Bwindi National Park Tour Companies

The Gorilla Experience was amazing, but the overall trip was quite poorly planned. It resulted in us travelling on the bus for8-10 hours a day, often arriving at the camp site only an hour before it was dark. If I had known that this was going to be the case, I would have just flown to Uganda and gone straight to the Gorilla Park! Also our guide was not very good- very little information was given so I felt quite disconnected from the countries.

The tour was good but a lot of space for improvement . Lunch menu could be reviewed. Some times the Facilities in the camping sites were not working no flash or no hot water . Long driving hours , some times longer than mentioned in the trip notes. Out of the 16 days we had 5 full days of driving. So 11 days out of which the arrival and departure days. If you book in advance an activity you will be charged much more. In my case the golden monkeys was charged 180 usd and locally it was 100 usd. An other traveler booked in advance the ballon but she was not charged more . So there is some ambiguity in the pricing …. If you are Australian you would be privileged… as regards pricing . This is what I have understood. I am well traveled and it is the first time I see such ambiguity in the price of pre booked activities.

Absolutely amazing! My driver (Eric) was the best! The lodge was super nice people and the food was great! Internet was a bit flakey due to constant power outages but that didn’t bother me Gorillas were super cool!!!

Jackson was an excellent host, tour guide and operator. Very professional. Gorilla trek was beyond amazing. Elizabeth and her staff at Rushaga Gorilla Camp took very good care of us.

I loved both Rwanda and New Horizons. I didn't realize that, for this price, I would get such a personalized tour. New Horizons does not pack you together with a lot of people but provides a personalized travel experience. From the pick up in Kigali, to the selection of activities, everything was top notch. Of course I loved the Silverback Gorillas and Golden Monkeys, but the people and the beauty of Rwanda are worth experiencing alone. If there is something you particularly want to see or if you have specific date restrictions, just start emailing with Emmanuel or his co-founder, and I'm sure they will put something together that you will love.

i took this tour early in Jan-2019 and not happy with my experience. Tour guide was Thomas and he was rude, aggressive and not very helpful. We travel long distance and pay a lot for these experiences, and expectation is that everything should go as per itinerary that is booked in advance but this did not happen in this case and i left not feeling very happy. Reasons: - day 1. i was expecting (as per my itinerary) to go to biwindi rain forest on day 1 for gorilla tracking but instead, guide took me to Mgahinga forest. he did not inform me of plan change. - day 2: i wanted to spend another day gorilla tracking as it was an option as per my itinerary. but Thomas refused instead he pushed for short day on Batwa trail. His reasoning was that while tourists are away for activities, he has to sit and wait all day. i was not able to get another day of gorilla tracking although it was promised as per itinerary. I did not enjoy Batwa trail. - Road trip from kisoro to Entebbe was nightmare. His driving was reckless, it took 13 hours to get back to the hotel as he was not organised and did not know the routes well. He again did not tell me the plan for the day and that i will have to wait for 2 hours (sitting alone in a bus stand) for a ferry (which we actually were not able to take). i am just glad that I made it back alive.

It all started as a dream to go for a gorilla tracking at Bwindi impenetrable forest. My guide Eddie was very incredible as he first briefed me on the itinerary, weather and the culture of the people we were going too before we started on the tour. He gave first hand information answers when ever i asked a question and the meals were very nice. During tracking the game rangers were very informative and helpful when ever we could find difficulties in the dense forest.