- Number of tours
- 505
- Age Range
- 1-99
- Number of reviews
- 396
- Response rate
- 84%
- Response time
- within 2 days
CroisiEurope River Cruises Reviews (396)
Write a review- MM
Michael
Written on November 9th, 2024A thoroughly relaxing experience. Low key but very efficiently run. Accommodation, and in particular the meals were excellent. An experience to be repeated.CroisiEurope River Cruises commented on this review
Thank you for your feedback Mr. MOSS. We are pleased to hear that you found the experience relaxing and appreciated the quality of the accommodation and meals. We look forward to the opportunity to welcome you again in the future. The CroisiEurope Team 
Suzanne
Written on November 1st, 2024The cruise was fantastic from beginning to end. The staff were wonderful and as the only English speaking guest they went out of their way to translate for me. …Read moreCroisiEurope River Cruises commented on this reviewThank you for sharing your experience Mrs Bruce. We’re glad to hear that you enjoyed the cruise and appreciated the efforts of our staff to make your journey memorable, especially as an English-speaking guest. It’s wonderful to know the excursions, food, and overall ambience met your expectations. We truly value your recommendation and hope to welcome you again in the future. The CroisiEurope TeamMarian
Written on October 27th, 2024Cabins were OK Food was OK Would have liked more hygiene measures such as asking all crew and passemdgers with any symptoms whatsoever to wear masksCroisiEurope River Cruises commented on this reviewDear Mrs. ADAMS, Thank you for your feedback. We understand the importance of hygiene and safety during your journey. While there are no longer mandatory measures, we do encourage passengers and crew to wear masks and use hand sanitizers if they experience any symptoms, ensuring a comfortable environment for everyone. We appreciate your input and will continue to review our practices to enhance the experience for all our guests. The CroisiEurope Team- JP
Jonathan
Written on October 21st, 2024The cruise was excellent. However the initial meeting was badly organised and it was difficult to know where we would meet up. Only after meeting did we find ou…Read moreCroisiEurope River Cruises commented on this reviewThank you Mr. PARK for taking the time to share your experience. We’re pleased to hear that you enjoyed the cruise overall and appreciated the assistance provided by our team at the end of your journey. We regret the challenges you faced at the initial meeting and the lack of communication regarding the first day of the cruise. We understand how this could have been frustrating and will review our procedures to ensure clearer information is provided in the future. Regarding the advertised English-speaking environment, we aim to accommodate all guests and are glad to hear that you found a way to connect with fellow passengers. Your feedback is invaluable and will help us improve the experience for future travelers. Thank you again for your comments, and we hope to welcome you on another journey in the future. The CroisiEurope Team - IL
Ilene
Written on October 21st, 2024We loved the river cruise experience - WN
Werner
Written on October 19th, 2024Route good. Excursions OK. MS Douce France very well maintained for its age. Unfortunately, many windows in the lounge and cabins are frosted and prevent a good…Read more Igor
Written on October 16th, 2024Disappointing Experience with Wingbuddy and CroisiEurope’s "Jewels of the Danube" River Cruise (Sept 25 - Oct 4, 2024) Unfortunately, this was one of the wor…Read moreCroisiEurope River Cruises commented on this reviewDear Mr. Ermakov, Thank you for sharing your feedback regarding your recent experience. Please be assured that we take the situation very seriously and will be responding directly to your travel agency with further details. We greatly appreciate your understanding and patience as we address the situation. Kind regards, CroisiEurope Customer Care Department- A
Anonymous
Written on October 16th, 2024Disappointing Experience with Wingbuddy and CroisiEurope’s "Jewels of the Danube" River Cruise (Sept 25 - Oct 4, 2024) Unfortunately, this was one of the wor…Read more Emil
