- Number of tours
- 12
- Age Range
- 12-99
- Number of reviews
- 60
- Response rate
- 80%
- Response time
- within 1 day
No Roads Expeditions Reviews (57)
Write a review- DW
David
Written on October 9th, 2024Fantastic guide, itinerary, accommodations. Guide accommodated all, from the uber-trekker who wanted and was capable to do more, to the person who needed to ta…Read moreNo Roads Expeditions commented on this reviewDear David, Thank you for taking the time to share your feedback! I'm grateful to hear you enjoyed traveling with us, relished the chosen accommodation, and felt well looked after by our guide! Especially with the challenging weather on your trip, it is great to know that you felt accommodated and safe! We hope to welcome you on one of our other trips in the future. Safe Travels! Best wishes, Irene No Roads Expeditions - MT
Melissa
Written on September 23rd, 2024The Tour company, No Roads, out of Australia, made the trip more complicated than necessary, and at times, disappointing. There were 10 of us and the group …Read moreNo Roads Expeditions commented on this reviewHi Melissa, Thank you for taking the time to write this feedback. I'm very sorry that our tour and the on-ground arrangements did not meet your expectations but I'm grateful to hear that you felt well looked after and safe with our guide and enjoyed the company of your fellow travellers. Allow me to express my apologies again in regard to the night when a double room was arranged instead of the required twin room. This was clearly an operational error for which I take full responsibility and I'm very sorry for the confusion and frustration this might have caused. I'm glad, however, that the hotel was able to solve the situation immediately. Thank you for pointing out that the ensuite arrangements were not met one day. Our aim is to provide ensuite bathrooms for every room and I'm sorry to hear this has not been met in this case. At times due to capacity and besides the fact, that we are booking accommodation along the trail months in advance, our requests sometimes can not be met because these are all boutique-style accommodations. Certainly, this should have been communicated to us the operator beforehand and I will follow up with the hotel accordingly. Melissa, I'm sorry that you don't agree with our philosophy of reducing the impact on the environment. I hear your argument about our guests flying thousands of miles to participate in our trip, something we do not have a direct influence on. We do however reduce your carbon imprint caused by this through our carbon offset program we have in place for each trip. Sadly, at this point in time, that is the only tool available to us that has a small impact on the air travel footprint of our guests. However, as I mentioned earlier, along the Tour Du Mont Blanc, glaciers are threatened and roads are being closed in fear of a potential collapse of overhanging glaciers, like in Val Ferret. Here we are trying to reduce any avoidable footprints where we can. This is why we use public buses where in place, and arrange private transport where they are not. As mentioned earlier I shared your feedback in regard to the bus situation with the Tourism Board and the bus company in Courmayuer. They regret the impact of their decision to reduce buses in September without any in advance provided information and are taking our feedback into account for next year. I regret that it is too late to change the outcome of your tour. If I had known beforehand I would have made the necessary arrangements to deal with the situation but unfortunately, we were as surprised as you were by the number of people and the reduced number of provided tourist buses on your trip. Certainly, the safety of our guests is one of our first obligations and we will take necessary steps if the situation in September 2025 has not improved. Unfortunately, we don't have an impact on the weather and I understand that good or bad weather partially makes the trip. In our FAQ section, we share information about weather patterns during the TMB season which states that in September weather can be unstable and hikers might encounter patches of snow along the trail. To prepare for this situation and ensure the safety of our guests and guides, unlike many other companies, we provide lightweight crampons to our guests. Melissa, I'm deeply sorry and disappointed that you did not enjoy traveling with us, however, I strongly reject the accusation of cutting corners to reduce operational costs. We believe that our trip, which we crafted intending to offer a conformable and interesting tour along this magnificent iconic trail and share our passion, is great value for money. I admit however, that our trip might not be for everyone and, certainly, we can not ask all of our guests to honour and agree with our decision and accept the consequences to reduce our impact on the environment. Melissa, I hope you find a more suitable trip next time. Safe Travels! Best regards, Irene No Roads Expeditions - DB
Dougall
