Black Friday Sale:  Europe Tours  up to 70% OFF

New deals in 26 Nov, 2024

MS Fidelio

346 reviews
Response rate
100%
Response time
1 h
See all tours

Tours on this Ship

Capacity
148 pax
Built
1995/ Complete renovation - 2012
Length
110 m.
Electricity
220 V.
Beam
11.4 m.
Draft
1.35 m.
River
Danube
Country Region
Vienna Budapest Prague
  • Overview
  • Reviews
  • Staterooms / Suites
  • Deck Plans
  • Dining

Ship Overview

A comfortable Deluxe ship that will meet the expectations of even the most demanding traveler. The ship has all modern means for safe navigation and facilities that will make your vacation unforgettable.



Reviews

  • HJ
    5.0 - Excellent
    Written on November 6th, 2024
  • NP
    3.0 - Average
    Written on October 21st, 2024
    Crucemundo commented on this review
    Dear Natasha, Thank you for your feedback regarding your recent experience. Due to safety concerns from heavy rains and flooding, we had to reroute the ship from Turnu Magurele to Vidin. I understand that the 6 hour bus ride from Bucharest in challenging conditions was not ideal, and I appreciate your patience. I also regret the inconvenience caused by the lack of umbrellas, poor lighting, and slippery ground conditions upon arrival. Regarding the excursions, we fulfilled our commitment by providing all passengers with the FREE four English-speaking tours promised. While I understand there may have been confusion about additional optional tours, these were not included in your package and had not been prepaid. We focused on ensuring that everyone received the included excursions to enhance your experience. Your feedback about the air conditioning and cleanliness has been noted and will be addressed with our maintenance team. I’m glad to hear that you found our staff exceptional; they genuinely strive to provide excellent service. Thank you for sharing your thoughts, and I hope you consider cruising with us again in the future. Best regards, Crucemundo
  • FS
    2.0 - Rather poor
    Written on October 17th, 2024
    Crucemundo commented on this review
    Dear Fred, Thank you for your feedback regarding your recent experience. Due to safety concerns from heavy rains and flooding, we had to reroute the ship from Turnu Magurele to Vidin, and I understand that the 5.5-hour bus ride from Bucharest was challenging. We appreciate your patience during this journey. Upon arrival, we provided dinner at 11 PM since that was when passengers reached the ship. Instead of canceling the meal, we ensured everyone received what had been promised. Our fixed seating arrangements prioritize safety and comfort, particularly for guests with allergies and dietary restrictions, allowing us to manage meal preparations effectively. We fulfilled our commitment by offering all passengers the FREE four English-speaking tours included in the package. While we understand there may have been confusion regarding optional tours, these were not part of the package and had not been prepaid. Our focus was on delivering the included excursions to enhance your experience. We appreciate your feedback about the air conditioning and cleanliness, which will be addressed with our maintenance team. I’m glad to hear that you found our staff exceptional; they truly strive to provide excellent service. Thank you for sharing your thoughts, and we hope you consider cruising with us again in the future. Best regards, Crucemundo
  • PT
    5.0 - Excellent
    Written on October 13th, 2024
    Crucemundo commented on this review
    Dear Peter, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo
  • RH
    3.0 - Average
    Written on September 26th, 2024
    Crucemundo commented on this review
    Dear Rene, Thank you for sharing your feedback regarding your transfer experience. I’d like to clarify that this was a collective transfer for all passengers on the cruise, provided to you for FREE. We communicated the time and location for the meeting point at the airport, but we did not specify that a sign with "Tour Radar" would be present. Instead, the common identification for the transfer was the name of the ship, MS Fidelio, as we accommodate passengers arriving through various platforms and agencies. The sign you saw was from an agency managing their group, while TourRadar serves as a platform where travelers individually book their cruise itineraries. Additionally, we often do not receive flight information from all passengers, and delays can occur. We strive to accommodate everyone by waiting for the remaining passengers. I regret that the transfer process did not meet your expectations, and I apologize for any inconvenience it may have caused. Thank you for your understanding. Best regards, Crucemundo
  • GB
    4.0 - Good
    Written on September 14th, 2024
    Crucemundo commented on this review
    Dear Gary, We appreciate your feedback and will consider expanding the Tour Leader's talk to provide more details about our optional tours in the future. Best regards, Crucemundo
  • LD
    4.0 - Good
    Written on July 22nd, 2024
    Crucemundo commented on this review
    Dear Lourdes, Thank you for your feedback. We’re glad to hear you enjoyed our services. We apologize for the inconvenience of the missing lift and appreciate your input. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo
  • reviewer 8
    5.0 - Excellent
    Written on July 17th, 2024
    Crucemundo commented on this review
    Dear Andrew, thank you so much for your wonderful review! We're thrilled to hear you enjoyed your experience with us. As a token of our appreciation, we offer special discounts for returning customers. We look forward to welcoming you back soon! Best regards, Crucemundo
  • E
    4.0 - Good
    Written on July 12th, 2024
    Crucemundo commented on this review
    Dear Emmanuel, we appreciate your positive feedback. We're pleased to hear you enjoyed your experience. As a thank you, we are pleased to extend a discount for your future cruises. Kind regards, Crucemundo
  • BK
    5.0 - Excellent
    Written on July 5th, 2024
    Crucemundo commented on this review
    Dear Blaine, thank you for your excellent review! We're delighted to hear you enjoyed the trip and found the food, staff, and tours to your satisfaction. We appreciate your recommendation to friends. As a returning customer, you'll receive a discount on your next trip. Best regards, Crucemundo
Load more Reviews

Staterooms / Suites

  • (Lower Double Cabin)
  • (Triple - 3 beds)
  • (Master Double Stateroom)
  • (Superior Double Cabin)

Features

Large double cabin on the lower bridge of about 14 m2. approximately with 2 fixed windows and 2 beds that can be joined or separated according to request. It is equipped with all the amenities for your comfortable stay - satellite TV, telephone, hair dryer, individual climate control system, bathroom.


Deck Plans

Terraza plan
Terraza
Superior plan
Superior
Principal plan
Principal
Inferior plan
Inferior
Categories plan
Categories

Dining

Restaurant, 3 bars, wellness area with sauna, jacuzzi and fitness area & swimming pool. Easily accessible medical services on land. All meals are served in the cozy restaurant "Panorama". You will be attended by a friendly and highly professional team. Payments can be made in Euros or with credit cards (Visa/Mastercard). Smoking is prohibited on board the ship, except on the Sun Deck.



MS Fidelio Tours