Written on October 8th, 2024Overall very poor customer service. Very non-caring, rigid. Food overall was awful, especially the breakfast. Do not recommend, spend a little more and book a m…Read moreCroisiEurope River Cruises commented on this reviewDear Mr. ERMAKOV, Thank you for sharing your feedback, and we are truly sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and a pleasant onboard experience for all our guests, and it’s disappointing to hear that you feel like we fell short in your case. Your comments regarding the customer service and food, particularly the breakfast, have been noted. We take these matters seriously and will share them with our team to review and improve where necessary. Best regards, CroisiEurope Customer Care DepartmentMary
Written on October 7th, 2024The trip was fantastic weather was good crew was nice and I enjoyed it till the last minute. Thanks George
CroisiEurope River Cruises Tours
From the Mekong Delta to the Temples of Angkor & Hanoi and Halong Bay (port-to-port cruise) (16 destinations)
From the Angkor Temples to the Mekong Delta (port-to-port cruise) (24 destinations)
Cairo & cruise on the Nile: The Land of the Pharaohs (port-to-port)
Cruise on the Nile: The Land of the Pharaohs (port-to-port cruise)
The Mekong in a different way - Between adventure and must-see sites (port-to-port cruise) (11 destinations)
The Mekong in a different way - Between adventure and must-see sites
From the Temples of Angkor to the Mekong Delta & Hanoi and Halong Bay (port-to-port cruise) (from Siem Reap to Halong Bay)
From Portugal to Spain: Porto, the Douro Valley (Portugal) and Salamanca (Spain) (port-to-port cruise) - VASCO DE GAMA
Top Deals
Taking in 3 countries: The Danube and its traditions (4 destinations)
All the must-see sites on the Rhône between Lyon, Provence, and the Camargue with a dinner at Paul Bocuse's Abbaye de Collonges Restaurant OFFERED (including Vienne)
French Impressionism Along the Banks of the Seine
The Beautiful Blue Danube
From Burgundy to the Camarge along the Saône and the Rhône Rivers
CroisiEurope River Cruises Destinations
CroisiEurope River Cruises Videos
Dining Experience
French Cuisine, European Flair
We carefully design and plan our cuisine and menus in the exacting tradition of fine French gastronomy. Each meal on your cruise will give you a delightful experience of French haute cuisine. Our chefs have worked alongside such Michelin-starred greats as Paul Bocuse and Marc Haeberlin; CroisiEurope’s head chef, Alain Bohn, was recently nominated as a member of the Maîtres Cuisiniers de France. This esteemed French association, created 50 years ago, includes only 250 chefs worldwide.
Buffet Breakfast
Your day will start with an impressive self-serve buffet breakfast in the onboard restaurant, which may include pastries, coffee, tea, juice, breads, jams and jellies, a variety of sausages and cold cuts, eggs, fresh fruit, and yogurt.
Lunch and Dinner
Lunch and dinner will be 3-course sit down meals prepared by our chefs. We serve a fixed menu of local specialties, prepared on a daily basis from fresh ingredients. Both lunch and dinner meals are paired with excellent complimentary wines. We do provide meals for people with food allergies or special dietary needs.
A large number of our crew and staff speak many major European languages, so you may find yourself able to chat in Spanish, Italian, or Hungarian as well as French and English.
A Selection of distinctive wines
On all high season cruises, we provide free beverages with every meal, including mineral water, fruit juice, tea, coffee, beer and a large selection of house wine. Drinks served at the bar are included in the full price of some cruises as well (excluding specific wines or Champagne on the wine list).
Life Onboard
Amenities, comfort and friendly service
CroisiEurope’s ships are spacious, bright and clean. Passenger capacity varies from 100 to 180 people, depending on the boat's design. Once on board, you will find all of the amenities and comforts which distinguish CroisiEurope’s fleet, and the outstanding and friendly service which is the trademark of our staff and crew. Our cruises always start with a welcoming cocktail reception, where you’ll meet the captain, crew and staff of your ship.
Choose between lounge bar and sun deck
All of our ships offer a lounge for your enjoyment and relaxation. You may browse in the onboard souvenir shop for mementos to take home, or find quiet time and read in the library (selected ships). The sun deck of each boat offers a panoramic view of the landscape’s beauty as you cruise.
Comfort in your stateroom
After dinner, retire to your private stateroom in comfort for the night: all our staterooms are equipped with cruise amenities like air-conditioning, central heating, shower/toilets, satellite TV, safe, hairdryers, 220 V electrical outlets — and each gives you a view of the river.
