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Legend Travel Group

Legend Travel Group

Headquarters in Hanoi, Vietnam

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Number of tours
170
Age Range
1-99
Number of reviews
1,180
Rating
4.6/5
Response rate
100%
Response time
2 hours

Legend Travel Group Reviews (1,181)

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Average
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Accommodation
4.5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
4.5/5
Guide
4.5/5
  • Northern Vietnam Odyssey Tour 6-Day reviewer 1
    Written on February 17th, 2025
    We were having a hard time with communication especially with the hotel staff in SaPa. We checked in and getting settled in our room when a staffer knocked into…
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    Legend Travel Group commented on this review
    Dear Louie Lopez, Thank you for sharing your feedback with us, and we truly appreciate your thoughts. We understand that your travel period coincided with the Tet Holiday in Vietnam, which made everything busier than usual. While we strive to provide the best experience, we acknowledge that these factors can sometimes lead to unexpected challenges. We are sorry for the confusion regarding the lunch in Sapa. As indicated in the itinerary and travel documents, lunch was not included in the tour, which is why the arrangements were not made in advance. We regret that this caused you inconvenience, and we encourage all our guests to thoroughly review the itinerary and instructions provided to avoid such situations. We also apologize for the confusion with your hotel room in Sapa. We did our best to ensure you received the best travel services, and we are sorry for the mix-up. We understand how frustrating this must have been, and we appreciate your patience during this time. We are saddened by the 4* ratings on transportation, accommodation, meals, and guide. We truly strive to provide top-notch service, and we will take your comments into consideration for future improvements. We do hope that you had a wonderful time exploring Northern Vietnam despite these challenges, and we hope to have the opportunity to serve you better in the future. Best regards, Tony Bui/ Legend Travel Group
  • JH
    Written on February 17th, 2025
    very well organised, the hotels were fine except the last one. your operator was very hands on and very good at his job thank you
    Legend Travel Group commented on this review
    Dear Jennifer Halsall, Thank you so much for your kind feedback and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the organization of the tour and were satisfied with the transportation, meals, and the guide. We always strive to select the best hotels in each location to ensure our customers have a comfortable and enjoyable stay. We're sorry to hear that the hotel on the last night did not meet your expectations. To help us improve, could you please let us know specifically what you found lacking with the Hanoi hotel? This will assist us in making future improvements to our service. Please note that you have chosen the 3-star hotel category, which is why the hotel quality may differ from the higher standards you might find in 4-star or 5-star hotel categories. We hope you understand this and that we can continue to provide you with exceptional travel experiences in the future. Thank you again for your valuable input, and we look forward to welcoming you again on another adventure! Best regards, Tony Bui - Legend Travel Group
  • Thailand Highlights 10-Day Package reviewer 3
    Written on February 14th, 2025
    Your tour guides were the best. Flexible, knowledgible and so friendly. Lodging was fantastic and close to great food options.
    Legend Travel Group commented on this review
    Dear Cindy Carey, Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience on our Thailand Highlights 10-Day Package. We’re so glad that you enjoyed the flexibility, knowledge, and friendliness of our tour guides, as well as the accommodation and proximity to great food options. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to our team. We look forward to welcoming you on another adventure in the future! Best regards, Tony Bui/ Legend Travel Group
  • The best Experiences of Thailand: Mountains to the Sea - 14 Days reviewer 4
    The Thailand mountains to the sea was an incredible slice of the many aspects of this beautiful country!!
    Legend Travel Group commented on this review
    Dear Lisa Marie Shlansky, Thank you for your amazing review! We’re so glad to hear that the Thailand Mountains to the Sea - 14 Days tour gave you such a wonderful experience and allowed you to explore the many aspects of this beautiful country. Your feedback on the transportation, accommodation, meals, and guide is greatly appreciated. We are thrilled that you had such a memorable journey with us. We look forward to welcoming you again on another adventure soon! Best regards, Tony Bui - Legend Travel Group
  • RG
    Written on February 10th, 2025
    This trip started in Hanoi and ended in Siem Reap. Overall it was good but there was definitely opportunity for improvement. The good Danny . He met us at the h…
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    Legend Travel Group commented on this review
