Canadian Rockies 7 day Small Groups National Parks Tour

Customer Reviews

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  Anonymous

  · July 27th, 2022
  This was a good trip with beautiful views and awesome hiking. BUT, there is a lot of driving. A lot of driving. New hotel every night except one two night stay. Many hours everyday driving in a full van, not all that comfortable. We often left around 7:30 and did not arrive to our new location until 5-6 p.m. While these days included short stops and hikes it was still 5 to 6 hours of driving most days.
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  Bindlestiff Tours commented on this review

  Thanks for the review- we certainly maximize the days on this one- with full days hiking in Lake Louise, exploring the icefield parkway and a full morning for hiking in Jasper. Glad you enjoyed your tour!
  Trip date: July 2022
• JC

  Jill

  · October 29th, 2019
  Outstanding tour of the Western Canadian...
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  Trip date: September 2019
• DB

  Dorina

  · August 5th, 2019
  We are indeed satisfied with the tour through...
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  Trip date: July 2019
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  Denise

  · August 4th, 2019
  The tour and itinerary were really great. Unfortunately the guides didn't stick to the itinerary and we missed our some places. I felt that the guides saw this tour more as a vacation for themselves and not as a job. Moreover did they choose things they wanted to do and places they wanted to see and we just had to go with it. So we were taken the chance to see Jasper and the and the hot springs. Neither did we visit China Town in Vancouver eventhough we had lots of time on either days the weather was great and we arrived way too early at our hotels. It seemed like the guides skipped those places because THEY didn't want to see it. All over I would say the customer service on this tour was very low since the guides didn't do any effort to make us happy give us different options and I honestly have the feeling they saw it as a vacation for themselves. Since they were into nature and hiking and not into other stuff we skipped some things which in my point of view is a big no go. Besides that I never had the feeling they would care much about the people on the bus and are just interested into the next hiking place they could go .Due to that I would NOT RECOMMEND this company. If you like the itinerary choose another provider . I will NEVER book this company again. I had already lots of tours all over the world but in customer service this one was the worst. Besides that the Clearwater lodge is horrible the ceiling is broken there's stains all over the place furniture /sheets. The entire hotel is in a horrible condition. The Vancouver hotel is right next to a night club so it's super loud all night long. The other accommodations were great. Still over all I am dissatisfied with the tour.
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  Bindlestiff Tours commented on this review

  Denise- allow me to address your comments. You booked your tour through a 3rd party www which means that they control the tour description. I can assume that the customer service you are referring to is also through the 3rd party agent with whom you... Show more
  Trip date: July 2019
• CS

  Craig

  · August 19th, 2018
  The scenic portion was excellent. Mike Brown...
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  Trip date: August 2018
• R

  RachelJenkins

  · July 1st, 2018
  Can't say enough enough about this company....
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  Trip date: June 2018