Yucatan Tour Companies

Thais tour was great

It was amazing! a really good combination of culture, nature and leisure. I really enjoyed every moment of it. Our group was a mix of different people from different countries and backgrounds, but we came along really well and it feels like a family! Also, our group leader, Ceci, is the most passionate, cheerful and energetic group leader that i've ever met! I'm glad that i booked this tour !

Viva Mexico was amazing!! Ceci was the best leader, so much passion, knowledge, and energy!! Felt like I was travelling with a best friend!! Each day was amazing, all the activities were incredible with so many highlights!! Even the driving was great with such incredible views and scenery JP our local guide was also an amazing addition to the tour, he was so warm and friendly and knowledgeable… An incredible unique experience overall, truly loved it! Will definitely be coming back!!

Great. Exceeded our expectations Selected experiences were all highlights. Hotels fine - some minor niggles but no worries. Big rave for Alejandro - our guide. Just made the trip so alive and interesting.

Everything worked out perfectly! I can only recommend it to others!

The tour was perfect! Very blessed to have Saul and Luis as our guides. They were very professional, knowledgeable, respectful. We felt very safe and they were so passionate of the culture and heritage, I am deeply touched. Thank you for presenting this beautiful heritage. So glad to have meet you both. The hotels chosen are all clean and in good location. We have no issues. Again thanks to Saul and Luis, locals treated us very kindly. The tour is also very packed so we covered a lot in just 3 days. So thankful for our guides who drove hours to bring us safely to sites. There were only 2 couples and we had a lot of space and comfort in the van. Great drivers too, usually I get car sick but not with them. I will recommend this tour.

The accomodations were great, the first tour guide was awesome. However, the second tour guide to Chichen Itza LOST me during the tour and I was traumatized in a sea of 4,000+ people...Stay close to the guide!

