Royal Rajasthan with Varanasi

Customer Reviews

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  Veronica

  · February 12th, 2024
  I booked my trip in the Payless tours. They were incredibly helpful given that I have never been in India before and helped me put the entire trip together around the few flights and hotels I already booked prior to arriving to Delhi. 30 minutes within agreeing to their proposed plan, my driver Arjun arrived and gave me a fantastic tour through Delhi. He then drove me to Agra followed by us going to Jaipur together. He was a great driver and able to show me great sights as well as helping me with any request I have. Overall, it was a great experience.
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  Payless tours india commented on this review

  It is always nice to hear and receive such a review. We really appreciate the time you spent writing this review. Paylesstoursindia team always do their best to make our Customers happy. Thank you for the trust and using our services. Hope to see you... Show more
  
  Trip date: February 2024
• EA

  Eve

  · February 10th, 2024
  An extreamly enjoyable trip taken with a friend and our driver Prakash. The sights we saw were fabulous and everything we expected. Prakash ensured we arrived safely at each place and explained where to purchase tickets etc and how to get the best information. Along our route we stopped at other places of interest suggested by Prakash and these became some of our best memories. At all times our comfort and wellbeing were considered. I would highly recommend this tour company, excellent value and very professional guuide/driver. Many thanks for an amazing trip from Eve Allen
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  Payless tours india commented on this review

  Many many thanks for this wonderful feedback. It is always nice to hear and receive such a review. We really appreciate the time you spent writing this review. Paylesstoursindia team always do their best to make our Customers happy. Thank you for the... Show more
  
  Trip date: February 2024
• FV

  Francisca

  · January 20th, 2023
  What we enjoyed most about this trip was that we had been assigned a private cab driver (Mithun), who was not only an excellent and safe driver, but who was also very attentive to our needs, throughout the entire 21 day tour. We loved the many places we visited, and we think we got a good idea of all the splendours of Rajastan. We had upgraded to 4 star hotels, which was also very nice, even though in India 4 stars are not always necessarily the same as 4 stars in Western Europe. We can wholeheartedly recommend this trip, you will not be disappointed!
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  Payless tours india commented on this review

  Thank you for your precious time which you dedicated to write this review. We appreciate your beautiful words and we hope to see you in India again soon. Maybe you will decide to visit the South, Napal, Sri Lanka or Maldives. Sending you the best... Show more
  
  Trip date: January 2023
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  Dennys

  · June 7th, 2022
  Wonderful trip! We visited many great places in northern India. The guide, Prakash, was a well experienced driver and he was always available to help. The car was clean and very comfortable. Hotels were good and WiFi connection was always available. Communication with the company Payless Tours India was very fast. The tour is really recommended!
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  Payless tours india commented on this review

  We appreciate that you found time to write this lovely review. It was real pleasure to prepare this tour for you and travel with you. Thank you for trust and choosing our travel agency. Al l the best from Paylesstoursindia team
  Trip date: May 2022
• BR

