

- Number of tours
- 160
- Age Range
- 5-99
- Number of reviews
- 81
- Response rate
- 100%
- Response time
- within 1 day
Ecuador Galapagos Travels Reviews (81)
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Eliane Trieu Ha
Written on March 20th, 2025Camila works for Ecuador Galapagos Travels , she is very responsive and does a great job However you shall know that Ecuador Galapagos Travela is a Destinat…Read moreEcuador Galapagos Travels commented on this reviewDear Tran, Thank you for your feedback! I truly appreciate you recognizing my efforts, as well as the work of our team at Ecuador Galapagos Travels. Our goal is always to create seamless and unforgettable travel experiences in Chile, ensuring every detail is taken care of so our travelers can relax and enjoy their journey. While it’s true that we collaborate with trusted local providers, what sets us apart is the personalized service, expert planning, and 24/7 assistance we offer. Traveling through Chile—from the Atacama Desert to Patagonia—can involve a lot of logistics, and we’re here to make everything effortless and enjoyable. Of course, independent travel is always an option, but for those who prefer expert guidance and a worry-free experience, we’re happy to be there every step of the way! Thanks again for your comments, we’re always striving to offer the best service possible. Wishing you many more wonderful adventures! A big hug, Camila - JB
Anonymous
Written on March 19th, 2025My. Colombia tour was terrific all my guides and drivers were terrific I’m looking forward to to another trip w/ tour radar soon , my only complaint was bicente…Read moreEcuador Galapagos Travels commented on this reviewHello Bradley, It’s wonderful to hear from you! I truly enjoyed assisting you with your recent journey to Colombia, and I hope it left you with unforgettable memories. Hopefully, this experience has sparked an even greater curiosity to explore more of South America. Just a quick note—along with Colombia, I also specialize in trips to Ecuador and Peru. If you’re considering discovering these incredible destinations, I’d be delighted to help! Regarding your stay at the BH Bicentenario Hotel, I appreciate your feedback and regret that it didn’t meet expectations. Your experience is extremely important to us, and we’re already taking steps to ensure future stays are seamless. On a brighter note, I’m so pleased that you had the opportunity to immerse yourself in Colombia’s rich culture—it was a pleasure assisting you throughout. I look forward to staying in touch and helping plan an even more remarkable journey for you! Best regards, Steven and Responsible Travel Team - J
Anonymous
Written on March 13th, 2025Overall it was an extremely well organised tour and communication with torradar staff was excellent. Occasionally driver pick-up times were changed at short not…Read moreEcuador Galapagos Travels commented on this reviewHi Rob, Thanks so much for sharing your travel experience in Patagonia! I'm happy to know that you had a great time and visited such amazing places. Thanks for making us part of this journey and we hope to see you again soon fo a new adventure in South America. A big hug, Camila kelly
Written on March 9th, 2025Our guides spoke a mixture of Spanish and English sometimes I felt like we got the shorter end of the stick as Spanish is their first language and some had only…Read moreEcuador Galapagos Travels commented on this reviewHi Kelly, thank you for sharing your feedback. We truly value your perspective, and we apologize for the aspects of your experience that did not meet your expectations. We understand that clear communication is essential, and we regret that there were challenges in this area. Regarding the language mix, we strive to accommodate all guests, and we will work on ensuring more consistent language support for future tours. We also acknowledge your concerns about the itinerary and the use of water bottles. Your comments will be taken into account as we review and improve the overall experience. We truly appreciate your honest feedback, as it helps us make necessary improvements for future guests. We hope to have the opportunity to welcome you again and provide a more seamless experience.- YC
Yu
Written on March 4th, 2025In first a couple of days, there are some issues. I was fallen down at Lava Tunnel and my arm was hurting due to the local tour guide didn’t pay enough attentio…Read moreEcuador Galapagos Travels commented on this reviewHello Yu Chen, Thank you for sharing your experience with us. We appreciate your feedback and are always looking for ways to enhance our guests' journeys. Your insights about the Lava Tunnel are invaluable, and we will work closely with our local guides to further improve safety measures for future travelers. We’re thrilled to hear that Diego and Julio went above and beyond to make your trip enjoyable. We’ll gladly share your kind words with them—they will surely appreciate it! Regarding the itinerary, we strive to offer a balance of guided activities and free time, but we understand that some travelers prefer a more structured schedule. Your input is extremely helpful, and we will explore ways to offer additional options for those seeking a more activity-packed experience. Thank you for choosing Tour Radar for your Galápagos adventure. We truly appreciate your feedback and look forward to welcoming you on another unforgettable journey in the future. Best regards, Ronni and the Responsible Travel Team - NE
Nahman
Written on February 19th, 2025The tour was structured very well. We spent the right amount of time in each of the 4 main destinations, and Camile was on top of everything. The tour is really…Read moreEcuador Galapagos Travels commented on this reviewHi Nani, thanks so much for your beautiful review! We are happy to know that you had a great experience in Chile and enjoyed your time in its stunning regions. I appreciate a lot your kind words and hope to see you again soon for a new adventure in South America! All the best, Camila :) Katie
Written on February 14th, 2025Very well organised and takes you to the best places in Santa Cruz and Isabela. The guides were all lovely and on time with good knowledge. I think it works out…Read moreEcuador Galapagos Travels commented on this reviewDear Katie, Thank you so much for your wonderful review! We're happy to hear that you found our tour well-organized and that it took you to the best places in Santa Cruz and Isabela. Our team takes pride in providing seamless experiences with knowledgeable guides who ensure everything runs smoothly. It's great to know that our inclusive approach also offered you better value compared to organizing everything individually. We appreciate your recommendation and look forward to welcoming you back for more adventures in the future!- LF
Laurie
Written on February 12th, 2025An Unforgettable Adventure: Responsible Travel’s 10-Day Galápagos Tour If you’re looking for an immersive, ethical, and awe-inspiring way to experience the G…Read moreEcuador Galapagos Travels commented on this reviewHello Laurie! Thank you so much for your wonderful review! We're happy to know that you had a fabulous experience in the Galapagos Islands. It’s wonderful that you enjoyed snorkeling with sea lions and hiking with giant tortoises. The Galápagos is a special place, and we are happy you got to experience its beauty while also supporting local people and conservation efforts. We truly appreciate your support and kind words. We look forward to welcoming you back in the future and providing you with more incredible experiences. Best wishes! Jeferson and the Ecuador Galapagos Travels Team. - LA
Laura
Written on February 11th, 2025Big thanks to our tour operator Diego in Ecuador. He was absolutely outstanding in organising everything, quick responce to any enquiry we had . Diego went out …Read moreEcuador Galapagos Travels commented on this reviewThank you so much for your kind words! We're delighted to hear that you had a fantastic time in Ecuador and the Galápagos. Diego truly goes above and beyond to ensure every traveler has a seamless and stress-free experience, and we're so glad he assisted with your luggage and made your trip even more enjoyable. It’s wonderful to know you loved the diverse activities in the Galápagos, it's such a special destination! We truly appreciate your feedback and hope to welcome you on another adventure in the future. Wishing you many more amazing travels ahead! Carlos
Written on February 7th, 2025Everything was fine except the walk ashore to board the catamaran. Not for 3rd age people.Ecuador Galapagos Travels commented on this reviewHi Carlos, Thank you very much for your review. Sorry for the day at the Glacier; the wind on this day didn't help you either. It's difficult to know how the difficulty will be. Best regards, Riwal
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