We enjoyed the trip overall, but I was very much NOT impressed with the organization or support from the Tourradar and/or local overseeing agency. When I booked, the price was listed on a daily basis and was the same regardless of booking date, but after I had made the online booking, I was contacted via the site messaging system and informed that I would have to pay a surcharge per room for the hotel accommodations because it was "high season" -- it's not as if that wasn't a known phenomenon prior to booking, so if the fee is mandatory and the price is listed separately by date, why wasn't it included up front? I ended up paying the fee, but I find it dishonest not to just show the correct pricing prior to booking when such fees are not really optional. Our flights were delayed (as so many are these days!) on the way to Mexico City, and we missed a connection in Houston but were rebooked for a later flight. There were only machines answering any of the provided contact numbers; one was only in Spanish, and the other provided English menu options but disconnected immediately after providing the list rather than letting me actually pick any of them! I e-mailed and still have not received a response, even after the trip is over and I'm back home. I wrote on the tourradar message exchange system and got an answer, but it was clear that nobody actually bothered to read what I wrote -- they sent me an updated voucher for pickup at the airport with the ORIGINAL flight details still on it rather than the new ones. Ultimately, they claimed to have texted me without a response (which I later discovered was NOT a text message, as I had instructed, but instead, a WhatsApp message which I could not receive and thus had NOT listed as a viable option for contacting me!) and then listed us as a "no show" for the pickup, leaving us to arrange our own taxi to the hotel. Since that was literally the only service they were supposed to provide on what was listed as the first day of the tour, we essentially got nothing at all out of them for the first day other than a hotel reservation. It is thus a little questionable to even call it a 6-day tour, given that there are no actual activities scheduled for that first day and they failed to provide even an airport transfer! To add insult to injury, I had to pay for the taxi ride out of my own pocket in lieu of the transfer that was supposed to have been included. The tours on Days 2 and 3 in Mexico City and Teotihuacan were reasonably good, although the itinerary specifically mentioned getting to see the Quezlcoatl temple at Teotihuacan, but in fact, we saw only the pyramids of the sun and moon without so much as a mention of Queztlcoatl before we left the site, so that is somewhat misrepresented. This may have been because it took a long time for the guide to give the information in both English and Spanish -- he seemed to take a LOT longer with the Spanish speeches than the English version, so that may have put us short on time, but it's no excuse to short us on content that was specifically mentioned in the brochure. Day 4 was largely a travel day, so like the first day, there wasn't much included aside from some misinformation. The instructions specifically said we needed to arrive in Merida by 1 PM, prompting us to take an early flight out of Mexico City. This, in turn, meant we had to skip potential entertainment the night before in order to wake up early enough for our flight. When we arrived at the hotel in Merida, around 11:45, we were told that we wouldn't even be allowed to check in until 3PM! They held our luggage for us, but we were still left with nothing to do and no place to rest for about 3 hours when we could much more pleasantly taken a later flight and only arrived at the hotel by around 3 PM instead, had we been given accurate instructions. The one tour schedule for Day 4 was a city sightseeing tour scheduled for 4PM, so we checked in and then walked the 15 to 20 minutes to the park where we were to meet the tour (it doesn't pick up at the hotel!) only to talk to the tour operator there and find out that we had been rescheduled to 6PM, although nobody had actually bothered to inform us about that change. This was a bad move all around -- we had expected to be FINISHED by 6PM and then take an open-top bus tour at 6:30 PM, which we planned to arrange on our own. Instead, we rushed to the park for this tour, missing any possibly opportunity for other activities, only to find that we needed to kill another 2 hours. The lady with whom we spoke felt bad about it and gave us a sort of impromptu walking tour of the central plaza area, even though it wasn't her fault. By the time we finally started the included bus tour, it was already dark, and half the sights were architectural in nature and couldn't even been seen, as they were not lighted! All in all, this day was largely a frustrating waste of our precious time due to misinformation and disorganization from the provider's side. The only enjoyable parts of the day were the things we organized on our own to fill the voids that shouldn't have existed in the first place if the arrival and tour had been properly organized. The Merida tours on Days 5 and 6 were magnificent and were really the only saving grace of the package. It should be noted that while the booking interface lists the "number of seats remaining", implying that this is a cohesive tour group of some kind that will travel and tour together for the entire six days, it is, in fact, nothing but a series of independently booked day or half-day tours; there is no "tour group" and more importantly, no single "tour guide" to serve as a point of contact for us when something goes wrong, only the local tour guides who aren't even privy to the overall itinerary. Overall, there was no way to contact the tour booking agency / overall operator directly in any kind of a timely manner (they had no working English phone numbers and did not respond to e-mails) if there was any kind of real-time change or emergency, so the support was sorely lacking there in an age where air travel is almost always delayed or disrupted in some way. There was no tour group or overall guide travelling with us to look after anything at all, so we were largely left to our own devices with a lot of disjoined independent bookings for day trips and hotels that we could just as easily have booked on our own, likely for a lower price. The attractions themselves (Uxmal, Chichen-Itza, Teotihuacan, etc.) were good, but that was not due to any particular effort of the tour operator; the organization of the tour package overall was entirely lacking.

Tulum ruins by the Caribbean sea , Chichen Itza ruins, Rio Lagartos beach lunch and boat trip. Swimming in a Cenote. Self organised snorkelling in Tulum with tortoise and rays

Tequla tasting with the Racoons.

Alleinreisend wollte ich Mexiko genau so erleben! Mexiko Stadt mit über 20 Mio. Einwohnern und dann durch mehrere Bundesstaaten bis Cancun. Viele Kultstätten besucht, Stadtführungen, Halt am Golf von Mexiko und der Pazifikküste und dabei viele Erfahrungen zur Lebensweise, Religion, Ernährung ... erfahren. Die Hotels ausnahmslos sehr gut. Herrlicher Ausklang in einem Hotel direkt am Meer. Busfahrer und Reiseleiterin verdienen das Prädikat "außergewöhnlich professionell". Wer an die gut deutsch sprechende Reiseleiterin Magdalena Gonzales gerät, wird meine Behauptung bestätigen. Egal wo man sie in Mexiko mit dem Fallschirm absetzt ;-) sie könnte sofort und exakt erklären. Dank auch an die Organisatoren für diese unvergesslichen Impressionen.