Explore Phnompenh then cruise up the beautiful Tonle River to Siemreap 6 Days

Customer Reviews

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  Erica

  · December 26th, 2022
  It felt like a complete bait and switch with the tour operator Bravo Indochine. None of the hotels were the same as listed on the TourRadar website. There wasn’t a distinction between standard and superior rooms as listed on TourRadar, just one type of hotel room was available and the tour operator sent the new hotel information just an hour or two before I was due to check in. The hotels in Phnom Penh and Siem Reap was substandard unlike the hotels listed in the TourRadar itinerary. There was a huge disconnect between the Bravo Indochine and the local guides partly because the tour operator is based in Vietman not Cambodia and he hasn’t visited Cambodia since COVID. A lot has changed. For example, the TourRadar itinerary said that all transportation would be by an air conditioned bus. However, I was informed the first day through the local tour guide (not directly from Bravo Indochine who had my WhatsApp) that I would be picked up by tuktuk the next morning to be taken to a public bus station for a five hour trip to a small town call Kratie. The next morning the tuktuk dropped me off at the bus station where no one spoke English. I found the right bus and settled in during the bus ride. Unexpectedly during the lunch at a local rest stop in the middle of nowhere the bus driver gave me a phone and I was told by an unknown individual that I must stay at the rest stop after the bus leaves for an additional hour to wait for the new local guide. None of there changes were communicated to me through the tour operator, Bravo Indochine. I gave the company a “poor” rating versus the absolute worst rating “bad” because the local guides in Phnom Penh and Siem Reap that Bravo Indochine hired were wonderful. It’s just difficult to relax on vacation when you have no idea where you will be staying next or the transportation situation on each leg. The lack of communication started even before I arrived. After I booked I ask Bravo Indochine multiple times via the TourRadar message where should I meet the group on the first day and how many people would be in the group. I received a WhatsApp message from Bravo Indochine after I landed in Phnom Penh confirming that I had paid a single supplement. As soon as I confirmed I was informed of the meeting point the next day and that I was the only person on the trip. I wish I had known in advance that I would be the only person because my travel dates were flexible and I booked a tour specifically because I would be traveling solo and wanted a sense of community. TourRadar wasn’t very helpfully either. Their “help” phone number is managed by bots and it was impossible to talk to a live person even when I was stranded at a rest stop in rural Cambodia. I do not recommend working with Bravo Indochine and know that if you have any issues with your tour operator TourRadar will not assist you.
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  Trip date: December 2022
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  Kevin Smith

  · November 17th, 2022
  In Phnom Penn Vesna was an amazing guide, sharing personal stories and explaining the history in easy to understand English. We would highly recommend this company
  Trip date: September 2022
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  Gregory Nelson

  · November 17th, 2022
  We had a fabulous tour with Hein as our guide and Tony as our driver in the Angkor Wat area. Hein gave wonderful explanations in good English. He was very accommodating of the pace we wanted to go and our interests. Tony was always there to help us on the van, bring us cold water, and bought bananas for us to snack on.
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  Trip date: August 2022
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  Harry Slade

  · November 16th, 2022
  Thanks to my tour guide Nhoek, He is pleasant, knowledgeable and attentive. I have a different understanding and appreciation for Angkor. I’m very pleased with the tour which resulted in expanding my curiosity to explore other cities of Siemreap. I recommend this tour company and of course
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  Trip date: April 2022
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  Gary

  · November 8th, 2022
  A total 5 star organization. Our trip to the Cambodia was the bests vacation we have ever taken. I totally recommend Bravo Indochina Tours for anyone traveling internationally
  Trip date: April 2022
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  Barton

  · November 8th, 2022
  "We just finished a tour going through Cambodia. Both of our tour guides Siemreap and Phnompenj were excellent their knowledge and connections to each historic site allowed for us to have a unique personal experiences. The trip was unforgettable and we are grateful for Bravo Indochina tours providing us with this once in a lifetime opportunity."
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  Trip date: August 2022
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  Chris

  · November 8th, 2022
  Great experience our trip with Bravo Indochina tours to Cambodia. 100% recommended. Very responsive, professional and they have the best guides you can find in any destination. we’ll definetely book again with them our next vacation!
  Trip date: September 2022
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  Nikki

  · August 14th, 2020
  My trip to Cambodia was great. The customer service provided by Angie was excellent. Every question was answered quickly and to the point. That alone made my solo adventure much more comfortable to plan. I stayed at the Hotel Somadevi Angkor Resort & Spa with a fantastic breakfast buffet. My guide and driver were professional, knowledgeable, caring. It would be more challenging to see the right spot for photos and annotation to historical events without their help. After the temples tour, a refreshing scented wet towel, and a bottle of cold water, there was great food at a local restaurant. The program schedule was great for tourist attractions and time to relax.
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  Trip date: February 2020
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  Witsch

  · July 14th, 2020
  The tour was well thought out and the pace was perfect with just enough free time. All the hotels were in good locations so exploring was easy. The historic sites and activities were a good mix and delivered a sense of the country
  Trip date: February 2020
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  Meredith

  · February 24th, 2020
  Beautiful tour. Got to see a lot of the country
  Trip date: February 2020