Scotland and Ireland with London

Customer Reviews

• CS

  Caroline

  · July 10th, 2024
  Off to a bad start as I was supposed to be picked up at Waverly Train Station in Edinburgh on Friday June 14th. It never happened and after several phone calls I had to find a taxi in the pouring rain to take me to the hotel. I missed all the tours that day and therefore the following day, as it was a free day had to take a train from the hotel back into Edinburgh to see the attractions that I had missed under my own steam and money. Other complaints I had was that as this was an "international tour" and I was the only person at the beginning of the tour whose first language was English, it was a very lonely experience. Not that the people were unpleasant, just that it was difficult to experience any friendships. I have done many bus tours in many countries, some arranged through Tour Radar but as I was gtraveling
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  Europamundo commented on this review

  Dear Caroline, We hope this message finds you well. Thank you for sharing your recent travel experience with us. We regret that you encountered certain inconveniences at the beginning of the tour, affecting your overall satisfaction with the journey.... Show more
  Trip date: June 2024
• LH

  Lisa

  · May 25th, 2024
  There should be a disclaimer that this is a company out of Spain and that your main clientele are Spanish-speaking. I did not like the tour guide going back and forth explaining things in Spanish and English. It takes longer to explain things in Spanish. We found the Spanish-speaking clientele rude to English speakers. Additionally, we felt that the services were curtailed to them as well. They seemed to get better hotels, they didn’t have to transfer tour guides as much or swap buses. The locations you went to are great but more time is needed at most of the stops. I did not care for dinner at the hotels. Make more time for us to eat at the stops. Most of your tour guides were great! Jose and Debra were awesome tour guides!
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  Europamundo commented on this review

  Dear Lisa, Thank you for sharing your opinion with us. We are delighted to hear that you found Jose and Debra helpful and attentive to your needs. We have shared your comments with them, and they extend their gratitude for your kind words. At... Show more
  Trip date: April 2024
• LS

  Lauri

  · May 29th, 2023
  Loved the chosen sites, met great people, had clean hotels and good free breakfasts! Communication during the tour between the tour and travelers, especially in relation to leaving/arriving details and posting places within the hotels caused problems multiple times. We lost time that could have been spent at our destinations. Knowing beforehand that our tour guides would not be native English speakers would have been verfy helpful to those of us who struggle with understanding unfamiliar accents. Having written daily details would have solved that problem.
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  Europamundo commented on this review

  Hi. We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Your feedback is valued. Europamundo team
  Trip date: May 2023
• HL

  Hui-Ming

  · October 17th, 2022
  The only thing we suggest to improve is to separate English and Spanish speakers to different groups or the tour guide can speak more English for English speakers.
  

  Europamundo commented on this review

  Hi, Thanks for your feedback. We´ve noted your comment and passed it to our operations team to review for future itineraries.
  Trip date: September 2022