Free wi-fi for all guests
Free wi-fi is available on all CroisiEurope ships throughout the fleet. While Wi-Fi is available in the reception area and lounge bar on most ships, on the newest ships such as the Ms Gerard Schmitter, the MS Cyrano de Bergerac, the MS Lafayette and the fleet of four hotel barges, Wi-Fi is available throughout.
CroisiEurope is also equipping every ship in the fleet (apart from those ships on the Mekong) with a Samsung Galaxy Tablet for guests’ use.
Complimentary beverages
CroisiEurope’s fantastic value all-inclusive pricing includes accommodation in an outside cabin with all onboard meals, complimentary beer and wine at lunch and dinner as well as open bar throughout the voyage (not including Champagne, special wines or fine brandies).
Worry-free travel on board our ships
Health Measures
The safety and wellbeing of our passengers remain our top priority.
Our teams have set up precise actions that attest to our seriousness in protecting our valued customers.
We have engaged Bureau Veritas for the “SAFEGUARD” certification of our ships. The Safeguard Certification
Label ensures the proper application of preventive, sanitary measures—which have been subject to a rigorous
auditing process—and confirms that our crew members have been thoroughly trained to implement them.
Before the Cruise
Each Passenger will receive a questionnaire before the cruise to ensure that they are not sick and have not been in contact with people who currently have the virus.
Safely joining us on Board
The steward, who oversees the smooth running of the cruise, is the designated, onboard health referent and will ensure the proper application of the following health and safety measures:
- Disinfection of Luggage
- Taking temperature while boarding
- Availability of masks and hydro-alcoholic gel
- Preventative measures
- Respect for physical distancing
- Two service times for meals/ assigned seating
- Increased disinfection of cabins and common areas
- Specifc measures for excursions in each location
- Trained crew staff
CroisiEurope River Cruises Ships
MS Beethoven
MS Douce France
MS Gerard Schmitter
MS L’Europe
MS La Bohème
MS Lafayette
MS Léonard De Vinci
MS Modigliani
MS Mona Lisa
MS Monet
MS Symphonie
MS Victor Hugo
MS Vivaldi
MS Elbe Princesse
MS Botticelli
MS France
MS Renoir
MS Seine Princess
MS Camargue
MS Van Gogh
MS Mistral
MS Cyrano de Bergerac
MS Rhone Princess
MS Loire Princesse
MS Fernao de Magalhaes
MS Gil Eanes
MS Infante don Henrique
MS Vasco da Gama
MS La Belle de Cadix
MS Michelangelo
MS Anne-Marie
Danièle
MS Jeanine
MS Madeleine
MS Deborah
MS Raymonde
MS La Belle de L’Adriatique
RV Indochine
Georgy Chicherin
MS Lev Tolstoy
Rostropovich
Miguel Torga
MS Camargue II
African Dream
RV Indochine II
MS Elbe Princesse II
MS Kronstadt
RV Lan Diep
MV La Belle des Océans
MS Amalia Rodrigues
Zimbabwean Dream
RV Da Vinci
Questions & Answers
Do the ships have a laundry service available?
The ships do not offer a laundry service and there are no laundry facilities on board for guests to use.
Do I need to bring an adaptor plug to use the electricity on board?
The electrical service onboard is 220V, however, most standard American electrical appliances are 120V. If you bring onboard any items that require electricity you must bring a two-pin plug European adaptor that will fit your item.
What is the main language used onboard?
The primary language onboard is French being a European cruise company, however, the majority of staff and tour guides are fluent in English, as well as the major European languages such as German, Italian and Spanish. Notices and announcements are in French and English, as well as other languages based upon the needs of the passengers on board.
Is tipping compulsory?
Tipping onboard Croisi is at entirely at your own discretion. If you wish to leave a tip, please use the envelope found in your cabin on your last evening on board, and you can then place the envelope in the specially designated box in the reception area as you disembark the ship.
What dress code is expected onboard?
