Hunan Tour Companies

The only reason this tour deserves one star in the rating is the incredible beautiful scenery in the nationalpark. I booked an English tour guide and unfortunately it wasn't. At the beginning I asked a couple of times if the tour was gonna be in English and she said yes. But she barely knew any English and mispronounced every word and also didn't understand me. Also, she answered "yes" to almost all of my questions, even when they started with "why", "how" or "when". She was nice and was trying every now and then, but we couldn't even exchange two sentances! Which meant, I barely learned anything about the country, but also i never knew what she wanted from me or where we were going and the organisation was very confusing: for example, she told me the drive would be about 1 hour but we arrived 10 minutes later and she told me tianmen mountain was not included in my itinerary but it was. If you're wondering how she told me: she translated online... except for buying tickets and transportation, i felt like i was traveling alone. Also i noticed other tour guides who spoke English very well - very frustrating. Also, the room in the first hotel was dirty and smelled badly. And before arriving in china i asked the travel agency if i could stay one night longer - they said no, there are no rooms available or its very expensive due to national day (which was not true, i booked one on my own for half the price in a much nicer hotel).