  Bartlett

  · March 26th, 2020
  Pay Less Tours India organized the Royal Rajasthan with Veranasi Tour (22 days), with a 3 day add-on trip to Amritsar for my 16 year old grandson and myself that ended on March 11, 2020. ITINERARY: The very extensive on-line itinerary and tour highlights gave us a great introduction into the most popular sights in these areas. Unfortunately, several of these highlights were not provided. This area received a rating of 4. TRANSPORTATION: The small cars used by our drivers were clean and tidy and without any problems. The airline travel from Varanasi to New Delhi and from Amritsar to New Delhi was fine with no problems. Rating of 5. ACCOMMODATIONS / FOOD: Overall, the accommodations were 3 star, as advertised, and the breakfasts were acceptable...with two EXCEPTIONS: We would rate our first hotel, Hotel LaVista in Delhi and the Golden_______B&B in Varanasi below 3 star. Overall, we would give a rating of 4. DRIVERS/GUIDES: Near the end of our trip, we had 2 drivers that took us around Veranasi and to Amritsar...which consumed just over 4 days. For the bulk of our trip, 20 days, our driver was Sanjay Kumar. Following are some of the more noteworthy experiences with our DRIVER/GUIDE, SANJAY: - Either the first or second night in Delhi Sanjay invited us to have dinner at his small apartment where his wife prepared a nice Indian meal. We were both excited to have this personal experience. - RECKLESS/AGGRESSIVE DRIVING: The ride to our next destination, Mandawa, was an unforgettable experience! As you may not know, this part of India is full of some roads that are new and many that are in bad condition, are under construction or repair, have numerous detours, pot holes, speed bumps, etc. This didn't stop our driver from speeding as fast as he could, weaving in and out of heavy traffic, jamming on the brakes to avoid an object in the road, and constantly leaning on his horn to pass the vehicle in front of him...even when there was a vehicle on the other side of the road coming at us! There were other unsafe driving actions exhibited throughout our trip. - IGNORED REQUEST: On 3 separate occasions I asked Sanjay to stop so that I could pick up a loaf of bread. Even though it would not have involved going out of his way, or having him involved in "searching" for this item, he just ignored my request. - TIP: Payless Tours India guidance made the statement," suggested tip for the driver was $5". Since I wanted to make sure that I set aside enough $ to cover the tips for our drivers/guides, I wrote to the company "....so, if your tour was 20 days, you would tip him $100... is that correct? " The response was "yes. - "SANJAY'S ANGER: Not too long after this, Sanjay looked me straight in the eye and waving his finger at me, he said, "on Saturday (?) you pay me my tip!" there was absolutely no "suggestion"...it was clearly a DEMAND. I said yes. From this point on, it was obvious that he was unhappy with having us as his client. - INTIMIDATION: The night before arriving in Veranasi, Sanjay came into the dining room of the hotel where we were staying and having dinner. He sat down across from me and then reached over to take a piece of my pizza...without asking! He then proceeded to talk to my grandson, as if I was not even there. He looked him straight in the eye and started to scribble on a piece of paper the following questions that my grandson needed to answer on TripAdvisor: ( this is a paraphrase of the questions; basically, it was an evaluation of the tour.) *How was the tour? *How was the driver/guide? * How were the hotels/food? * Etc. Sanjay completed his directive with the comment, "say what you like, but a "bad word" will mean I will lose my job!" I pointed out to Sanjay, that I had been on many tours, and there was never a requirement to provide an evaluation directly to the individual providing the service. Evaluations were always provided anonymously to the company. I objected strongly to Sanjay's approach, and pointed out that it was not very professional. He was putting a sixteen-year-old boy on the spot through intimidation. - DEMANDS LARGER TIP! : Immediately after this, Sanjay got up from the table, and in a loud voice, said to me, "How much was this tour?" I replied, "I don't know" (I, honestly, just didn't remember.) This went on for 3 times, in louder voices. Then Sanjay said, you pay 20% to driver!! This came as quite a shock. After returning home I looked at my bills and I think that our tour came close to $3000. So, I should have paid Sanjay $600...right? With the median income in India around $1600, getting a tip of $600 for 20 days of leading a tour is pretty exorbitant...and his manner was unacceptable and rude! While tempted to pay him $0, I did pay him $250 for all the drivers (double of what was "suggested".) - LOUD MUSIC: On this trip we frequently traveled long distances where there was no communication from Sanjay for long periods of time. During these times, Sanjay would be listening to Indian music at a loud level. At one time I asked my grandson, Sammy, "don't you find the volume level to be too high?" Then he told me that he did; and when Sanjay stepped out of the car, my grandson turned down the volume! But when Sanjay returned, the volume went back up! - Based on the totality of Sanjay's actions, many not cited here, I give Sanjay a rating of 1 - TOUR OPERATOR: Prior to going public with my evaluation, I submitted a VERY LONG, HONEST, AND DETAILED DESCRIPTION of what transpired on our tour to Pay Less Tours India with the objective of possibly helping them in maintaining and improving the services that they provide. The manager of the company, Neeraj Sharma, was appreciative of my very detailed review of the tour and especially information on the behavior of the driver, Sanjay. While pointing out that many people have been very happy with Sanjay's service, Neeraj concluded that "apparently, something has changed and we must do something to prevent such situations in the future." Neeraj has been very prompt in responding to my inquiries and to my evaluation. I have confidence that he will do his best to address the problems that I brought to his attention. His company deserves a rating of 5. - OVERALL RATING: 3 This lower rating is due primarily to the actions and behavior of the principal driver/guide.
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  Payless tours india commented on this review

  Thank you for your time and effort you put to write this review. Honest feedback is always welcome to show us ways to improve our services. Thank you for the information on our driver. We didn't know that his behavior has changed so much and we are... Show more
  Trip date: February 2020
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  Christopher

  · March 4th, 2020
  This has been an incredible, wonderful experience. Our 19 day, tailor-made tour of Rajasthan, Agra, Khajuraho and Varanasi absolutely exceeded our expectations and was exceptional value for money. The key to this was our incredible driver and guide PRAKASH, who quickly became our big brother and travel guru. Together we travelled thousands of kilometres of northern India. Prakash organised everything for us and anticipated our every need. He knew when a tiger safari was more appropriate than another temple tour! He knew when we needed a loo stop and when we wanted to fall sleep on the journey. He arranged the best and most informative and educated guides. He was extremely flexible and helpful at all times. He really was the key to our incredible tour of India. Our tour was exceptional value for money. The hotels were three star, but always clean and welcoming. Each day we agreed our detailed itinerary with Prakash and each day we were amazed at the wonderful experience we had. Thank you to Prakash and thank you to Payless Tours. We will certainly be back...
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  Payless tours india commented on this review

  We are so happy to hear that you enjoyed the tour and our services. We would love to see you again and be able to tailor a tour for you either in India, Sri Lanka or Nepal. Hope to see you again. It would be honor to make holidays for you again. Best... Show more
  Trip date: February 2020