Andaman Islands Tour Companies

The Andaman Islands were amazing - however, the service that was provided was poor. Transfers weren't there on 5 occasions - I had to call and chase and on one of these occasions I was told that the driver had to leave and someone else was waiting for us. That person wasn't with the company, just a friend who was doing someone a favour and we had to get in his car with him and his friend. Our two final nights in Port Blair were in two different hotels and the second hotel was dirty and rundown. The itinerary details the light and sound show - which has not been operating for more than 5 months and a visit to a museum that was closed (as it always is on a Monday.) No replacements were offered. Our trip to Elephant beach on Havelock was cancelled due to weather - these things happen but the person calling 10 minutes before we were due to be picked up said "stay at the hotel". When I pushed for an alternative we had to wait for an hour to be collected to be taken to the beach we had been to the day before. And were made to feel that they were doing us a favour by providing transport that we should have used that day anyway. The worst part was on the first day - after initially not being met at the airport when we arrived, we were transferred to the hotel and told we were being taken at 14:00 on the city tour (to the closed museum and the not operating light and sound show!). The driver was late and I called the number we were given but they didn't answer. When he did arrive we did the shortened version of the tour and he dropped us back at the hotel at 16:15 saying that our tour manager would bring us the details in 30 minutes and we should wait at the hotel. More than 3 hours and about 5 calls later someone finally arrived with our "welcome" information and ferry tickets for the next day. We had been waiting in the hotel for more than 3 hours - this pack should have been given to us when we arrived so we could have planned our day given that we had been awake since 2:30am and that we were being picked up at 6am the next morning. We booked this trip with MTA however the services were sub-contracted to Best Andaman Deal. During the 3 hour on the first day, I contact MTA and although they called and said someone was on the way I never heard from them again. I was then dealing with the manager at Best Andaman Deal and his response "You are trying to fault in everything". I have travelled a lot and used lots of tour companies - this is definitely the worse I have used. I have travelled in India about 12 or 15 times both solo and with a tour and decided to use an agent because of the remoteness of the Andaman Islands. But the service made nothing easier - in fact they caused me more inconvenience than if I had organised everything myself. If you are planning to go to the Andaman Islands then you do not need the "help" of this service.

We spend 25 days in India in October and visited the Adaman and Nicobar Islands. The beaches were some of the best walked on and spent hours of leisure. The Havelock Island is so beautiful both at sunrise and sunset. Thank you KV and your team for such a wonderful experience of India. We will come again. Sonia and Gray.

Didn't expect India to have such beautiful beaches with white sand and lovely turquoise waters. One expects those only in South Asia and Maldives but Havelock beats them all. Amazing place and great arrangements. A big thank you to GeTS team for making it happen. Without their help it would have been impossible to get the ferry tickets and coordinate all the sight seeing with giving us enough time to relax. A special thanks for recommending the different restaurants, we loved all of them especially the one for the last night with Karaoke. We shall be back to see rest of India with you very soon.

We were in Maldives last year and thought the waters couldn't get better than this little gem hidden in a corner... Havelock island is to die for but the transportation system is very disorganized in these islands so the Gets Holidays team was quite a boon. All arrangements were in order, the hotels were not luxurious, but we didn't expect them to be. The best part was that on the travel agents advice we took up the basic scuba classes ( one third of what we pay in the US ) and are now certified divers:)