Atlantic Tours & Trips

Top operators in Atlantic

• UTracks

  
  4.5 (178 reviews)

  "First I must tell you that we have home where we do Bed and Breakfast so we are in the tourist industry. Our properties are rated 9.6 and 9.8 respectively on booking.com. We were in the catering business before that for 20 years. We do know what we are talking about as far as accommodation and food are concerned. One of the hikes was really too hard for us normal hikers. The written guides warned of "if y you are afraid of heights" but Eduardo really didn't indicate just how hard the hike was nor how tremendously afraid one could become walking on a ledge 1600m up. Fortunately it was cloudy and I could not see down. The accommodation most of the time was more than acceptable but the bathrooms often needed some bleach around the shower and floors. We are very sensitive about mold in the caulking and elsewhere in the bathroom. However, the food was ghastly and virtually unedible by the time we arrived in Encumeada. We didn't complain because 1) that ruins our holiday even more and 2) that is what they serve on a buffet and that is how they do it. I don't know why no one complained...besides that being hungry before and after a hike, you just eat it anyway. There was no option besides finding somewhere else to eat, which we did when there was another restaurant near that looked more acceptable. We were constantly told " oh the food is great there, so that is why we ate at the hotels even when the meal was not included. That was at the hotel Hotel O’Colmo - Santana. We did complain about the food and asked to be refunded. No I did not like their lamb, it was tasteless. The breakfast was very bad so that even the coffee was horrible. The other hotels had very nice coffee. We needed a good breakfast for hiking and were hungry for dinner after hiking all day. The engulf hotel was very nice but the food was made to far in advance and of poor quality. We thought that was bad but it just got worse. We were also very tired to go somewhere else to eat after hiking and going to dinner then to see the dinner was not acceptable to us. There was always good bread butter and fruit (except in Santana) but the quality overall was really very cheap processed, cooked too far in advance, especially at Hotel Encumeada – Santo Antonio da Serra. It was definitely cooked the day before and reheated. We did complain to the management at that hotel, not just about the towels which had holes in them. I didn’t think to take pictures of the worn out blankets, molded caulking in the showers and floors, processed and overcooked food. I will never do a tour again where meals are included. For the price of the tour, I do not feel we received what we paid for. 200£ a day should have given us better than average quality. If I took another tour, I would not be getting the meals included!

  Good - by John H.

  Tours

  3 tours

  Age range

  2 to 99 years old

  Adventure type

  Eurovision

  Response time

  21h

  Response rate

  100%

  Average price

  $261

  UTracks is an expert in:

  • Eurovision
  • Hiking & Trekking
• Destination Services Spain

  
  4.5 (86 reviews)

  "I recently had the pleasure of taking a tour around the southern part of Tenerife, and it was an unforgettable experience, the volcanic landscapes, especially around Mount Teide, were stunning and unlike anything I've seen before. The pick up of the car was speedy and easy and the service at the time of the booking of this tour was excellent as we decided to travel in a short period of time. Great hotels, super relaxing and comfortable, one of them with an amazing view, and very friendly staff. Thank you for everything!

  Excellent - by Cristina C.

  Tours

  1 tours

  Age range

  10 to 99 years old

  Adventure type

  In-depth Cultural

  Response time

  15h

  Response rate

  96%

  Average price

  $116

  Destination Services Spain is an expert in:

  • In-depth Cultural
• Exodus Adventure Travels

  
  4.5 (13,284 reviews)

  "i guess Tourradar acts a travel agent for many operators. This does lead to a slight disjointing of the booking experience, but they did pick some good tours to promote. As to the trip itself, put together by local Madeira tour operator MB Travel, and tied together by Headwater Travel UK. 'Marvels of Madeira' gave a good cross section of the walking routes on the Island. Pick ups and taxis were all smoothly present when needed. The Hotel stays were well chosen to give a great, peaceful and comfortable stays, if rather grander than needed. Being set on Half board meant no worries about extra spends - only the bar bill to surmount. As this was a self guided tour, the initial briefing was important and well conducted. My only niggles were the ancillary services. Tourradars travel insurance deals were not flexible enough to take on a peronally arranged extension to my stay, and the flight agency (Kiwi.com) had a hefty booking mark up. Otherwise, a great Walking holiday. Philip

  Excellent - by Philip M.

  Tours

  11 tours

  Age range

  16 to 80 years old

  Adventure type

  Hiking & Trekking

  Response time

  31h

  Response rate

  76%

  Average price

  $404

  Exodus Adventure Travels is an expert in:

  • Hiking & Trekking
  • Active
  • Bicycle