    Dear Ravi, Thank you for sharing your feedback. We are sincerely sorry to hear that the trip did not fully meet your expectations, and we truly appreciate your insights. As you know, your trip coincided with the Tet Holiday period in Vietnam, which is the peak season when both hotel and flight prices can significantly increase. Despite these challenging circumstances, we made every effort to maintain the same pricing as during a normal season, which we hope you recognize. Unfortunately, this did impact availability and service in some areas, but we always aim to offer the best possible experience to our clients, even during this very busy time. Regarding your stay at Hotel du Parc Hanoi, we apologize that the room did not meet your expectations. During Tet, hotels are often at full capacity, and while we attempted to arrange one of the last available rooms, it did not fulfill your needs. We generally receive positive feedback for this hotel, particularly as many of our clients are upgraded to higher room categories during non-peak seasons. We will continue to monitor feedback closely to ensure that any such issues are addressed. We also apologize for the experience on the Paradise Elegant Cruises. The cabin you received was a free upgrade, and we regret that the cabin did not have a balcony as initially expected. We refunded you for the difference as there were no available balcony cabins at the time. We understand this was disappointing, and we appreciate your patience. We are glad to hear that you enjoyed your time in Siem Reap with Mr. Sith and the Mekong Delta and Angkor Wat tours. We always strive to deliver quality experiences for our customers and will take your feedback to further improve our offerings. Should you return to Vietnam and Cambodia in the future, we are confident that you will enjoy a smoother experience outside of the Tet Holiday period, and we would love the opportunity to arrange another trip for you. Thank you for your understanding, and we hope to welcome you again soon. Warm regards, Tony Bui - Legend Travel Group
  • SS
    Written on February 9th, 2025
    Very nice tour. Guides were very good as where places went to.
    Legend Travel Group commented on this review
    Dear Samuel Slonim, Thank you so much for sharing your wonderful review! We are thrilled to hear that you had an enjoyable experience with our Thailand Highlights 10-Day Package. Your feedback on the transportation, accommodation, meals, and guides is greatly appreciated. We’re especially glad to hear that the guides and the places visited were to your satisfaction. Your review will certainly help future customers in planning their travels with us. We hope to welcome you again on another unforgettable adventure! Best regards, Tony Bui - Legend Travel Group
  • SS
    Written on February 8th, 2025
    I cannot praise Danny, Operations Manager Legend Travel, enough. He went above and beyond to resolve any problems which I am pleased to say there were very few …
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    Legend Travel Group commented on this review
    Dear Stephen Schares, Thank you so much for your fantastic review! We are thrilled to hear that you had such a great experience on our Best of Indochina - 16 Days tour. We truly appreciate your kind words about Danny, our Operations Manager, and we're so glad that he was able to assist with any concerns and make your trip as smooth as possible. It’s great to know that the itinerary, guides, and overall experience met your expectations. Your feedback means a lot to us and will surely help future customers in choosing their travel experiences with Legend Travel Group. We hope to welcome you again on another unforgettable journey soon! Best regards, Tony Bui/ Legend Travel Group
  • RC
    Written on February 7th, 2025
    Some parts were really good some were OK but some were really poor
    Legend Travel Group commented on this review
    Dear Rohith Chandini, Thank you for sharing your thoughts. We always appreciate feedback from our customers. However, we are a bit confused as your review was posted two years after your trip with us. We strive to provide the best service possible, and we find it unusual that you are only now providing feedback. From your review, we see that you rated transportation, accommodation, meals, and guides all highly, which we are grateful for. Yet, we are unclear about your overall rating of "3," especially after highlighting the positive aspects. It would be helpful if you could clarify what specific issues impacted your experience, so we can address them and continuously improve our services. We pride ourselves on creating memorable experiences for our guests, and we are sorry to hear that you feel there were areas that did not meet your expectations. It’s also important for us to note that when you travel, we aim to deliver a top-quality experience, and we would have liked to assist you during your trip if any concerns had been raised. We wish you the best and appreciate your feedback. Best regards, Tony Bui/ Legend Travel Group
  • CM
    Great informative tour Would like a little less temple and pagoda and more other different interesting places to visit and see
    Legend Travel Group commented on this review
    Dear Christine McGowan, Thank you for taking the time to share your wonderful review! We’re thrilled to hear that you had a great experience on our Vietnam - 12 Days tour. We appreciate your feedback regarding the balance of temples and pagodas in the itinerary. We always strive to offer diverse and enriching experiences, so your suggestion for more varied activities is invaluable to us. Rest assured, we will take it into account as we continue to enhance our tours. It’s great to know you enjoyed the transportation, accommodation, meals, and the expertise of our guide. We look forward to welcoming you again on a future adventure, and we hope to offer you an even more personalized experience next time! Best regards, Tony Bui/ Legend Travel Group
  • RH
    As a traveler who normally organised every part of holiday adventures , I took a gamble with Tour Radar and was glad I did !! All aspects of travel, accommodati…
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    Legend Travel Group commented on this review
    Dear Raylene, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had such a fantastic experience on your Vietnam and Cambodia tour. It's great to know that everything from the travel arrangements to the sightseeing, accommodations, and meals exceeded your expectations. We’re especially pleased that our communication before and during the trip helped make your experience smooth and enjoyable. We love hearing that you had a great mix of cultures and ages, and we're grateful for your kind recommendation to friends and family. Thank you again for choosing us, and we’re so happy to have played a part in making your trip memorable. We look forward to welcoming you again on another adventure in the future! Best regards, Tony Bui - Legend Travel Group

