Arenal Volcano & Monteverde Cloud Forest Costa Rica, the perfect combination

Customer Reviews

• DW

  David

  · September 7th, 2024
  I cannot recommend this agency, nor this "tour." It was NOT a "5 Day Tour"! I unfortunately saw another customer's review much too late, but it was very accurate: it said basically "this was not a tour, it was 3 taxi rides and a couple of hotel reservations that I could have done for half the price myself." I agree! Communication with the agency was frustratingly poor, and at one point I literally wrote this exact line, after several frustratingly stupid messages from them: "I give up on explaining why it doesn’t make sense to be asked to approve changes when I literally see no changes." Numerous requests for information were ignored. If you choose to book this tour, and you do not book any other activities, please be aware that you will spend about 80% of your time sitting on your ass with nothing to do. They claim that they do this so that you can have a "flexible, relaxed" itinerary, and that you can book other activities, but they literally did not offer ANY activity options until I complained to them that the itinerary was basically empty. Filling up our schedule with things to do added several hundred dollars to the cost. You will never meet anybody who actually works for this company, as they outsource literally everything. In my opinion, this is NOT a tour agency, and this is not a tour!
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  Green World Adventures commented on this review

  Hey David! Thank you for your feedback it is important for us to improve our service. It is important to note that this itinerary in particular offers flexibility so travelers can adapt the experience according to their preferences, as outlined in the... Show more
  Trip date: August 2024
• JG

  James

  · May 23rd, 2024
  Maybe include a beach
  Trip date: May 2024
• JC

  Jim

  · March 23rd, 2024
  One hotel substandard but they upgraded us the next day.
  

  Green World Adventures commented on this review

  Hey Jim!! Just wanted to thank you for your kind review. Thanks for your support! Mariana from the Green World Adventures team.
  Trip date: March 2024
• A

  Wendy Christie

  · March 31st, 2023
  Well organized and good response when needed a change in itinerary due to indisposition. I would especially like to commend Alberto on his friendly and professional organization of our itinerary
  Trip date: November 2019

  Review collected by Green World Adventures
• A

  Josie-Lynn Patalon

  · March 31st, 2023
  Made us feel like we got the best of every part of the trip.
  Trip date: November 2019

  Review collected by Green World Adventures
• 

  moises

  · August 25th, 2021
  Great overall experience, guides were all great and so were the hotels. Just wish they had more meals included within the price.
  

  Green World Adventures commented on this review

  I am glad you enjoyed the trip, Pura Vida. Alberto
  Trip date: August 2021
• JW

  Jean-marc

  · December 25th, 2019
  I book a tour, which I thought would be an experience with other people. What I got is 3 taxi bookings, 2 hotel bookings and 2 park entrance bookings. The cost of it booked individually will have added to approx. 50% of what I paid for the package. The journey was not bad but I could have done it for half price!
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  Green World Adventures commented on this review

  Hello Jean-Marc, Thank you so much for the feedback and for taking the time to give us your comments on your trip. This package includes very high quality activities, hotels and transportations, and country support 24/7, and regarding the type of trip,... Show more
  Trip date: December 2019
• FB

  Felipe

  · December 23rd, 2019
  Hotel we stayed in was way below average. It was located in an isolated part of town that was inaccessible to the downtown
  

  Green World Adventures commented on this review

  Hi Felipe Thanks a lot for your feedback, We will take this into consideration for future trips. Thanks a lot Alberto.
  Trip date: November 2019
• EN

  Elvie

  · December 21st, 2019
  Our tour guides on both tours were good.Even though it was raining in the middle of our hike in arenal volcano but overall it was good.
  Trip date: December 2019
• JF

  John

  · March 16th, 2019
  Every hotel we stayed in was fantastic. The tour guides were all very friendly, helpful and knowledgeable. The itinerary was very good, as it left us free time to explore the different areas every day, while and the transportation was always right on time for every pick up. The only thing that wasn't fantastic was the boat ride across the lake. The itinerary stated we would travel with an informed guide that would talk to us about the area, but it was just a taxi ride in a boat across the lake. The professionals in the boat never said a word to us once.
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  Trip date: February 2019