- Number of tours
- 431
- Age Range
- 1-99
- Number of reviews
- 182
- Response rate
- 100%
- Response time
- 4 hours
Agate Travel Reviews (182)
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Steffen
Written on November 2nd, 2024Great tour. Amazing country. Everything was perfect organized - from arrival till departure. All guides were very knowlegdable and our driver was perfect. Highl…Read moreAgate Travel commented on this reviewDear Steffen Runge, we greatly appreciate your time of sharing your wonderful journey! How exciting to know that you enjoyed a memorable trip. Our team are all travel experts striving for perfect tours. We expect more journeys with you! Best regards from AgateTravel Tours. - JP
Anonymous
Written on October 23rd, 2024We were very happy with the overall experience the guides were excellent and the drivers tooAgate Travel commented on this reviewDear Jessica, thank you for posting this cheerful comment! It is very glad to know you enjoyed a wonderful trip in China. It's our great pleasure to travel with you. And we look forward to planning your next vacation. Best regards from AgateTravel Tours. - MM
Anonymous
Written on October 20th, 2024The company has good customer service- they respond quickly. Thanks Emily for all the work you’ve put into the tour. The tour was just as planned with good to…Read moreAgate Travel commented on this reviewDear Maureen, thank you for your kind post of this Japan tour! It is very exciting to have your approval of our travel service, which is also a great impetus for our improvement. Thank you for giving us the opportunity to serve you. We look forward to exploring the world with you soon. Best regards from AgateTravel Tours. - CC
Chun
Written on October 13th, 2024It was great. The two guides (do not remember their names) in Buhara and Tashkent are the best. The conditions at the desert site are not very good. You may wan…Read moreAgate Travel commented on this reviewDear Chun, thank you for taking time to rate our travel service. It is very delighted to have your praise for our guide. There is nothing happier than seeing you enjoyed your trip. Thank you for giving us the chance to serve you. We look forward to traveling with you on your next vacation! Best regards, AgateTravel Tours. - A
Anonymous
Written on September 23rd, 2024Tour was very well organized. Drivers and guides were reliable and on time. I would have liked a higher grade hotels in some cities. Transportation between citi…Read moreAgate Travel commented on this reviewDear valued guest, thank you for your encouraging post. How exciting to have your high opinion of our travel service! What we strive for is your satisfaction of easy and enjoyable tours. We have tour service in more than 120 countries globally and we will be happy to have a chance to serve you in the future to explore more travel destinations. Best regards. - KF
Kathi
Written on September 20th, 2024Yes it was a very busy tour, it would have been nice to have a little down time. Too much crammed into each day. Felt like an endurance trip.Agate Travel commented on this reviewDear Kathi, thank you so much for taking time to share your travel experience. It is our intension to show our clients more various places at the amazing destinations and enrich their tours. Most of the travelers are eager to see more sightseeing spots in a guided tour to make the maximum use of their tour expense and time. While, this may also depend on how much they could usually walk. The hot weather in summer season will also lead to fatigue from walking. We really appreciate your feedback, which helps a lot to improve our service in the future. We will ask for clients' preferences more carefully and make adjustments accordingly. Thank you again for your time. Best regards, AgateTravel Tours John
Written on September 7th, 2024We modified the recommended itinerary in Lausanne by replacing the Lavaux "Toy" Train tour with a boat cruise with lunch from Lausanne to the Laveax area and r…Read moreAgate Travel commented on this reviewDear John, we greatly appreciate you share your experience with us, and we can provide tailor-made trip by your preference. Thank you for choosing us. We look forward to serving you on your next trip! Best regards.- HH
Henry
Written on August 21st, 2024I booked this tour last minute. It was an amazing experience and went beyond my expectations. The travel consultant Nicole has been friendly and helpful, always…Read moreAgate Travel commented on this reviewDear Henry, thank you for taking time to share your wonderful trip! We are so glad to see you were satisfied with your journey and our travel service. It is our honor to have your trust. We sincerely look forward to the next trip you! Best regards. - NE
Nahman
Written on August 21st, 2024We had a great trip. Bobo, the tour guide was amazing and we are recommending the trip to everyoneAgate Travel commented on this reviewDear Nahman, we greatly appreciate you taking time to share your wonderful journey! How exciting to know that you enjoyed a memorable trip. Our team are all travel experts striving for perfect tours. We expect more journeys with you! Best regards. Stephanie
Written on August 14th, 2024Overall the tour was great--especially the guides. The biggest problem involves pre-tour information. Several hotels have limited electricity. This caused an ex…Read moreAgate Travel commented on this reviewDear Stephanie, thanks for your feedback on tours. We feel deeply sorry about your experience. Madagascar is suffering from power supply in the whole country and power cut is very common everywhere. Usually hotel has a generator but some of them may cut the electricity at late night. We should have informed you this in advance. As soon as we knew about your problem with the machine during the trip, we negotiated with the hotel in Tsingy for paying less, and checked other hotels in later tours one by one to make sure the electricity won't be a problem. With your valuable feedback, we will surely make improvements by offering as much as possible pre-tour information, and also prepare masks in car for free use of our clients.
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