Written on December 8th, 2023Want adventure? Imagine trekking in the shadows of the world’s highest mountains. Picture following winding, mystical paths down into rugged valleys then sway…Read moreNo Roads Expeditions commented on this reviewWow, thank you so much Dougall. This is so well written and encapsulates the journey. It was great to have you along. Thank you once again Dougall. Sophie
Written on December 6th, 2023The trip of a lifetime! As a family of four we don't always want the same sort of holiday - This trip provided the perfect balance of adventure and relaxation, …Read moreNo Roads Expeditions commented on this reviewThank you so much Sophie for these kind words. This is certainly up there as one of the best attainable hikes that will place people in an iconic area of the planet, Everest. Thanks again.Justin
Written on September 24th, 2023We had an amazing hike. We would book No Roads Expeditions again. Such a great company and our group was amazing. Communication was great as well!No Roads Expeditions commented on this reviewHi Justin thank you so much for the kind words and great photos so nice seeing other people's trips. We of course hope to see you again on another No Roads trip. Thanks again!- DC
Denise
Written on September 17th, 2023Excellent! Even better than I could have imagined! Incredible route, beautiful scenery, brilliant guide, lovely towns.No Roads Expeditions commented on this reviewThank you so much Denise for your kind words. We hope to see you again soon! Linda
Written on September 16th, 2023What a great Tour Mont Blanc Circuit trek through No Roads!!! Luca was an exceptional guide in every way! He is extremely knowledgeable about everything, very f…Read moreNo Roads Expeditions commented on this reviewThank you so much Linda for these kind words. Luca is a great guide and we will pass on your kind words to him. So lucky with the weather usually you get at least a day or so of cloudy days. Your images are fantastic, thank you for sharing these. We look forward to having you on another trip in the future. Thanks Linda.- AS
Anthony
Written on July 26th, 2023Beautiful boat - lovely gracious staff - nice food. Relaxing tour that had a mix of kayaking, snorkelling and sight seeing. One day was a bit windy so we hunker…Read moreNo Roads Expeditions commented on this reviewThank you so much for these kind words I will pass them on to our team in the Komodo islands. Thanks again, Anthony really appreciate you took the time to write these words. - VG
Anonymous
Written on July 18th, 2023Overall, we thoroughly enjoyed this trip. We stayed at small hotels, always having a private room and en suite bath. Issues along the way - matched with people…Read moreNo Roads Expeditions commented on this reviewThank you Vanessa for taking the time for this review. Your trip was certainly a difficult one to manage considering poor Marco's family issues, this would have had an impact on the trip. Thanks for the tip re training. We thought we stressed this to people but some people either don't read or don't take advice. Thanks again Vanessa - CS
Anonymous
Written on April 23rd, 2023It was an absolutely fantastic adventure from the kayaking to the komodo dragons, to snorkling with manta rays and seeing the beautiful islands. The boat was gr…Read moreNo Roads Expeditions commented on this reviewThank you so much Christina for these kind words. Our team really try to make sure everything is perfect for our guests. I will pass on these kind words. Thanks again. Pete Miller
No Roads Expeditions Videos
Philosophy
For many of us, we work hard all year to get away for 2 or 3 weeks. That annual adventure centres our lives, puts life back into perspective and allows us time for just ourselves. It is a vital part of our existence and a time that should not be wasted. That is why it is important to choose the right adventure company, a company that will fulfill your wishes in a conscientious way, so that you can return home rejuvenated, enriched by the experience knowing you have helped yourself and hopefully someone else along the way.
So are you the type of person that thinks about what they spend their money on. Not just from an economic perspective, we all need to do that. We mean, are you the type of person who thinks about where things come from, how they are made, how they impact the environment and how they impact the lives of those who create the product. If so, then we are like minded. Every decision we make, we mean every decision, is thought through on the basis of how it will impact you as our guest, how it will impact the environment and is it socially just. Every person and every aspect in the process of delivering an adventure to you must be positively affected by the transaction. If not, then we change how it is done. We are not perfect and we are always improving the way we do things based on feedback from guests and our local and international teams.
No Roads Expeditions is dedicated to achieving these goals for you. The following are some of the reasons why you should choose No Roads expeditions as your operator on your next adventure.
