Choose Balkans

Hi Oliver, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our guides Markel and Brikena. We truly appreciate your kind words about the service and are so glad you enjoyed the tour, the bazaar, and Raki! Your recommendation means a lot to us, and we hope to welcome you back on another adventure in the future. We hope to see you again for another unforgettable tour!

Thanks so much for sharing your experience, Marc! We're so happy you had a blast on the food-walking tour. It's great to hear that our guides Markel and Brikena were able to share their knowledge with you while you enjoyed the local treats. We hope to welcome you on another adventure soon!

Dear Peter, Thank you so much for your kind words! We're thrilled to hear that you had an enjoyable tour. It’s great to know that our guide Bilbil made such a positive impact with his knowledge and dedication to making your experience memorable. We hope to welcome you on another adventure soon! Best Regards, Choose Balkans Team

Thank you Srilakshmi so much for your wonderful feedback! We are thrilled to hear that you had such a fantastic experience. It’s great to know that Eraldo’s friendly and skilled driving made your journey even more enjoyable. Your kind words mean a lot to us, and we’re so happy you had an amazing trip. Warm regards, Choose Balkans Team

Hello Srilakshmi, Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with our guide, Toni, and that you and your daughter enjoyed the trip. We truly appreciate your recommendation and kind words about our team. We hope to welcome you again for more unforgettable experiences. Best Regards, Choose Balkans Team

Thank you so much for your wonderful review! We're thrilled to hear that your trip to Albania exceeded your expectations. We’re happy to hear that Toni made such a positive impact on your experience with his knowledge and attentiveness. We hope to welcome you on another journey soon!

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the tour and that our guide made your experience special. Your recommendation means a lot to us. We hope to welcome you on another adventure with Choose Balkans soon!

Dear Michele, Thank you for sharing your review on the this Balkans Tour! We’re so glad to hear that you had a comprehensive and enriching experience, particularly with your exploration of Albania and the surrounding countries. It’s wonderful to know that the journey met your expectations. We hope you’ll join us again for another adventure in the future! Best regards, Choose Balkans Team

Dear Yolanda, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience on the tour and that you enjoyed discovering the history and culture of the countries. It’s great to know that Eraldo was able to provide insightful answers and make your journey even more enjoyable. We truly appreciate your kind words and we hope to welcome you back for another adventure in the future! Best regards, Choose Balkans Team

Dear Paula and Robert, thank you for sharing your feedback. We’re glad you enjoyed the beauty of the Balkans and the warmth of its people. Your insights are greatly appreciated and help us improve. Starting in Belgrade: Belgrade is a key starting point due to its central location and strong flight connections. While the walking tour is intended as a brief introduction, we understand you had hoped for more time and will review how we communicate this to future guests. Hotels & Breakfasts: We aim to partner with trusted 3-star properties, but we understand some hotels didn’t meet expectations. Your comments on breakfast variety and the Sarajevo hotel are noted, and please rest assured we’ll work with our partners to improve these areas and reassess collaboration. Guidance & Support: We’re thrilled that Ilir’s guidance made such a positive impression on your trip. He is indeed one of our best guides, and it’s wonderful to hear he was such a great match for you. Your feedback about Mario is also incredibly valuable. While we’re pleased to know you found him personable and knowledgeable, we understand that beyond expertise, a guide’s approach must also align with guests’ personalities and expectations. This is why we strive to carefully match customer profiles with the right guides to adapt to individual needs. Your insights into the different guiding styles are especially helpful and will enable us to refine our strategies to ensure every guest feels supported and receives personalized recommendations throughout their journey. We understand this was your first guided tour, and it’s natural not to know what to expect. Please know that we always welcome feedback during the tour itself so we can address any concerns in real time. Itinerary Adjustments: We regret your disappointment in missing Meteora. When you requested to reduce travel time, we provided options, and the decision to skip it was made at that point. As bookings were pre-paid, refunds were not possible, but we’ll review how we can better support mid-tour changes in the future. Thank you again for your thoughtful feedback. We’re grateful for your perspective and hope to welcome you back in the future for a more seamless experience. Warm regards, The Choose Balkans Team