Stunning Slovenia

Customer Reviews

• PM

  Pauline

  · September 25th, 2024
  Communication could have been a lot better. For instance our tour group was advised that a meet and greet session was to take place on the day before the tour started. It did not happen and there was no notification. The tour minivan was much too small for 8 people. We were all aged 70s and 80s and squashed into a small van, 3 to a seat. It was also difficult for some of us to negotiate a tight squeeze to get into the van. Those of us in the back seat could not hear anything the guide was saying which is the whole point of doing a tour and gaining information on what you are seeing. The guide should have had microphone equipment. The places we visited were fabulous and well thought out for a good tour of Slovenia. The guide was first class and we could not fault him. He was well organised, very helpful and flexible and well knowledged on the areas we visited. Highly enthusiastic. He was the best guide I have ever met or heard on a tour.
  Show more
  

  PALMA DMC & TO commented on this review

  Thank you for your feedback. We’re glad to hear that you enjoyed the places visited during the tour and that your guide exceeded expectations with his knowledge, enthusiasm, and flexibility. It’s wonderful to know he left such a positive impression.... Show more
  Trip date: August 2024
• CM

  Carolyn

  · September 19th, 2024
  I just completed the tour, Stunning Slovenia 172103 start date 12.09.2024 by Palma DMC & To. Slovenia is a beautiful country and friendly people. The tour guide Ziga was a pleasant young man who was very knowledgeable about his country and I would not hesitate to take another tour with him. Where the tour was extremely lacking is the lack of communication and organization between the company Palma DMC, the guide and the tour participants. Before I left for the trip, I specifically asked Palma DMC in a message if my luggage would be portaged for me since I have a back issue am are not able to lift anything. I was assured it would be taken care of. It was not! There was a total lack of porters at every hotel we stayed in. Ziga tried to help but the tour was a total of 7 senior citizens with various health issues. Tour Radar list this tour as appropriate for 1-99. Obviously not! It was not like any group tour I have ever taken. It definitely is not a 4.8 rated tour. I have to say besides a lack of porters the hotels were as advertised at a 4 star +. Since the group only had 7 + the tour guide, they put us in a 8 person van. Being the younger of the group, and others claiming various ailments, I and 2 others in our group were stuck in the back bench for the whole tour. It was cramped, difficult to get inside or out and there was no view of the countryside. We were not able to hear or see any of Ziga’s commentary regarding the countryside since the company Palma would not provide a microphone. The van was not appropriate for a tour of this expense. A larger vehicle was requested but not provided. This ruined the tour for me. The tour lists free time at various stops. It would have been nice to shop, have time for a coffee etc. Due to mismanagement and the elderly slow moving mix of the group it was not possible. I would not recommend a tour from this company and rate it at a 2.
  Show more
  

  PALMA DMC & TO commented on this review

  Thank you for reaching out with your detailed feedback regarding the Stunning Slovenia tour. We appreciate your kind words about the beauty of Slovenia and your positive experience with Ziga as your tour guide. However, we regret to hear about the... Show more
  Trip date: September 2024
• AK

  Andrew

  · May 20th, 2024
  The STUNNING SLOVENIA tour exceeded my expectations. Our kind, fun and friendly tour guide, Dejan, was hard-working, attentive and very knowledgeable. Dejan's extensive tourism experience, coupled with his undeniable versatility, allowed us to flawlessly and fully experience so many of Slovenia's gems! On our 8-day trip, from gorgeous castles to the calming Adriatic Sea, from many historical monuments to Slovenia's delicious local cuisine--all were elevated by Dejan's passion for Slovenia! We couldn't help feeling rewarded by each of this small country's many treasures and then eager to keep exploring. Palma Tours could have done better to set expectations before my arrival in Slovenia about our tour guides--it would have been helpful to know that we'd be meeting the Ljubljana city tour guide the day before meeting Dejan, who was the tour guide for the rest of the trip (the non-Ljubljana parts of the itinerary). Palma Tours was responsive, and easily convinced me of their impression that Slovenia is STUNNING!
  Show more
  

  PALMA DMC & TO commented on this review

  Many thanks for your kind review, will for sure pass it on :)
  Trip date: May 2024
• BS

  Byron

  · May 18th, 2024
  Hotels were modern and upscale, airport transfers were on time, saw everything that was in the itinerary, and Dejan Cizl (our guide) was fantastic - very knowledgeable and fun to be with!
  

  PALMA DMC & TO commented on this review

  Many thanks for your kind review, will for sure pass it on :)
  Trip date: May 2024
• MM

  Margaret

  · November 13th, 2023
  Slovenia is truly stunning, and our tour guides were wonderful. Full consideration was given to our interests and our comfort, and we experienced an amazing trip throughout this wonderful country.
  

  PALMA DMC & TO commented on this review

  Many thanks for your kind review, hope you had a great time in Slovenia:)
  Trip date: October 2023
• KL

  Karen

  · October 20th, 2023
  Janez was AMAZING!!!!! He made our tour. Intelligent, kind and in tune with us. His willingness to adjust to accommodate an extra or different stop as time allowed. His recommendation of local lunch restaurants highlighting the different regions was amazing. His history background and the willingness to share in the different locations with all types of knowledge was wonderful. By the end of the 6 days he was like part of our family. We recommend him Highly!!!
  Show more
  

  PALMA DMC & TO commented on this review

  thank you for your kind comment, hope you had a great time in Slovenia:)
  Trip date: September 2023
• EG

  Eric

  · September 25th, 2023
  You get to see all of Slovenia
  Trip date: September 2023
• LT

  Leanne

  · September 22nd, 2023
  The tour was well organised with knowledgeable guides. We had enough free time to relax and explore at our own pace. The accommodation was fine.
  

  PALMA DMC & TO commented on this review

  Thank you for your kind review, hope you had a great time in Slovenia:)
  Trip date: September 2023
• MP

  Margaret

  · June 23rd, 2023
  Our trip to Slovenia was amazing! Our guide Primoz was friendly and very knowledgeable! Our hotels in Ljubljana and Bohinj were spectacular! However the hotel Mirna in Portoroz was not up to par. Our service from Palma was superb and Anja our contact was precise and gracious and answered all our questions and concerns. LOVE Slovenia! Thank you! M Pavelich
  Show more
  Trip date: June 2023
• SS

  Sandra

  · June 20th, 2023
  Primoz was a wonderful guide and I loved seeing all the amazing places that he took us to. I was a little disappointed to start with as I thought the transport didn’t really allow us to see the marvelous countryside. I also thought Primoz should have had a small microphone as it was sometimes difficult to hear all that he was saying when you were in the back seats. I was upset that Primoz had to drive back to Ljubljana after he had driven us to Bohinj over the mountains and also he was not there for our final dinner.
  Show more
  

  PALMA DMC & TO commented on this review

  Thank you for yxour kind review, hope you had a great time in Slovenia:)
  Trip date: June 2023