Egypt Tours & Trips

Top operators in Egypt

• Beyond The Nile Tours

  
  4.5 (1,062 Egypt reviews)

  "We booked this tour based on the 5-star reviews from other travelers but were greatly disappointed by almost everything especially the service of Nourbelle Tours in Cairo. First of all, I wrote to Randa ( from Beyond the Niles tour ) to confirm that all is in order for our pick up from Cairo airport. He confirmed that their representative ( from Nourbelle Tours ) will be there to welcome us with a sign outside the arrival hall. However, when we arrived there was no one from their company. It was crowded outside the arrival hall and we searched high and low for their representative. I texted Harry ( Cairo person-in-charge ) and he replied that someone would be there in 5 min. The 5 min wait turned into a 30 min wait. When Ali ( driver co-ordinator ) and Ahmed ( driver ) finally arrived there was no apology whatsoever. Next, we paid the tour cost including tips for the drivers and Nile cruise crew on the first day of our arrival in Cairo. Harry confirmed that no other tips need to be paid ( except to tour guides who work on freelance basis ) On our last day Ali and Ahmed came to pick us up and send us to airport. When they dropped us off Ali told us to pay the driver tips. The airport is chaotic and we were in a hurry to quickly check in and rest ( ours was a red-eye flight ) So we gave Ali some money and left. After our check-in and when we could get some time to finally sit down and rest, we remembered that the tips had already been paid and there was no need for us to provide additional money. We are very upset with the lack of professionalism and honesty from Ali. He was late to pick us up with no apology and demanded for more tips. He has damaged the reputation of your company with his poor work ethics. Furthermore, the hotel we stayed in Cairo is Tolip Golden Plaza. From the exterior, the hotel looks fantastic. It is a different story once you enter. Staff are rude, cold and unhelpful. The room was dirty-There was food on the floor when we first entered. So we asked to change rooms. The next room was worse. The curtains could not close. Lamp had no light. The handle of the bathroom was damaged and could not open from the inside once closed. I was stuck inside the bathroom and had to shout for my family member to help open the door from the outside. The water in shower was burning hot ! ! ! There was no way to adjust it. My daughter got a shock from the burning water and cried. We called the hotel to come and solve these issues. The only one they managed to resolve was to bring a light bulb for the lamp. We asked them to help us book a taxi so we could head out for dinner. The front desk staff informed the taxi can only arrive next morning ! ! ! Then, our hot air balloon ride was cancelled due to bad weather. As we had already paid upfront we were due to get a refund. However Harry did not explain nor give any details. We had to keep asking for information. Harry created a Whatsapp group chat for all the travelers on this tour so he could have easily put the refund information for all to see but he did not. There could have been more transparent and effective communication on his part here. Otherwise, he did a fairly decent job overall. In addition, the cruise boat is old and cabin is in serious need of updating. Service is hit and miss - Some staff are friendly while others are cold and indifferent. Check out was problematic - They can accept USD payments. So we gave them USD in cash. But the staff said our bills had small dots on it and their Egyptian bank will not accept the bills. So we gave new clean notes. Then they came back to say they did not have change for USD. At this point, we were already standing at the front desk for 20 min. They only had change in Egyptian pounds and we said that was fine as we wanted to head back to the cabin to sleep. Karim Hassan from Front Desk was curt and impatient with us. Feedback to the cruise - Pls ensure you have sufficient change in USD when you say you accept USD payments. This will prevent unnecessary delays and waiting time for the customers. Pls also train your staff to have better customer service. The only reason why we even gave 2 stars is that the guides ( Abdul and Saladino ) are excellent. They are knowledgeable and experienced. We learned a lot about Egyptian history from them. First star goes to them. The other star goes to the breakfast in the hotel which was sumptuous and had a huge variety. Other than that, there is nothing else positive we can say about this tour. We will definitely not be taking your tour again and will not be recommending to anyone. If you are reading this review and keen to take this tour based on the other 5-star reviews you read, I highly suggest you think twice.

  Rather poor - by Samantha

  Tours

  10 Egypt tours

  Age range

  9 to 75 years old

  Adventure type

  Explorer

  Response time

  7h

  Response rate

  100%

  Average price

  $230

  Beyond The Nile Tours is an expert in:

  • Explorer
  • In-depth Cultural
  • River Cruise
• Timeless Tours

  
  4.5 (3,050 Egypt reviews)

  "This is a great trip knowing that it is a group tour which involves long bus rides and waking up early. I would recommend this trip to those wanting to see all the highlights of Egypt and Jordan safely. For the extra activities, I would recommend Abu Simbel and the hot air balloon ride at Luxor. It’s a bit more expensive but make sure to book the sunrise hot air balloon ride. It is definitely worth it. Make sure to bring some $1,$5,$10USD to use. Not everyone takes the credit card. When exchanging your money to EGP or JD, avoid the airport. When you arrive at the hotel you will meet your tour guide, ask him where to exchange money. The rate will be better. For hotels, their star system is not the same as Canadian star system. Expect 3 star hotels. For food, you will be eating a lot at the hotels or buffets. You will get tired of it. Please remember that you don’t need to eat at the place your tour guide takes you. Leave the buffet and find a local restaurant nearby using google map. Not only will you save money but the food is so much better. I would definitely recommend upgrading to a flight from Cairo to Aswan. It will be worth it! And Aswan is nice so you get to have an extra night in Aswan. You could upgrade to the train instead but the train is loud and the bathroom is gross. For Day 4, ask if you can stay on the cruise ship instead of the felucca. The felucca is freezing and you will get eaten by mosquitos. And the bathroom in the felucca is disgusting. If I could change the itinerary of this trip, I would skip the last day in Cairo (day10) and go to Jordan. It would also be nicer if the flight from Cairo to Amman is earlier so you have more time in Amman (but this would be hard to control with airline schedule). With that extra day in Jordan, it would be nicer if we could stay overnight at Dead Sea enjoying the mud mask and floating. With the current itinerary, we only had 30min at the sea and felt rushed. The staff actually shut the water off so we couldn’t wash off the mud on our faces. Overall, this trip was one to remember.

  Excellent - by Christina S.

  Tours

  11 Egypt tours

  Age range

  12 to 75 years old

  Adventure type

  Explorer

  Response time

  19h

  Response rate

  88%

  Average price

  $205

  Timeless Tours is an expert in:

  • Explorer
  • In-depth Cultural
• G Adventures

  
  5.0 (22,793 Egypt reviews)

  "It was the best trip

  Excellent - by Jo-Anne M.

  Tours

  6 Egypt tours

  Age range

  12 to 90 years old

  Adventure type

  In-depth Cultural

  Response time

  2h

  Response rate

  80%

  Average price

  $304

  G Adventures is an expert in:

  • In-depth Cultural
  • Active
  • Sailing