Safari Soles tours

Dear Janina. For us, your review doesn't express the truth of the events whether you are aware or not aware of this we are not so sure. Our end of events for both Janina & future travelers, Janina never booked her tour directly with us nor was she supposed to be part of our group. We had a trip with a closed group of 5 French girls with our guide Simba (Note: te girls requested a french guide from us). as word is always on the radio with the guide's Simba learn't of a girl who was to be stranded on the next day as his operator couldn't manage to cover all expenses. our guide simba is always communicative & discusses the most with clients he narrated this tour our clients & informed them why it is always best to book through a great operator & make thorough research before committing to any tour. Given our closed group was of girls they surely felt sorry for the girl who was to be stranded as their operator had no means to continue her trip & offered her a seat in this closed group as there were extra seats (For an all-ladies group all reader or Janina understand why it was so important for them to assist her). Given the circumstance, David, the girls or we had no obligations to you, as we offered help to you. All the girls didn't like how you treated David given the circumstance & asked David to just find a way to get through this. if you are not aware of this then you should ask yourself which channel did you reach us. did you visit our offices? any receipt from us? or anything to show you made a deal with us? the only way you knew us was by being in our jeep after your horrible first-day safari with your operator who couldn't manage it all. Or ask yourself why were on your first day not on our jeep. for us, we have learned from this & will no longer resort to offer this kind of assistance anymore. For you all we can say is fact-check & learn to express gratitude to those who help you we ask you to attach any evidence of any form of communication with us or anything to dispute our statement, we are ready to communicate & compensate you should you still think given the circumstance of us providing assistance that we owed you anything. bryson@safaisolestours.com

Thank you & welcome again

Thank you, we are glad you enjoyed the trip, Asante sana & karibu tena

Thank you, Rahel. We appreciate your feedback, we are happy that you enjoyed the trip & will be looking to go with us again. This gives us even more motivation to keep pushing in the right direction Thank you again & Karibu tena

Thank you for your feedback Eric, i would like to point out a few things 1st, with this itinerary you can see cheetah's but on a safari it is a game of chances its all down to nature & the animals 2, the permits are valid for 24hrs meaning the check in time is the check out ime for the next day so, the trip is set to check out regardless of seeing the rhino or not (as we cant stay any longer with a budget tour as only 1 permit is paid for) 3. The 1st morning in serengeti our programs opts for coffee/tea then going out for an early morning game drive (sunrise game drive) and coming back for brunch. Why is this, Your chef goes with you to serengeti & head to campsite with you after sunset he prepare meals, waits for you to be done, clean the dishes that mostly almost mid night, so waking up early enough for proper breakfast & still being in time for a sunrise game drive means he gets 3 - 4 hours sleep. I will inform chef to always let clients make the choice between sunrise game drive or to wait a little bit for proper breakfast

karibu tena