PALMA DMC & TO

Thank you for your feedback. We’re glad to hear that you enjoyed the places visited during the tour and that your guide exceeded expectations with his knowledge, enthusiasm, and flexibility. It’s wonderful to know he left such a positive impression. However, we’re sorry to hear about the communication issues and the challenges you experienced with the tour van. We understand how important comfort and clear communication are, especially for a group of your size and age range. Your feedback regarding the vehicle size and the difficulty in hearing the guide is noted, and we will look into improving both the transportation arrangements and audio equipment for future tours. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future.

Thank you for your review! We’re delighted to hear that you and your friend enjoyed the tour and found it well-organized, with timely transfers and great tour guides. We appreciate your feedback regarding the itinerary and understand the importance of having all the details in advance. We’ll work on improving this aspect for future tours. We’re also glad we could accommodate your request for the final transfer and that it worked out smoothly. Thank you again for your valuable input, and we hope to welcome you on another tour soon!

Thank you for reaching out with your detailed feedback regarding the Stunning Slovenia tour. We appreciate your kind words about the beauty of Slovenia and your positive experience with Ziga as your tour guide. However, we regret to hear about the issues you encountered, particularly regarding the lack of communication, portage assistance, and the transportation arrangements. For a group of seven, it is not feasible to book a larger coach, as our tours are designed to accommodate small groups with appropriate vehicles to enhance the personal experience. That being said, we understand your concerns regarding the comfort and accessibility of the van, and we apologize that this affected your ability to enjoy the trip fully. Your feedback regarding the lack of porters and the absence of a microphone has been noted. Ensuring that our guests feel comfortable, regardless of their health or age, is of utmost importance to us, and we deeply regret the discomfort caused by these oversights. We also recognize that having free time to explore and enjoy the stops is an essential part of the travel experience, and we are sorry that the pace of the group affected this aspect of your tour. We truly appreciate you taking the time to share your experience with us, as it helps us improve our services. Your feedback will be shared with the relevant teams to ensure that these issues are addressed for future travelers. Should you have any further concerns or wish to discuss your experience in more detail, please do not hesitate to contact us. Thank you again for your input, and we hope we have the opportunity to provide you with a better travel experience in the future.

Many thanks for your kind review, will for sure pass it on :)

Many thanks for your kind review, will for sure pass it on :)

Many thanks for your kind review, hope you had a great time in Croatia:)

Many thanks for your kinf review, hope you had a great time!