CroisiEurope has more of a relaxed dress code onboard compared to other cruise lines and it is recommended that you will be most comfortable during the day in smart casual clothing and casual dressy in the evening. You may wish to bring items that do not wrinkle easily, or that transport well after being ironed at home, as there are no irons provided onboard. Croisi recommends bringing a variety of clothing for the environments expected during your cruise, including light clothing and bathing suits for hot weather, a sweater or jacket for cooler weather, and of course a raincoat and/or small umbrella. For sightseeing excursions, we recommend bringing comfortable and sturdy walking shoes.
Is internet access accessible on board?
Complimentary wi-fi is available on all CroisiEurope ships throughout the fleet. While Wi-Fi is available in the reception area and lounge bar on most ships, on the newest ships such as Ms Gerard Schmitter, the MS Cyrano de Bergerac, MS Lafayette and the fleet of four hotel barges, Wi-Fi is available throughout. CroisiEurope is also equipping every ship in the fleet (apart from those ships on the Mekong) with a Samsung Galaxy Tablet for guests’ to use.
Are you able to cater for people with food allergies or special dietary requests?
At the time of booking please advise your specific dietary needs to our team of cruise consultants and Croisi will do their best with a menu that will meet your needs.
How many people are seated at a dining table?
The large dining tables seat up to six people so you will be able to socialize with new friends, without it feeling crowded.
Will drinks be provided on the cruise?
On all CroisiEurope cruises, you will be provided with complimentary beverages at every meal, including mineral water, fruit juice, tea, coffee, house wine and beer. Drinks served at the bar are included in the full price of selected cruises as well. Champagne, premium brand vintage wines and spirits are listed on a special wine list and are available for an additional charge on all cruises.
Are meals served onboard?
Once you are onboard the cruise, all of your meals including breakfast, lunch and dinner will be provided for the whole duration of your cruise. CroisiEurope is very proud of the meals they serve to passengers and you will probably experience some of the best French and European cuisine at their tables. Depending on the excursions planned, some meals may not be provided on board however if this is the case, it will be clearly stated in the cruise programme. Breakfast is usually a self-serve buffet in the onboard restaurant, which may include pastries, coffee, tea, juice, breads, jams, a variety of sausages and cold cut meats, eggs, fresh fruit, and yoghurt. Lunch and dinner will be a 3-course sit-down meal and is served at set times and in single seating for all passengers. Both lunch and dinner meals are paired with excellent complimentary wines for you to enjoy.
Is it possible to have a cabin with a bath?
CroisiEurope has fantastic facilities however none of their ships currently have a bath inside the cabin as space is at a premium and they want to make sure the rooms are as big as they can make it.
Can I bring my wheelchair onboard?
CroisiEurope welcomes passengers with reduced mobility. Some of the ships offer an adapted cabin for passengers with reduced mobility. For example, the showers will have a railing for assistance.
Three-deck boats have elevators that provide access to different decks.
Two-deck boats, on the other hand, are designed so that the common facilities (restaurant, lounge bar, reception) are all on one level.
Before making a reservation, please contact our cruise consultants for further information.
Do I need to have an identity document to cruise?
A form of Identity is required on all the ships. This could be a national identity card or passport.
Most destinations require a passport with at least 6 months validity after the arrival date.
What are the embarkation and disembarkation times?
Boarding and check-in times will be mentioned in your final documents sent to you within 30 to 15 days prior to departure.
Generally, on the last day of the cruise, disembarkation time is at 9 AM.
You can reach out to our cruise consultants so they can offer you more information about embarkation and disembarkation times depending on the cruise itinerary.How much should we tip?
CroisiEurope suggests a tip from 5€ to 10€ per day per person, however, of course, each passenger is free to give as much as they want.
Tips will be collected at the end of the cruise and will be shared among the cruise staff.What is the difference between cabin categories (A, B, C)?
Cabins under category A are in a premium location on the deck.
Cabins under category B are in an intermediate location on the deck.
Cabins under category C are in a standard location on the deck and could sometimes be smaller in size.Can we bring pets onboard?
Pets are not accepted onboard the CroisiEurope ships and this is due to sanitary and medical reasons (allergies) but also for legislative reasons. Animal regulations change between countries.
Contact our Travel Experts
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24/7 Support
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