National Park Wonders (Black Hills Pow Wow, Start Jackson, 9 Days)

Customer Reviews

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  Sue

  · September 20th, 2019
  Although the trip was good, we were 52 people without name tags. When I tried to leave this comment with Trafalgar, they claimed this was to help the environment. Surely a company of that size could be less patronizing and find a way to allow passengers and to tour directors to remember each other's names without impacting the environment! Also, the Rushmore Hotel was not acceptable. The location was not in the heart of Rapid City. The décor was a factory motif, complete with exposed pipes. There were only two elevators for four bus loads of travelers and one was out of order. The breakfast pancake was so hard I could not cut it with a knife. Also the airport in Rapid City is very small with seven gates and few carriers. This makes traveling difficult! In conclusion, I would recommend Tourradar, but not Trafalgar!
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  Trafalgar commented on this review

  Thank you for sharing feedback about your time on the National Parks Wonders guided holiday, as this first-hand insight is very important to us. While we are pleased to read that you enjoyed your trip overall, we are concerned to hear that you may have... Show more
  Trip date: September 2019
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  Sue

  · September 17th, 2019
  -We did not have name tags so it was difficult to get to know the 52 people on our trip. - we saw many sights but never seemed to have enough time to really see them. - Deadwood and the local guide were a waste of time. Please eliminate that! - the Rushmore Hotel is less than poor!! The location was terrible. The sheets were scratchy. It has two elevators and only one worked, the decor resembled a factory and the food was terrible. We were given rubbery chicken for our last dinner and the breakfast pancakes were so hard, they could not be cut with a knife! Please do not book this hotel again! - Getting flights out of Rapid City are difficult. Please find a larger airport with more frequent flights.
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  Trafalgar commented on this review

  Thank you for taking the time to share your feedback on the National Parks Wonders guided holiday with Trafalgar. We can appreciate the concerns that you have raised, as it was previously the case that we used to provide name tags for our guests.... Show more
  Trip date: September 2019
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  Duane

  · June 10th, 2019
  Tom Williams was super knowledgeable about the area we traveled through in the western US national parks. Best tour director I have ever traveled with. He made the trip fun and informative!
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  Trafalgar commented on this review

  Thank you for putting through such great feedback as well as your lovely photos. Here at Trafalgar, all of our Travel Directors have been fully trained and carefully selected for the knowledge and passion that they have for their given regions. Even so,... Show more
  
  Trip date: June 2019
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  MarkSalamack

  · February 17th, 2019
  Kory set the standard for excellence...she was told this by virtually everyone on that trip...she shyly deferred to Trafalgar saying that the Company gave her the tools to do her job....meeting Kory, in itself, was a once in a lifetime treat...her classiness, her personality, knowledge and patience were unparalleled.....she took a great trip and made it the most pleasantly memorable trip of a lifetime...every discussion we had with fellow travelers included comments of how the trip was positively effected by her....she gets 10 stars out of 5
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  Trafalgar commented on this review

  Here at Trafalgar, we love creating experiences that our guests will treasure forever, and no one does this as well as our dedicated Travel Directors. Therefore, we are delighted that Kory's personable nature, expertise and enthusiasm left you with a... Show more
  Trip date: June 2017
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  Leon

  · October 9th, 2018
  The history overview and TV presentation was...
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  Trip date: September 2018
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  John

  · October 4th, 2018
  The National Parks Wonders trip was our first with Trafalgar and it was MUCH better that we ever expected. Our tour guide Tyson was absolutely fantastic. He made sure everything went perfectly. He even gave my wife a card on her birthday. His extensive knowledge of places and things along the trip made it so much more interesting. And Ken our bus driver was amazing. Everyone on our trip was very friendly and fun to chat with. Trafalgar had everything organized well. We appreciated all the breakfasts and dinners.
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  Trip date: September 2018
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  Patricia

  · May 27th, 2018
  Could have done without the towns full of t-shirts and Bear town. Liked the nature and sculptures the best.
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  Trip date: May 2018
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  Treva

  · April 24th, 2016
  One of the best tours I have ever been on. My...
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  Trip date: September 2012