- Number of tours
- 23
- Age Range
- 7-90
- Number of reviews
- 28
- Response rate
- 100%
- Response time
- within 3 days
Flo Tours Reviews (27)
Write a review- RR
Rene
Written on October 15th, 2024This company has the most unethical and unprofessional business practices I have ever encountered. They took $14K from my friend and I for their tour of Egypt…Read moreFlo Tours commented on this review
Dear Rene Richey, Thank you for your reviews on Tour Radar. However, I believe there are some inaccuracies in your comments. We offered you several options for different destinations and worked on your itinerary for nearly 20 days to ensure your satisfaction. Your travel partner accepted some of the proposed itineraries, but ultimately, you did not approve them. While we awaited your response, we were surprised to learn that you disputed the charges with your credit card company. This action felt unfair to us, especially given the extensive efforts we made to accommodate your requests. Following our submission of all relevant documents, the merchant services determined that your dispute was unfounded, resulting in the charges being reinstated to our account. Instead of disputing the charges, we would have appreciated it if you had requested alternative options, such as traveling to the same destination in a different year. We are committed to providing solutions and have been in business for 32 years, prioritizing customer satisfaction. We believe your reviews do not reflect the true nature of our services. If these misleading reviews continue, we may need to consult our legal department regarding the matter. Thank you for your understanding, and I hope you have a great day ahead. Respectfully, - JJ
Anonymous
Written on October 13th, 2024We had a really good holiday expertly guide by Lela who was very understanding of our needs and abilities. Would also recommend Georgi are helpful and safe driv…Read more - IM
Ian
Written on October 4th, 2023generally ok but some specific issues that I shall comment later. - DD
Derrick
Written on November 1st, 2021The tour in Egypt and the people I met in Egypt were very professional, friendly and helpful. I would visit Egypt again but I would not use Flo Tours. I found t…Read more - DC
David
Written on June 24th, 2021Personal guide and driver were excellent. The Orion hotel was excellent, the hotel in Karakol was best available and certainly satisfactory. The Four Seasons …Read moreFlo Tours commented on this reviewDistinguished Flo Tours guests and officer at tour Radar. I have investigated the case. But first of all let me state that there is not another alternative by Issyk Kyl region better than the Carven Four Seasons hotel and we are obliged t use this facility. We have learnt from the hotel that there was a misunderstanding and they charged for the dinner. As soon as my office manger in Biskek found out that she invited the guests for a dinner in one of the best restaurants of Bishkek next day. This dinner was not included and was a dinner on your own but in an effort to compansate she did so. Please accept our appologies for the distress caused which was totally beyond our control and I hope efforts to compansate were heplful to some extend. We appreciate your comments and wish you all teh best. 
Barbara
Written on January 19th, 2020A great way to see the most important cities and sites in Egypt . We benefited (as off season ) in being the only two people in the tour group, and were spoilt …Read more- LK
Lesliati
Written on January 3rd, 2020Everything was excellent. From picking up at the airport, the driver , the guide and also the hotels. Flo Tour is the best.Flo Tours commented on this reviewThank you for your kind words. We are delighted to hear that you have enjoyed your trip and hope to see you again! - K
Kien
Written on December 14th, 2019Great tour itinerary. Mustafa was an excellent tour guide, very knowledgeable on the sites we visited. The hotels were mostly very good. And the small group mad…Read moreFlo Tours commented on this reviewThank you for travelling with Flo Tours. We hope to see you soon on our off-the-beaten-path small group adventures. - DV
Anonymous
Written on December 6th, 2019Everything was very well organized and Mustafa was extremely helpful when we had several problems due to people forgetting passports etc. Rosa
Written on October 26th, 2019He was very helpful, I have a knee problem and he assisted me everywhere I needed help
Flo Tours Tours
9-Days Classical Egypt Tour with 4 night Nile Cruise
7-Day Best of Egypt Tour with 3 nights Nile Cruise
Sultan Style Turkey (Luxury Private Tour)
Luxury Private Egypt Tour
13-day Best of Turkey (Small Group Tour)
14 day Grand Egypt Tour with 7 nights Nile Cruise
Deluxe Culinary Tour of Georgia
The Blue Pearl of Mongolia
Flo Tours Destinations
Europe
See all 5 tours
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