Inca Trail & Amazon Adventure (18 destinations)

Customer Reviews

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  Ray

  · January 27th, 2022
  1. Leon de Oro hotel in Lima was not good. Did not pick us up at the airport as requested. Instant coffee packets for breakfast. Loud air condtioner, no hot water. Front desk was on the rude side. When I asked for an extra night they wanted $84 when the online price was $33. The location was not a nice area. 2. Leo was very nice and knowledgeable but the excursion to downtown felt rushed, we were crammed onto a public bus in high covid season. The tour guide did not join us in the catacombs and the the only language spoken was Spanish. The churros were delicious but we had to eat on the run to keep up with him. 3. All my wife's plane and train tickets were issued with the wrong name. Intrepid argued with us for days, blaming us, before making the needed changes. 4. Edwind was great. Extremely knowledgeable. Sometimes maybe a little too much information. The non hiking tour did not have much substance other than Machu Picchu itself and the one day we traveled to some ruins near Cusco. We had to request exploring Ollantaytambo and pay extra for it. We really enjoyed the meal we had at local home restaurant in Cusco. 5. The hotel in Cusco was nice, warm showers, very clean, great location, good breakfasts. The hotel in Ollantaytambo was nice also. The lodge in the Amazon jungle was also very cool and nice. 6. Victor was great, Extremely knowledgeable about the jungle. We saw many cool animals and had a lot of interesting experiences. 7. We weren't allowed to hike up Wynapicchu because of Intrepid rules. So the worst of it, we feel was caused by Intrepid themselves. The hotel in Lima, the train and plane tickets, their attitude, their restrictions.
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  Intrepid Travel commented on this review

  Hi Joanne and Ray. We’re very disappointed to read of the numerous issues you encountered on this trip. Thank you for providing such detailed feedback so that we may better investigate events with our Sales teams and our Operations team in Peru. We’d... Show more
  Trip date: January 2022
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  Julia

  · January 2nd, 2019
  Smithie was an amazing guide. I personally did not like the time in the Amazon jungle. But the trek was an incredible and unforgettable experience.
  

  Intrepid Travel commented on this review

  Hi Julia, It is great to hear your leader Smithie was amazing.... Shame about the Amazon but I am really pleased to hear that the trek was an incredible and unforgettable experience..... Wheres next?
  Trip date: December 2018
• MD

  Michelle

  · December 1st, 2018
  Exceptional tour. Our guides and porters made the trip. Best tour I have ever been on. If you travel with anyone other than Intrepid you'll be getting a very ordinary second best. All staff at intrepid are extremely knowledgeable and can't do enough to help you 24/7.
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  Trip date: November 2018
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  Grace

  · December 1st, 2018
  Everything was great except for no hot shower in Amazon. Otherwise 10/10.
  Trip date: November 2018
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  Julie

  · October 27th, 2018
  Absolutely loved this tour.We missed out on doing the Inca trail to Machu Pichu,(Our own fault) but did the Quarry trail instead. While we were initially disappointed about this, I think it may have been a blessing in disguise. We loved the Quarry trail, the scenery is breathtaking and it is far less crowded than the classic Inca trail. We only saw 3 other people, apart from those in our our group for the 3 days. Our guides on the Quarry trail were Marcia and Mel. They were just fantastic, made the trek unforgettable. All our other guides on our trip were great but a special mention must go to Patricia. She is without a doubt the most organized, generous and caring woman. Nothing was ever too much trouble for her. She treated us like family. Intrepid I hope you realize what a treasure you have with this woman. The accommodation was perfectly acceptable(especially in Ollyantambo)and centrally located. Food was great, we loved all the food in Peru and south America in general. Thanks for a fantastic and unforgettable tour Intrepid. I would do another trip with you again in a heart beat
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  Trip date: September 2018