We Know What We are Talking About!
No Roads Expeditions only offers trips we have first hand experience with. We only offer expeditions that are run professionally by either our own local team or by a local operator that works with No Roads Expeditions to our standards. All these operations are run by registered companies, not fly by night businesses.
We Are The Operator
No Roads Expeditions in Papua New Guinea and Indonesia is the operator. We have direct input into how the trip is run. We have strict environmental, social, cultural and labour policies. For operations we don't not run ourselves, we ensure our local operator abides by these same standards by visiting them each year.
We Are A Licensed Travel Agent
No Roads Expeditions is a Licenced Travel Agent. This means your money is protected under Australian Consumer Law. We are a Member of ATAS and AFTA which regulate how Travel Agents operate in Australia. As a prudent traveler, you should not be giving money to anyone that is not covered by this Licence. Without a Travel Agent you are on your own.
We Are Fully Insured
This is a vitally important point. What happens if you are injured while on expedition? Insurance companies will not honour policies if you travel with an uninsured, unlicensed operator. Even if your operator uses a Travel Agent to make the booking, if the operator you are using is not insured, you are risking your health if you get injured.
No Roads Expeditions is fully insured to the sum of $10,000,000. Don't risk it to save a few hundred dollars!
We Have Unique Itineraries!
Many of the places we visit, no other operator works in the area. Sea Kayaking in the Komodos, sea kayaking in New Ireland PNG, traversing East Timor are but a few that make No Roads Expeditions unique. However, in places where there are other operators such as Gunung Rinjani in Indonesia, the Orangutans in Borneo, Everest in Nepal or Kilimanjaro in Tanzania, No Roads Expeditions prides itself on offering these trips in a unique and unusual way, so that you see another side to the adventure and that you succeed in completing it. For example on Kilimanjaro, we offer Crater Camps so that you will camp inside the crater of Kilimanjaro or on Rinjani, we offer different routes to the summit, or the Orangutans, we will take you to special places and do special activities such as helping with a reforestation program.
We Give Back!
We at No Roads Expeditions believe that travel is not a one way street. While we make a profit from our operations, much of that profit is given back to projects that we believe are worthwhile for the communities we work with. Some of these projects you can participate in directly such as the No Roads to Education program in PNG or by joining an Orangutan trip where part of your fee goes to orangutan adoptions. Behind the scenes, No Roads assists with the No Roads to Health program as well establishing schools in Flores at Weor village. Just as importantly, we pay all our staff above industry rates which directly affects their day to day lives.
We Have A Social, Cultural and Environmental Conscience!
It is vitally important that travel has a positive impact on the social, cultural and environmental aspects of the places we visit. We ensure that when you visit places with us, your presence will help those that live there, that their culture will be respected and that the environment at the very least will not be harmed.
Social Policy
We believe in fair pay for fair work. That is why our local teams are not only paid above market wages (usually these market wages are below standard), but are fed well and equipped well for your expedition. You will see the difference as our teams remain highly motivated and ready to serve you on expedition.
Cultural Policy
All societies have their own rules, borne out of generations of cultural development. We are not here to change these directly, but to witness them and appreciate them as another form of human existence. While on expedition, we will respect local cultures, those developed out of religion or social norms. We ask you to respect these, as they are no better or worse than our own.
Environmental Policy
There are many aspects to the issue of the environmental impact of travel. Flying to the destination, accommodation, food preparation and human waste control. Each of these is covered either directly by our own environmental policy or we ask you to assist by for example, offsetting your carbon emissions to get to your destination.
We try to use eco friendly accommodation where possible. Food is bought and prepared locally. We try to use fresh produce as much as possible. All non biodegradable material is packed and brought back to main metropolitan centres for correct disposal.
Human waste is a major problem when traveling. It can impact on the environment directly. We attempt to dispose of this waste as effectively and sensitively as possible. We will inform you on how you can help with this goal. We are currently installing eco toilets along the Kokoda Track in PNG and expect to extend this project throughout our operations in PNG and Indonesia.
Contact our Travel Experts
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Our team of experienced tour specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!