European Delight (including Kitzbuhel)

Customer Reviews

• YP

  Yogi

  · January 8th, 2025
  The positive: (1) Most of the guides are well behaved, professional and very kind. (2) Tour coverage and variation are excellent within acceptable pace. The negatives: (1) Changing tour guide and group 4 times throughout the tour is frustrating. (2) Cancellation of overnight stay and included dinner at Kitzbuhel (which is our priority to join this tour) (3) Time allocated in some attraction or highlighted location is rather too short. Some precious times are wasted to spend at not so important places. (Time allocation priority should be arranged better) (4) Some hotels are very remote to mini market or places to eat, make it difficult for the evening or emergency need like medicines.
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  Europamundo commented on this review

  Thank you for your feedback. We are pleased to hear that you appreciated the professionalism and kindness of most of our guides, as well as the excellent tour coverage and pace. We would like to remind you that before your trip, Europamundo communicated... Show more
  
  Trip date: December 2024
• F

  Freddy

  · December 11th, 2024
  Tour was good overall. A bit intense, sometimes disorganized and late but the guides did everything they could to make things up. This tour could improve by eliminating a couple of stops that are not that relevant. In trying to make more interesting by visiting as many places as possible, the overall tour is tight, rushed and hectic.
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  Europamundo commented on this review

  Your review has been appreciated and we are eagerly anticipating the chance to meet you on your future journeys. We're thrilled that you had such an incredible experience with us. Europamundo team :D❤
  Trip date: November 2024
• 

  Debra

  · September 4th, 2024
  I loved all the counties that we traveled through and the knowledge that our tour guides had for each palce.
  

  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)❤
  Trip date: August 2024
• A

  AllanMangrobang

  · April 1st, 2022
  Great your guides!
  

  Europamundo commented on this review

  Hi, Thanks so much for the kind words! Our guides are some of the best people in the world. Europamundo team :)❤
  Trip date: March 2022

  Review collected by Europamundo
• AM

  Analyn

  · July 29th, 2024
  The tour ran smoothly. The tour guides ( Ra-id, Mario, Martin and Eva were efficient with their responsibilities. All were pleasant and approachable. I just wish they would be more assertive dealing with challenging tourists (late-comers, loud and disrespectful). Over-all we enjoyed the tour and looking forward to travel with Europamundo.
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  Europamundo commented on this review

  Thank you for taking the time to provide us with a good review of your experience with our tour. We are delighted to learn about your positive encounter with our professional tour guides. We firmly believe that these guides and drivers form the heart... Show more
  Trip date: June 2024
• 

  Lauren

  · December 24th, 2023
  This tour is poorly run and leaves out a lot of details such as the fact that you get passed between different groups constantly, lots of things that are scheduled throughout the tour are unclear and unsatisfactory when actually doing them, Some examples include walking outside of the Colosseum but not actually going in and being taken to the Atomium in Brussles and only having 7 minutes to get out of the bus and take a photo. It also doesnt guarantee that your tour will be entirely in your own language the whole time, since for 2 of our 6 tour guides across the trip we were mixed with a Spanish speaking group and often didn't get translations for many things since all of the guides are native Spanish speakers. The tour also tends to place you in hotel airports, which are far from city centres and don't give you time to explore or stay out on your own if you happen to want to stay out later than when the bus takes you back to the hotel. In most cities we only had at most 2 hours to see anything and make our own way back to the bus. There are also many extra paid activities which was not made clear to us when booking this tour.
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  Europamundo commented on this review

  Dear Lauren, We appreciate you taking the time to express your thoughts with us. In our commitment to elevating the overall travel experience, we meticulously assign expert guides to each circuit segment, ensuring a seamless journey. Passengers are... Show more
  Trip date: November 2023
• JW

