HanaTour ITC

Hello Lorna, thank your for your wonderful feedback! We're very glad that you enjoyed your 4th time in Korea with us! Although we couldn't meet your expectation perfectly, we are always striving to get better and better so that next time you can choose us again. : ) Thank you agian and look forward to seeing you in the near future! -Chae from Hanatour ITC team

Hello Toby, thank you so much for sharing your experience with us! We’re glad to hear that Jay made your tour of South Korea so enjoyable. :) —he truly is an asset to our team. It’s wonderful to know that the itinerary, bus comfort, and delicious meals made the trip comfortable for both you and your wife. We're especially glad to hear that you both enjoyed the variety of sites and the culinary experiences! Noted on the suggestion to market it more as a "foodies tour"—that feedback helps us fine-tune the experience to better suit future guests. If there’s anything specific we could adjust in the itinerary to better accommodate unique needs, please feel free to reach out, as we always aim to make our tours inclusive and enjoyable for everyone. Thank you once again for choosing Hana Tour. We hope to see you on another adventure soon! -Hanatour ITC team

Hello Albert, we are very glad that we've met your expectations! Also, we will tell our tour guide Jay that our passenger has been satisfied with his tour. :) Thank you again for your recommendation and we hope to see you again in another adventure soon! -Chae from Hanatour ITC

Good day James, thank you for your detailed and thoughtful feedback. We’re glad to hear that our team’s efforts in hospitality and safety met your expectations. We also appreciate your valuable insights on areas for improvement. Your suggestions about seating arrangements, more variety in meal options, and pacing for walking tours are well noted. We strive to make each experience unique and well-rounded, so your feedback on activities and timing at certain sites is incredibly helpful as we plan future itineraries. Thank you again for your kind recommendation! We look forward to welcoming you on another journey and offering an even more refined tour experience in the future. Warm regards, HanaTour ITC team

Good day Juan, thank you for your feedback! It's wonderful to hear that you had a great experience on our tour. We look forward to welcoming you on another adventure soon! Best regards, HanaTour ITC team

Thank you so much for sharing your experience Wilmer! We’re glad to hear that you enjoyed our tour. It’s wonderful to know that the quality of hotels and meals met your expectations and that Mark made the experience even more memorable. We’ll be sure to pass on your kind words to him! We truly appreciate your recommendation. Looking forward to welcoming you on another journey soon! Warm regards, HanaTour ITC team

Hi Juerg Nussbaumer, Thank you for your valuable feedback. We're glad to hear you had a pleasant journey and that Mark provided excellent guidance throughout the tour. We appreciate your suggestions regarding the itinerary and understand your concerns about the timing and certain program points. We'll take this into consideration to improve future tours, especially in providing more free time to enjoy destinations like Busan. Thank you once again for your review, and we hope to welcome you back on another journey soon!

Hi Roger Ruby, Thank you for sharing your feedback! We're delighted to hear that you had a superb experience discovering South Korea. We understand that the abundance of food can sometimes be a bit overwhelming, and we appreciate your honesty. We’ll keep this in mind to strike the right balance in the future. We hope to have the pleasure of welcoming you on another trip soon! Hanatour ITC Team

Hi Doroteya, Thank you so much for your wonderful feedback about your recent tour! We are thrilled to hear that Mr. Mark Tak was able to provide you with exceptional service and ensure that your experience was both informative and enjoyable. It’s great to know that you appreciated his efforts to keep everyone on schedule and to cater to your dietary needs. We also appreciate your kind words about Mr. Geum. Our drivers work hard to ensure a smooth journey, and we’re glad to hear that he met your expectations. We take your comments about the time in Busan and the SPA seriously. Your suggestions will help us enhance our itinerary for future guests. We hope to welcome you back on another adventure soon! Hanatour ITC Team

Hello Lei, Thank you for your feedback! We’re glad to hear that Mark and Mr. Kim provided excellent service and that you enjoyed the delicious food, especially the meal at Gyeongbokgung. We appreciate your thoughts on the tour pacing and the visits to certain attractions. Your suggestions for more free time and shorter tour days in Busan will help us improve future itineraries. Thank you again for sharing your experience. We hope to welcome you back on another adventure soon! Hanatour ITC Team