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GrayLine UAE and Oman

GrayLine UAE and Oman

Headquarters in Dubai, United Arab Emirates

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Number of tours
36
Age Range
1-99
Number of reviews
63
Rating
4.5/5
Response rate
100%
Response time
within 1 day

GrayLine UAE and Oman Reviews (63)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4.5/5
Value for money
N/A
Guide
4.5/5
  • EC
    Written on October 24th, 2024
    Overall a well organized, communicated, and executed tour.
  • JR
    Written on June 19th, 2024
    This was a great experience that I would certainly recommend to anyone (I did have a few issues, though, more on that below). The main tour guide, Naveed, did …
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  • The UAE Complete - Escorted Tour in 4* Hotels – Full Board Plan reviewer 3
    Written on June 11th, 2024
    The was well organized and the tour director was excellent, the drivers were very professional. Food was great. Hotels were excellent. The only problem for the …
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    GrayLine UAE and Oman commented on this review
    Hi Jean, Thank you for your feedback! We're delighted to hear that you enjoyed the organization of the tour, the professionalism of our drivers, the excellent food, and the high-quality hotels. We apologize for the discomfort you experienced during the cruise in Oman due to the heat and border restrictions. Your comments are valuable to us, and we will consider them carefully when planning future packages. Thank you for sharing your thoughts and for traveling with us. Regards, GrayLine UAE & OMAN
  • CC
    Written on May 14th, 2024
    The itinerary was a little packed especially during the day at Ahu Dhabi. Instead of visiting several places for photo stops only, it is better to have fewer bu…
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    GrayLine UAE and Oman commented on this review
    Hi Caroline, Thank you for sharing your thoughts with us! We're glad you enjoyed the itinerary overall, but we appreciate your feedback regarding the day in Abu Dhabi. We understand that fewer, more in-depth stops can provide a richer experience, and we'll take this into consideration for future itineraries. Your input helps us improve and provide the best possible experience for our travelers. Thank you for traveling with us! Regards, Grayline UAE & OMAN
  • CW
    Written on May 9th, 2024
    Overall all the trip is excellent.
    GrayLine UAE and Oman commented on this review
    Hi Chi, Thank you so much for your feedback! We are thrilled to hear that you found the trip excellent overall. It was our pleasure to have you with us, and we look forward to welcoming you on another adventure soon. Safe travels until then! Regards GrayLine UAE & OMAN
  • RU
    Written on May 9th, 2024
    Tourradar is such an incredible company to use when booking a trip that's already been pre-planned for you. The site is easy to navigate, explains the details, …
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    GrayLine UAE and Oman commented on this review
    Hi Roksana, Thank you for the wonderful feedback! We're thrilled you had a great experience booking with us and enjoyed your trip to Dubai. We look forward to helping you plan more unforgettable adventures in the future! Regards, GrayLine UAE & OMAN
  • TD
    Written on May 6th, 2024
    I really don’t know what to say. First, I understand that my flight was delayed, did not get pickup at the airport, had to pay for taxi to hotel. Got address to…
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    GrayLine UAE and Oman commented on this review
    Hi Tony, Hi Tony, Thank you for bringing these concerns to our attention. We sincerely apologize for the challenges you faced during your trip. Your experience does not meet the high standards we strive for, and we regret any inconvenience caused by the delays. We understand your frustration and will address these issues promptly to improve our services. Please accept our apologies once again, and thank you for sharing your feedback with us. Regards, GrayLine UAE & OMAN
  • AL
    Written on May 1st, 2024
    The itinerary was excellent.The local guides were very good and answered to all our questions. Hotels and food vere good and the staff were polite and made u…
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    GrayLine UAE and Oman commented on this review
    Hi Alexandru, Thank you for your positive feedback! We're delighted to hear that you enjoyed the excellent itinerary and found the local guides knowledgeable and responsive. It's wonderful to know that the hotels, food, and staff contributed to making you feel at home during your trip. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to welcoming you back for another memorable experience! Safe travels! Regards, GrayLine UAE & OMAN
  • CF
    Written on March 30th, 2024
    Es wurden nicht alle aufgeführten Sehenswuerdigkeiten gezeigt. Haeifige Verspsetungen bis zu 45 Minuten bei Abfahrten, oft durch Teilnehmer verursacht 100 Proze…
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    GrayLine UAE and Oman commented on this review
    Lieber Christ, Wir bedauern die verpassten Sehenswürdigkeiten, Verzögerungen bei der Abreise, Zuschläge und Bedenken hinsichtlich der Hotelqualität. Ihr Feedback wird zur Kenntnis genommen und wir werden uns bemühen, diese Probleme zu beheben, um den Service zu verbessern. Regards, GrayLine UAE & OMAN
  • NZ
    Written on March 7th, 2024
    Every thing went very well. But our guide Mahmoud was the best guide. Five stars. I will recommend tour radar to my friends.
    GrayLine UAE and Oman commented on this review
    Hi Najoua, Thank you for your positive feedback! We're delighted to hear that everything went well during your tour and that Mahmoud provided excellent service. We appreciate your recommendation to your friends and look forward to welcoming them on board. Regards, GrayLine UAE & Oman

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About GrayLine UAE and Oman

With Grayline UAE & OMAN, all you have to do is to decide where you, your family, employees, or business partners want to go for a trip, either it is leisure or MICE travel (Meeting, Incentives, conference, events) within Emirates, Oman, Lebanon, Angola or any international destination, we’ll take care of every other tedious detail. We have a number of unique services to put you completely at ease. Our international network will ensure that no matter where you are in the world, you will always get the best services. Grayline has had a long list of satisfied clients for decades in most of the European and international tourism markets. Our references are available, and our aim is to add every client to our long list of satisfied customers. Every client is important for us, from small clients to the largest organizations. We only believe in service and personalized services, and we train our personnel in that direction.

Highlights

7 decades of industry experience.
Bespoke Tours in UAE and Oman offering true value for money.
Customization and Tailor Made Holidays possible to meet the travelers requirements.
Hand picked accommodation choices.
24/7 assistance during the tours.

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+1 844 311 8331

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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!

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