- Number of tours
- 4
- Age Range
- 18-80
- Number of reviews
- 9
- Response rate
- 100%
- Response time
- within 2 days
Tuscany Untouched Tours Reviews (9)
Write a review- AC
Alexander
Written on October 17th, 2022Tuscany tour: Bad, very bad, the worst ever! We have just returned from a three-week trip to Italy, one week of which was spent with one of your tours entitled…Read more - ET
Esther-Tania
Luxury Tuscany escape from Rome
Written on September 17th, 2022Does not not value the money we paidTuscany Untouched Tours commented on this review
Hi Tania, I am very sorry to hear you are not really happy. However, we had to arrange the whole tour in a very short time in September in Tuscany which is the busiest time of the year. We have lowered the price as well because your son asked for it. In addition, we gave you a private pick up and drop off directly at the Hotel in Rome, instead of taking the train as from the itinerary. We have also arrange a gift at the accommodation for your anniversary. In the end we have asked your son a feedback and he said you "enjoyed very much" Thanks anyway for your feedback and we wish you all the best. Thanks again for choosing Tuscany Untouched Tours. 
Marty
Tuscany Wine Tour with the Locals
Written on July 29th, 2022We had a wonderful experience with Matteo for our entire vacation. Matteo personally took us on most of tours however Paolo was also pleasure whenever we were w…Read more- J
Anonymous
Tuscany Wine Tour with the Locals
Written on June 5th, 2022My husband, parents, and I had a wonderful time on the 7day ultimate Tuscan wine tour. Everything was perfect- from the lovely accommodation at La Ferriera to t…Read more - MT
Meghan
Written on October 13th, 2019We seemed to have a lot of little things go wrong during our 3 day tour. The first night at the Farmhouse, the hot water wasn’t working at all and the restauran…Read moreTuscany Untouched Tours commented on this reviewHi Meghan, Thank you for your feedback! I am really sorry about the hot water at the first night and it is a shame that you didn't enjoy much the food at the farmhouse. However, it is also a shame to hear from you just now through a feedback these things as we were in contact through what's App for the whole tour and I have been always asking you if you were having a good time or if there were any issue generally to make sure you were having a perfect time. I was there 24h to assist you but unfortunately you didn't report any problems or any particular issue when I asked. We are working to make sure all the guests are having a great service and they can relax and feel comfortable. If I knew about the meal, I would probably take you out for dinner to make sure you and particular your husband could have a great time or I could have spoken with the chef at the farmhouse to change the menu for you. We are working very hard to reach the satisfaction of our guests who are coming from all over the world and with different cultures. I believe the communication and "be clear" are very important when we travel overseas. I am so sorry again if you didn't have a perfect experience. Thank you for your nice feedback about me and Paolo. I really appreciated it! I think we had a great time on the last day together. I will be more than happy to take you again on tour in Tuscany to show you that we are absolutely able to provide a great service and great memories to bring back with you. Thank you again I wish you all the best... Matteo Piccardi - RB
Anonymous
Written on October 10th, 2019I spent 35 days in Italy and this was the best. - DK
Donna
Written on October 3rd, 2019The whole experience was excellent. Our guide was very knowledgeable and efficient. The villa was very comfortable and relaxing. The wine tours were great and …Read more Mariya
Written on July 4th, 2019This 7 day tour of Tuscany was everything and more than what we hoped for. The villa is beautiful with the most gorgeous view of the valley, the chef is great a…Read moreElena
Written on June 21st, 2019This was an amazing tour! Matteo had put together a great itinerary of Toscana, which included good food and a lot of good wine. During the first day we visited…Read moreTuscany Untouched Tours commented on this reviewHi Elena, what a great feedback! Thank you so much and I hope to see you again in the future. All the best for both of you and congratulation for your wedding. Matteo
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