Malta Tour Companies

Wonderful trip. Our guide Chantal was very knowledgeable, friendly and caring.

What an amazing experience. Chantelle was a fabulous guide, who looked after us extremely well. She went beyond the normal and gave great consideration to ensuring we thoroughly enjoyed Malta. Her knowledge was exceptional. Thank you so much Chantelle. ❤️❤️

Guide was very immature and rude, sat at the best table

We customized this tour, doing a 6-day tour from Palermo to Catania and then a week in Malta, combining two tours in a private way. Both the Sicily tour and the week in Malta were wonderful. The tour guide in Sicily who took us around Palermo and to Monreal was very knowledgeable, especially in the Cathedral.The guide who took us through the Greek temples was also super interesting and personable. The driver, Francesco, who took us to the Roman house spoke very good English and took time to point out a lot of things we would have missed otherwise. All of the hotels in Sicily were nice but the one in Agrigento was really special.I am glad we skipped the wine tasting the day of Mt. Etna and Taormina because we wouldn't have been able to see much of Taomina otherwise. Sicily is so big you can't see everything in a week but I think your tour does a great job of hitting the highlights. It was great. The tour in Malta was even better. Malta is a fascinating place but what made it really great was having Charmaine as our tour guide. She did a really exceptional job of explaining and showing her country to us. She is knowledgeable, enthusiastic and fun to be with. She really took care of us. I wish she could be my guide on every trip I take. I really like staying in Sliema for two nights and then two nights in Valletta to get two different perspectives of the city. The hotel in Gozo was delightful. I am telling everyone I know to go to Malta and get Charmaine as their tour guide

Our 8-day Private Tour of Malta and Gozo was excellent! Our guides and drivers were experienced and took very good care of us. With as popular as this destination is, it was so nice not to have to wait in lines or worry about parking. Everything was taken care of for us and we could enjoy the trip. The hotels were also lovely and the food as well. We saw so much of the country and loved it all! Thank you so very much.

This was my first I sight your. The guide and driver were excellent. I would have liked more notice about the optional tours, and l found the arrangements for the beginning of the tour, the end of the tour and the collection from airports more defined.

We did this trip in October 2017 and overall found a lot of things lacking. Having done 9 Insight/Trafalgar tours this was just poor. Previous to this I would wholeheartedly recommend the group. After this I would say anything but, The optional meals in the pass all enjoyable, these not so much. Three optional meals and all were pork with some downright poor wines being served.(In Italy no less) There was a baggage issue on air transfer from Catania to Malta where told 80 Euros for extra bag only to become 250 Euros because of the way the tickets were purchased. Filed a report with my travel agent who forwarded the complaint to Insight, she has yet to hear a reply 10 months later, I sent email directly and received a phone call from insight within 5 hours saying they were busy and short staffed. Four months later no further action means this company does not care for the customer and takes the money and run. Accidents and mistakes do happen and conversations can address these, but no conversation and avoidance is just plain BAD customer service.

Until Covid clears, I would steer clear of Backroads. We were partially through their June 2020 Costa Rica tour when a guest tested Covid positive. She and her husband were isolated. The rest of the group were offered wimpy masks. Nobody was offered Covid testing daily and masks were not required of the guests or staff. The guides kept repeating "not in the CDC guidelines." Our group of six decided that the Backroads response was inadequate so returned home mid-excursion. The hotel and food was excellent, but the provided bikes were inadequate. The front derailleurs were poorly adjusted, and most of the riders had the chains come off during the first ride. Hikes or bike rides were conducted in downpours. Disappointed for charging such a premium price.

There was an indiscretion of times for one of my tours and so I missed it completely. I tried to contact the number I was given for the person looking after me but received no reply. I then received an email and 2 x separate calls all from different people later that day/the next day to find out why I didn’t attend, but 2/3 of them gave no apologies for the mix up and there was nothing offered to compensate this. I later needed to contact my guide looking after me to confirm my airport pickup time as there was nothing in writing about this and again received no reply. The time difference meant the main office overseas was closed and so I couldn’t get through to anyone. A driver arrived but the lack of communication after attempting to make contact multiple times was disappointing. The tours themselves were interesting but much more directed at people much older than I was so I felt out of place and it wasn’t as enjoyable of an experience as I had hoped. I payed a fair bit of money for this package and my hostel was one of the cheapest in the area - a real budget hostel and in the middle of a heatwave had no air conditioning and was a 20 minute walk up a hill from our daily drop offs. For the amount of money I paid I would have expected a bit more from the accommodation. That said, the hostel I was in was incredibly homely and welcoming and as someone who enjoys making new friends in hostels this suited me perfectly. If it weren’t for the people there (both travellers and staff) I would have requested to move because the heat was almost unbearable (43°C). Overall my trip was okay - the daily guides were informative and the hostel staff friendly. However I don’t feel as though I got any value for money for my package and was disappointed with the communication overall.