  Joseph

  · November 2nd, 2023
  So honestly when we were assigned to this company through Tour Radar and looked at the reviews we were a little worried. I tried to hope for the best and assume that people who DO NOT have great experiences write more reviews. I was absolutely correct. We had AMAZING tour guides. Knowledgeable, kind, helpful. I think this company does an amazing job of moving people from one destination to another especially when it seems that itineraries overlap offering everyone the trip they desire. The hotels far outweighed our expectations. Of course there were small hiccups with time losses and changes in plans for the day but for the price and to get a brief view of Europe I would call it an outstanding tour.
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: October 2023
• IC

  Ian

  · October 25th, 2023
  Overall I, and my companions, enjoyed the trip however there were some significant elements which we were not happy with. On the TWO itineraries we received for Rome the following was noted: "08.30hrs- In the morning, we have a scenic tour of the city, which will be a great introduction to “The Eternal city”. We enter the tinystate of the Vatican. The Vatican City is a principal centre of Christianity in the world. You will be able to visit St. Peter’s Basilica. And wehave also included admission to the Roman Coliseum, the principal symbol of Rome.’ Day 2: Rome TODAY’S HIGHLIGHTS: City tour of Rome. Roman Coliseum (admission price included). It’s clear from the above two notes that we would visit the Coliseum – admission included! Yet, we did NOT visit the Colosseum but walked through the less interesting and impressive Forum. We were very disappointed as the Colosseum was one of the sites we were looking forward to visiting. We were not aware of Europamundo's 'circuit' format which required we frequently changed coaches, drivers and tour directors. This was somewhat disconcerting as we were required to remember which bus we were on and who our director was at a time when we were on holidays and looking for something of a stress free vacation. Most of the tour directors were excellent, though we found the second director, who travelled with us from Innsbruk to Prague, was at times brusque and seemed to prioritise Spanish-speaking travellers when they joined us. We were disappointed that most of the options were not raised with us - except the option to Moulin Rouge because tickets had not been pre-booked. Similarly, we waited hours to access the Eiffel Tower because tickets had not been pre-purchased despite the fact that it was part of the trip rather than an option. We had pre-paid for a canal trip in Amsterdam, however it wasn't mentioned by the director and so we missed out on that. We were reimbursed. Though we enjoyed the trip and cities we visited, for the reasons above I wouldn’t choose Europamundo for future vacations,.
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  Europamundo commented on this review

  Dear Ian, Thank you for sharing your feedback about the tour with us. We are delighted to hear that you had a generally positive impression of your tour, and we appreciate your kind words about our guides. Please note that, as outlined in your... Show more
  Trip date: September 2023
• 

  Shahid

  · July 20th, 2023
  Excellent tour that covered pretty much all the hotspots along the way. Nice and clean hotels with the exception of one. Coaches were clean and the drivers carried water bottles in the fridge... you can get one for a Euro if needed. Europamundo's own coaches have vending machines in the bus and you can fetch water, coke, and other drinks. Most of the coaches did not have usb charging points which is a big negative as we spent lot of time on the road and phone needed charging. Tour guides were awesome, knowledgeable, and accommodative. Having exclusive local guides at some places was great as we got direct knowledge and in-depth history of the place during the visits. Overall it was a great experience on a 17 days tour from Rome to Paris.
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  Europamundo commented on this review

  Hi Shahid. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. Exploring so many captivating destinations in a snapshot of time can be quite an adventure, and we always strive to include the perfect amount of time at... Show more
  Trip date: July 2023
• LH

  Liming

  · May 30th, 2023
  Highly recommend it if you prefer miserable, messy and horrible DISASTERS. Horrible tour operator, throwing the guests around randomly with no respect at all, ZERO CARE FACTORS. The tour guide called the guest Bi**ch in public, and forced 3 guests to leave the bus in the middle of the day tour, including one Down syndrome girl, disregarding 50 other guests trying to stop him. It is normal for the bus to be delayed for three four hours and very often with no communication from the tour operator Our names were not on the tour list most of the time, and the guide would normally very inpatient and said: there’s nothing that u can do, you need to contact the Europmundo yourself. Most of the guide thought they speak English and confused the whole group again and again with timing and locations, let along the commentary of the city
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  Europamundo commented on this review

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team :D❤
  Trip date: May 2023