- Number of tours
- 75
- Age Range
- 4-80
- Number of reviews
- 79
- Response rate
- 100%
- Response time
- 6 hours
GUIDEcuador Travel Reviews (79)
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Edward
Written on December 19th, 2024Had a great time. Tours were a lot of fun.GUIDEcuador Travel commented on this review
Hello Edward, Thank you for your review, we are happy to know about your great time with our staff. We will look forward to see you back in Latin America. Regards Guide TeamMilenka
Written on November 6th, 2024The Best of Colombia 11 Days is not to be missed. Couldn't have been happier with the destinations that are included, the hotels were excellent, and the food wa…Read moreGUIDEcuador Travel commented on this reviewHello Milenka & Greg, Thank you very much for all your words, we are happy to know that you enjoyed the entire tour with us. Your comments are very important in order to confirm that all of our team is doing a great job, we hope to see you back in Latin America soon. Regards Guide Teamchuan ann
Written on November 4th, 2024I am extremely disappointed with the tour operator GUIDEcuador Travel. They adverised that the tour starts and ends in Bogota, but it actually ends in Santa Mar…Read moreGUIDEcuador Travel commented on this reviewAs we expected from you! The program was all clear on detail on Day 11 regarding your major concern (return to Bogota from santa marta). We explained several times about it even before the starting of the trip, but kept insisting and try claiming several not included services (free late check out on las day and entrance fees) As we mentioned after this misunderstanding situation, we gave you entrance fees in order to make you feel more comfortable and be clear that it was our curtesy. From our end we made all efforts to provide the best experience to our clients as you noticed in the entire trip (all of our guides mentioned that you enjoy the trip a lot) We clearly understand how important is to make guest happy and we took this particular case special to make us re-check all programs again in order to be more clear about some tour information. Safe travels- AQ
Alana
Written on September 27th, 2024Great insight. Alejandro, our guide, was brilliant and took us on a comprehensive 8 days tour. We packed a lot in: traveling by his private car, too. We highly …Read moreGUIDEcuador Travel commented on this reviewHello Alana, Thank you for all your words , we apreciate you took a moment to review our program , Alejandro is also happy to know you guys had a great time on tour. As now you know we are your friends and ready to assist you next time in Latin America. Saludos - LT
Lachlan
Written on September 26th, 2024Perfect 11 Days Trip in Colombia, My partner and I spent almost 2 weeks in Colombia. We visited Bogota and surroundings then travelled to the coffee land area …Read moreGUIDEcuador Travel commented on this reviewDear Lachlan, Thank you for all your feedback , we are happy to hear that your time in Colombia with us was awesome. We look forward to assist you again in Latin America. Saludos Amigos Giulia
Written on September 26th, 2024Words cannot describe accurately how amazing this trip was for both of us. The activities were well planned out, the accommodation extremely comfortable, we pa…Read moreGUIDEcuador Travel commented on this reviewHello Giulia, thank you for comments , we are happy to know you enjoyed the Jungle Tour with us! We will look forward to assist you if you come back to Latin America. Cheers Guidecuador TeamNadine Koch
Written on August 26th, 2024Excellent private tour. Our guide was incredibly knowledgeable and gave us a fantastic week in Ecuador. We learned about history, art, culture and much more. We…Read moreGUIDEcuador Travel commented on this reviewDear Nadine, Thank you very much for all your words , we are always commited to provide the best services in our program. As you know now you have friends in Ecuador you can come back any time in Latin America. Saludos Guidecuador Team- JS
Joanne
Written on July 25th, 2024Amazing customer service Alex was brilliant, listened to what I wanted and came back to me when he said he would with a very slight compromise for the better a…Read moreGUIDEcuador Travel commented on this reviewHello Joanne! We are so happy that you had such an incredible experience in Colombia. Our best reward is to know that you enjoyed fully your trip, and your comments remind us that the satisfaction of our clients it's our priority. We hope to see you again soon on a new adventure in Latin America. With love, Guidecuador Team. - MC
Marcus
Written on July 24th, 2024This trip in Colombia was perfect and met all of our wishes and expectations. Customer service was first class. Have recommended to other people already and wil…Read moreGUIDEcuador Travel commented on this reviewHello Marcus! We are extremely happy that you had such a great time in Colombia. Thanks for trust in us to live this unique adventure. We hope to see you again in another adventure in Latin America!. Guidecuador Team - EN
Ellen Petronella
Written on June 27th, 2024Excellent trip. Guide and driver were very good. Beautiful scenery and accommodation. Highly recommendedGUIDEcuador Travel commented on this reviewHello Ellen! We are extremely happy to hear that you had a really good experiencie with our team, biking in Ecuador. We can't wait to see you again in a new adventure with Guidecuador.
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