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About Legend Travel Group

Legend Travel Group is a leading travel company in Southeast Asia that is dedicated to providing unique and memorable travel experiences to its customers. With a deep passion for travel and adventure, the company was founded with the mission of making the beauty and wonder of Vietnam accessible to people from all over the world. Today, Legend Travel Group offers a wide range of travel services across Vietnam, Cambodia, Laos, Thailand, and Myanmar, and welcomes approximately 15,000 travelers annually. The company's mission is to ensure that every customer has an unforgettable and well worth travel experience, and that the local communities benefit from its activities. Legend Travel Group's commitment to responsible and sustainable tourism is reflected in its various social and environmental initiatives, which aim to improve the lives of local people and preserve the natural beauty of the region for future generations:
 
1. Providing timeless vacations and travel experiences throughout Southeast Asia
2. Ensuring customer satisfaction and prioritizing their memorable moments
3. Maintaining a reputation as a leading and unique travel company
4. Honoring valued customers and business partners for contributing to the company's success
5. Offering tours to a diverse range of countries in Southeast Asia
6. Offering high-quality and well-planned tour packages to customers
7. Employing highly trained and experienced professionals in the tourism industry
8. Collaborating with local communities to support and improve their economies
9. Providing sustainable and responsible tourism practices
10. Supporting and promoting cultural awareness and preservation in the destinations we operate in.

Legend Travel Group after Covid-19

Legend Travel Group has over 15 years of experience in providing travel services in Southeast Asia and has updated all new tour packages to meet the needs of post-pandemic travel. We are also aware of the safety concerns of travelers and have implemented measures to ensure a safe and enjoyable travel experience. Additionally, we have been reopening from March 2022 and have a track record of welcoming around 15,000 travelers annually across Vietnam, Cambodia, Laos, Thailand, and Myanmar. 

Our team is well trained in following health and safety protocols and ensures that all necessary measures are taken to safeguard our travelers. We work closely with local authorities to stay up to date on any changes in health and safety guidelines. As a leading travel company, Legend Travel Group prioritizes providing our customers with memorable and worthwhile experiences.

The Legend Travel Group Community

Legend Travel Group is committed to making a positive impact on the communities we visit and work with. As a responsible tour operator, we believe it is our duty to not only provide our travelers with exceptional experiences but also to support local communities and the environment. We encourage our travelers to immerse themselves in the local culture and traditions, and we work closely with local communities to provide opportunities for sustainable tourism development. We also support a number of community-based initiatives and projects, such as education, healthcare, and environmental conservation programs, to help improve the lives of people living in the regions we operate in. By choosing to travel with Legend Travel Group, our travelers can be assured that their journey is not only a rewarding experience for themselves but also a positive force for the communities and the environment they visit.

Highlights

Local expertise
Sustainable travel practices
Excellent Itineraries
Professional and safe service
Personalized tours

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Questions & Answers

  • What kind of tour packages does Legend Travel Group offer and where?

    We cover Vietnam, Cambodia, Laos, Thailand and Myanmar. We offer a wide range of tour packages including cultural tours, adventure tours, culinary tours, and many more.
     
  • Can I customize my tour package with Legend Travel Group?

    Yes, we offer customized tour packages to fit your interests, preferences, and budget.
  • What is included in a tour package with Legend Travel Group?

    Our tour packages typically include accommodation, transportation, meals, and activities. Please check the specific package details for more information.
  • What kind of support does Legend Travel Group provide during the tour?

    We provide 24/7 support throughout your tour to ensure your safety and comfort. Our tour guides are knowledgeable and experienced and are happy to answer any questions you may have.
  • What is included in the price of a package tour?

    The inclusions of a package tour may vary depending on the specific itinerary and tour operator. Typically, a package tour will include accommodation, transportation, meals, and guided tours or activities. It is important to carefully review the itinerary and inclusions before booking a package tour to ensure that it meets your expectations.
  • Is travel insurance included in the package tour?

    Travel insurance is not always included in a package tour, but it is highly recommended to purchase travel insurance before embarking on any trip. A reputable tour operator like Legend Travel Group can provide recommendations for travel insurance providers and help you find the right coverage for your needs.
  • Is it safe to travel to Southeast Asia?

    Yes, Southeast Asia is generally safe for tourists. However, it's always important to exercise caution and be aware of your surroundings.
  • Will I be able to communicate with locals?

    Many people in Southeast Asia speak English, particularly in tourist areas. It's also helpful to learn a few common phrases in the local language.
  • Can I trust the local food?

    Yes, the food in Southeast Asia is generally safe and delicious. However, it's important to exercise caution with street food and to only eat from reputable vendors.
  • Will I be able to access the internet and stay connected?

    Yes, many hotels and restaurants in Southeast Asia offer free Wi-Fi. Legend Travel Group can also provide you with a local SIM card if you need one.
  • What should I pack for my trip?

    This will depend on the season and the activities you plan to do. Legend Travel Group can provide you with a packing list and any other information you need.
  • Will I be able to find medical facilities if I need them?

    Yes, there are medical facilities available in most major cities in Southeast Asia. Legend Travel Group can also assist you with finding medical care if needed.

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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!