Finland Tour Companies

tour was excellent and perfect guide

Excellent trip in the wonderful outdoors!

Hotels were great, breakfasts were phenomenal. The coach was spacious and comfy. Tour guides were very good.

The first part of the tour, from Vilnius to Riga was good. The tour programme was as marketed and the tour leader was informative. The dinner in Riga was good. Nevertheless, we had a new tour guide in Tallin and she only coverrd a half day programme. For the dinner somebody came and guide us to the Maikravh resto and left us alone to go back to hotel. As the hotel was quite a distance from the old town so we have to look for taxis by our own. The dinner was disappointed, we were the only guest in the keller restaurant and the food was aweful, let aline the way they served the dinner. It was served in a plate in which we had to share.. So it was not worth for the price we paid. The ferry trip was surprising as there was no information in advance about the ferry condition. It was aweful for us who dont have any experiences to take ferry. The programme in Tallinn and Helsinki was not as offered.

Trip is advertised as full on. I was happy to discover that it wasn’t. We had lots of free time. Hotels that have kettles in the room would really be most welcome and not many on this tour had that facility.

Trip notes weren't really up to date in some cases. Visits mentioned weren't available for various reasons. They need updating There seemed to be a lot crammed into the time, and more free time to explore would have been helpful

Tolle und eindrückliche Reise

I'm not sure what the highlight was...seeing the northern lights from our igloo, dog sledding, snowmobiling, or the reindeer sledge ride. The entire trip was fabulous!

Loved dog sledding, snowmobiling, the Northern Lights and the beauty of the Arctic nature!

Cancelled my Rovaniemi snowmobile and fishing booking 19 hours before despite accepting it many days in advance, telling us all of a sudden they were fully booked! We flew all the way from the UK, just for 3 nights for my daughter's birthday and it supposed to be a highlight of the trip - ruined experience and one disappointed little girl. Every other similar experience was already fully booked so we ended up with nothing. AVOID!

It is utterly disappointing that the agency canceled our booking despite providing confirmation details and the pick-up point upon purchase. To everyone, please note that this initial confirmation is not the final confirmation you can rely on. As informed, the agency requires an additional round of checks with their farmers before issuing the ‘real’ confirmation. Do not be misled by the initial confirmation, it is not final. Agencies should conduct a tentative check with farmers before sending out any confirmation with pick-up details. By failing to do so, you are giving buyers false hope and providing unprofessional service. Please take note, everyone.

There was no issues with the organisation of the tour. Staff were very good. What I observed here in Finland is that the signage is poor. Eg when I was looking for my seat in the train I knew it was upstairs but there was no sign where the seat was until I got to the stairs. Also there wasn’t ramps in a lot of places so you needed to lug your luggage up stairs. Then you needed to open a door and then another to go to where you needed. As well as I am not used to shop names I couple of times had to wander around to find the one l wanted. These are just some observations that have nothing to do with the tour operator.

This was a great trip to help celebrate an anniversary. The itinerary was just right! There was enough time to enjoy each city, eat wonderful food and relax during the comfortable bus rides through the countryside. The casual walking tours in Tallinn, Riga and Vilnius were very informative, and they were scheduled at times allowing us plenty of time to explore these great cities on our own. Our tour guides had a broad knowledge of the cities they clearly love. They were Kadri in Tallinn, James in Riga, and Guna for the Riga food market tour. We can't forget our guide Arminas in Vilnius. While we enjoyed the ferry ride to Helsinki, Helsinki was not a highlight of the trip. Maybe more information could be provided on how to best travel from the port to the city center and the attractions Helsinki is known for.

The itinerary was very practical noting the harshness of the weather. The program and activities were well planned. Though, we did not see the Northern Lights, all the other activities exceeded my expectations. A great experience. Aurora, our VOS guide was extremely helpful, especially in sorting out and in coping with my delayed baggage & delayed flight.

Amazing unforgetable unique experience!

Overall Was very good tour guides Marina and Alice are very friendly and supportive Recommend the tour Rador to every one

I have no complaint except for one incident, which was taken care of. The reason I'm sharing it is so it doesn't happen to the next customer. We were scheduled for a 2h husky safari from 14:00-16:30. From your office we we're scheduled for a transfer at 16:45 to Arctic Snow Hotel. Their wasn't enough time between so we were without a transfer to our hotel. We called ahead but they didn't wait. Our sweet tour guide drove us to the hotel and helped us arrange a new dinner reservations for a later time. Other then that everything was great.

Transfers were smooth and on time. Staff and Guide were very professional, courteous, friendly, and helpful. Accomodations good and clean. Equiptment was good. (Some of the layer-clothing was well-used.....in O.K. conditon, but COULD be upgraded for the sake of not looking so worn)

Quark cancelled the cruise because of Covid 19 but has refused to refund our $9,030 deposit. Etihad airlines refunded our flight money but Quark refuses, saying we have credit until 2023. How laughable is that. My husband will be 83 in 2023 and there is no real prospect of the Australian Government allowing us as Australians to leave Australia in the foreseeable future. Quark is therefore shamelessly pocketing thousands of dollars of us and no doubt others.. The pandemic has meant that future travel will always be uncertain, Other companies like Ponant are being far more understanding so avoid Quark. They have no ethics and are greedy. You have been warned and I am disgusted.

I enjoyed the tour very much. The city tours were quite comprehensive with knowledgable guides. The optional tours were well worth the additional cost. The tour was well-organized. Only breakfasts were included in the basic tour; they were of variable quality.

Well organized tour except in Helsinki. Elina is an exceptional tour guide. Hotels are decent and clean good location. Breakfasts good. I enjoyed all the city walking tour and optional tours. The weather was fantastic till we arrived at Tallnin when the skies opened.

Well managed, friendly faces, comfortable accomodation, good food, lots to do and time for yourself to recharge.

Everything about this trip was incredible - the landscape, snoeshowing, Finnish saunas, the culture, and even our Guides! You cover a lot of ground snoeshowing, so this isn't for the fainthearted, but it is definitely worth it! For me it would have been better without the cabins with no electricity/running water, but you know what you are getting into at least! And it didn't spoil the experience in any way. Overall, a brilliant trip, would highly, highly recommend.

Guides including local city guides and palace guides were great Logistics especially combination of several groups onto very large buses was not as anticipated or advertised