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TUI Italia

TUI Italia

Headquarters in Piano di Sorrento, Italy

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Number of tours
56
Age Range
15-80
Number of reviews
102
Rating
4.1/5
Response rate
100%
Response time
9 hours

TUI Italia Reviews (103)

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Accommodation
4/5
Transportation
4/5
Meals
4/5
Value for money
3.5/5
Guide
4.5/5
  • GR
    Written on October 21st, 2024
    Excellent quality accommodation,Mostly excellent driver and travel staff help, but one very delayed and confused pick-up for our boat trip at Sorrento. Our Boat…
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    TUI Italia commented on this review
    Thank you for your feedback Mr Reed. We deeply apologize for the pick up issue, anyway, we are glad that you enjoyed the overall experience. We hope you will join us for further adventures in the future. Tui Italia team.
  • Best of Sardinia, Self-Drive reviewer 2
    Written on October 20th, 2024
    Everything went smoothly on our Sardinian road trip. We had good communication with the organisers, especially when we wished to extend our car rental. The hot…
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    TUI Italia commented on this review
    Thank you for your feedback Mr Maplethorpe. We are glad that you enjoyed the overall experience. We hope that you will join us for further activities in the future. Tui Italia team.
  • Discovering Amalfi Coast reviewer 3
    Written on October 12th, 2024
    Although there were multiple changes to the itinerary, what we ended up with was very good. It was disappointing not to be able to do the boat tour to Cypress b…
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    TUI Italia commented on this review
    Thank you for your feedback Mrs Roberts. We deeply apologize for missing the tour, it was cancelled due to weather conditions, therefore we refunded it. We hope you will join us for further activities in the future. Tui Italia team.
  • JJ
    Written on October 7th, 2024
    Professional escorts for arrival and departures with each transfer, drivers were efficient from point A to point B.
    TUI Italia commented on this review
    Many thanks Juanita, i hope you will join other fantastic adventures with us. Kind regards Tui Italia Team
  • PG
    Written on September 29th, 2024
    Wonderful experience. Knowledgeable guides
    TUI Italia commented on this review
    Many thanks Pasquale, we hope you will join us for future adventures! Kind regards Tui Italia Team
  • AA
    Written on September 19th, 2024
    Excellent service and they fulfiled all our needs
    TUI Italia commented on this review
    Hi Paola, thank you so much for your review and for choosing us. I am so glad that you enjoyed your trip.
  • Charming Costiera (On Request) reviewer 7
    Written on September 19th, 2024
    Incredible experience; everything very well organized and personalized; they take care of every detail; highly recommended.
    TUI Italia commented on this review
    Hi Laura, thank you for sharing your experience with us! We are thrilled to hear that you had a great time. We look forward to welcoming you back soon!
  • Sorrento Escape, Private Tour reviewer 8
    Written on August 25th, 2024
    Our experience with the Sorrento Escape, Private Tour through Tour Radar was nothing short of exceptional. From the very beginning, Yvonne at Tour Radar met our…
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    TUI Italia commented on this review
    Hi Lane, I hope this message finds you well. We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! Maybe.. a new trip!! All the best xx
  • J
    Written on August 2nd, 2024
    Very informative Communication to us was great and everything went to plan
    TUI Italia commented on this review
    Hi Joe, thank you so much for taking the time to provide feedback! Very appreciated!
  • JV
    Written on July 20th, 2024
    The tour was good, but a bit to long. Sould have liked to have all the tours on the same day. Improvement suggestion: on one of the tours I had to call to hea…
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    TUI Italia commented on this review
    Thank you for your feedback, we will improve ourselves on this but kindly note that our welcome letter has all the details you need and we are available 24/24 to assist you during your days. In fact our office promptly assisted when you called for that tour. Anyway, each tour was scheduled for one day at a time, as per itinerary. Thank you for choosing us.

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About TUI Italia

Since 1970 TUI Italia is synonimous of efficency. We cover the entire Italian territory as an incoming tours specialist. With our professional image and reputation, we strive to continuously exceed clients’ expectations with different specialised themed round-trips for groups or FIT’s. These specialised groups and FIT’s not only include the wedding and deluxe sector, but many more. With offices throughout Italy, we have developed excellent relationships both with suppliers and clients alike. This in turn translates into reliable services, quality conscious operations and a competitive commercial edge. Our people in TUI Italia are our most valuable asset. With more than 60 employees, we can target all markets while ensuring the highest standards. We are proud to offer a wide range of services and activities throughout Italy. From cultural exploration, gastronomic indulgence to something a little bit more adventurous, we have the expertise to create unforgettable travel experiences. Our highly seasoned teams have specialised knowledge on a wide variety of product segments and ensure an unmatched service.

Story

Activity and transport safety guidelines:

* Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services. 

* Guest safety briefing.

* Employee illness management policy.

* Covid-19 reporting and emergency procedure.

* Compliance with all local regulations mandated by local public health authorities.

* Social distancing measures.

* Increased hygiene measures.

* Personal protective equipment.


Accommodation safety guidelines: 

* Increased cleaning and disinfection regime

* Social distancing in all public places

* Reduced maximum capacity

* Training for all staff in anti-viral/infection control measures


Highlights

Deep knowledge of the Italian wonders
Wide range of tours covering the main Italian highlights
Excellent choice of accommodation options
Long experience in the Tourism industry

Contact our Travel Experts

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+1 844 311 8331

24/7 Support

Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!

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