- Number of tours
- 69
- Age Range
- 1-99
- Number of reviews
- 130
- Response rate
- 100%
- Response time
- within 1 day
Destination Services Thailand Reviews (132)
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PHI
Written on November 3rd, 2024The places of the first 4 days were good. The 5th and 6th day was not. Only the Queen Sirikit Botanical Garden in Mae Rim was correct. The tour guide replaced t…Read moreDestination Services Thailand commented on this review
Dear Customer, Firstly please accept our sincere apology for any inconveniences caused. We have investigated for the tour on Day5 and have fould that there was a decision together for changing the tour to visit "San Kamphaeng Handicraft Village " without disagreement. Regarding the program for Day6, we had only departure transfer to the airport. However, our guest can enjoy the leisure time in Chiangmai until the pickup time. Finally, we really sorry for this happen that you experienced. We really realize, will be more careful and will keep your feedback to develop our service in the future. Customer Service Team, Destination Services- KN
Karl
Written on October 26th, 2024Was a nice trip, despite high water before, they picked out a nice rest for us, the two guides were really great and super friendlyDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - RM
Raquel
Written on October 24th, 2024-I booked a group tour for six days in Northern Thailand, but I ended up being alone. That's not what I payed for. I found out when we started. Noone told me b…Read moreDestination Services Thailand commented on this reviewThank you for taking your time to write and apologize for the delay in acknowledging your feedback. The activity has been guaranteed to operate even if there are no other people to join with, on the period you have booked unfortunately, no other person has booked this period, thus the reason why you have been started the tour without other. and we are sorry to hear about your unpleasant experience with the tour guide. We will keep your feedback and look into it for improvement. Customer Service Team, Destination Services - MF
Melanie
Written on September 27th, 2024Very good organization. Questions about the booking were answered quickly and competently. The tour guide was super nice, competent and really explained a lot…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - MM
Maria Sergia
Written on August 20th, 2024We enjoyed the trip, it was amazing!Destination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again to our destination. Customer Service Team, Destination Services. Adriana
Written on August 12th, 2024Our tour guide was excellent! We got private transportation, hoteles were great! Loved it!Destination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services- P
Anonymous
Written on July 28th, 2024Everything was perfect, organization, cooperation with the other participants. Good preparation, good excursion destinations, competent scouts and staff on sit…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - EB
Edward
Written on July 17th, 2024A couple of the hotels were quite unpleasant to stay in. The water from the sink at Phitsanulok was yellow. I felt unclean taking a shower in it. Wienglakor Hot…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you very much for your feedback.We noted this happen and we are really apologize with this issue that you experienced. We will report this issue to the hotel and our concern team to avoid the same issue for the future booking. We wish to welcome you in Thailand again. Your Kindest Regards, Destination Services - TN
Tiep
Written on July 15th, 2024This tour was short and sweet, but I got to see everything that I wanted like some of the major temples, the floating market, and the death railway. It also gav…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services - IM
Ingolde
Written on July 13th, 2024Es war eine sehr informative, interessante Rundreiese. Die Hotels super, besonders das Laluna in Chiang Rei. Mein Guide , Ooy, hat im perfektem Deutsch informie…Read moreDestination Services Thailand commented on this reviewDear Customer, Thank you so much for your feedback. We hope to welcome you again in our destinations. Customer Service Team, Destination Services
Destination Services Thailand Tours
Experience Thailand 6 Days, Small Group Tour (English Only)
Experience Thailand 9 Days - Bangkok to the North, Small Group Tour (English Only)
Bangkok and Ancient Capitals, Small Group Tour
Trails and Gems of Siam, Small Group Tour
Bangkok and Golden Triangle, Small Group Tour
Treasures of Thailand 4 Days, Small Group Tour (English Only)
Chiang Mai to Chiang Rai, Small Group Tour
Thailand Grand Tour, Small Group Tour (English Only)
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Health and Safety Guidelines
Activity and transport safety guidelines:
- Covid-19 risk assessment of routes, visit of sights, possible crowds, number of people in the group, reduced services.
- Guest safety briefing.
- Employee illness management policy.
- Covid-19 reporting and emergency procedure.
- Compliance with all local regulations mandated by local public health authorities.
- Social distancing measures.
- Increased hygiene measures.
- Personal protective equipment.
Accommodation safety guidelines:
- Increased cleaning and disinfection regime
- Social distancing in all public places
- Reduced maximum capacity
- Training for all staff in anti-viral/infection control measures
Do not hesitate to get in touch with us to have more details on all the safety measures taken on tours
Destination Services Thailand Guides
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