STM Tours LLC

Dear Carmen, Thank you for your kind feedback! We're thrilled to hear that you found the tours well-planned and the schedules well-arranged. Ensuring timely departures and a seamless experience is always our priority. We look forward to welcoming you on another adventure soon! Mina STM Tours LLC.

Dear Maree It’s wonderful to hear that you enjoyed your stay and appreciated the central location and organization of our accommodations. We're especially glad that our staff could assist you with your personal needs and ensure your experience was smooth. Your kind words mean a lot to us. We’re thrilled you had a great stay and hope to welcome you back again soon! Mina STM Tours LLC.

Dear Ray, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you had a wonderful experience and appreciated the variety of places visited, the rich historical insights, and the punctuality of our transportation. Your 5-star rating means a lot to our entire team at STM Tours LLC. We truly value your suggestions regarding the tour structure and your idea to redistribute the more intensive days is something we’ll certainly review as we continue to refine our itineraries. Regarding your stay at the Leonardo City Center, we’re pleased that you found the hotel and staff accommodating. However, we’re sorry that the breakfast did not meet your expectations. Your feedback will be shared with the hotel management to ensure improvements are made. Thank you once again for choosing STM Tours LLC and for recognizing the efforts of our guides and staff. We look forward to welcoming you on another journey in the future. Best regards, Maher

Thank you for sharing your experience! We're delighted you enjoyed the excursions to Luxembourg, Dinant, Bruges, and Ghent, especially with the festive charm of the Christmas markets. It’s wonderful to hear our guide’s knowledge added to your trip. We look forward to helping you create more memorable adventures in the future! ????✨ Mina STM Tours LLC.

Dear Katie, Thank you so much for your kind words and thoughtful feedback! We're delighted that you enjoyed the highlights of Ireland. At STM Tours, we strive to ensure our travelers have the best experience possible, even when unexpected changes arise. Your recognition of our responsiveness means a lot to us, and we're always here to assist and address any concerns. We look forward to helping you plan your next adventure! Mina STM Tours LLC.

Thank you for sharing your detailed feedback about your recent tour experience. We value all guest comments as they help us continuously improve our services. We are pleased to hear that you found our hotel staff friendly and that you enjoyed the final transfer ride. Regarding the hotel, Hues was officially rated as a 4-star property, and we selected it based on its service standards and amenities. However, we regret that its condition did not meet your expectations, and we will convey your comments about its dated appearance to the management for their consideration. We also acknowledge your concerns about the organization of the daily tours and the initial challenges with the drop-off transfer. Please accept our apologies for any inconvenience caused. We are already reviewing our processes to ensure smoother and more enjoyable experiences for our guests. Your feedback about the overall tour will help us improve, and we hope that you might consider traveling with us again in the future to experience the changes we implement.

Dear Maria, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your time in Ireland and that Marwa and our team could assist you every step of the way. Our goal is to provide a seamless and memorable experience, and it’s wonderful to know that our efforts made your trip special. We hope to welcome you on another adventure soon! If you have any more travel plans, we’re just a message away. Warm regards, Maher STM Tours LLC

Dear Ricardo, Thank you so much for your kind words! We're thrilled to hear that everything was perfect and that you found the directions and advice from the WhatsApp group helpful. We're also glad that your airport transfer request was handled quickly and efficiently. It was a pleasure assisting you, and we hope to welcome you on another adventure soon! Best regards, Mina STM Tours LLC

Dear Maria, I'm so glad to hear you had such a wonderful time on your Rigi and Grindelwald tours! The combination of the cable car, train ride, and relaxing in the mineral springs with views of the Swiss Alps sounds absolutely amazing. It's great to know that the bus ride to Grindelwald and the gondola up the Alps were such memorable experiences for you. Thank you for sharing your feedback – it sounds like both tours were truly unforgettable! Looking forward to you again with STM Tours LLC. Mina STM Tours LLC.

Dear Kathleen, Thank you for your feedback! We're delighted to hear that you enjoyed the tour and appreciated the flexibility of the hop-on-hop-off bus days. It's great to know that you liked the breakfast at Hotel 3K Madrid and found its location convenient for your activities. We would like to clarify that Hotel 3K Madrid is officially rated as a 4-star hotel in Portugal, in accordance with the country’s hospitality standards. We understand that hotel ratings can vary from region to region, and we appreciate your comments on the room size and décor. Your feedback is valuable, and we will certainly pass this along to the hotel management to ensure continuous improvement. We hope to have the pleasure of welcoming you on another tour in the future! Best regards, Maher STM Tours LLC