Best Beach Vietnam Holiday at 4-Star Hotels

Customer Reviews

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  Mana

  · November 15th, 2022
  Although this enjoyable hitting some of the key cities and places of interest in Vietnam I was quite disappointed that this was not a 'group' tour like my previous trips. The trip page/description on Tour Radar uses key words like 'group', 'partially guided' and 'Max group size: 22' to suggest this is a group tour, however the reality is that this is a fixed itinerary trip for only you and anyone who accompanies you. So if you enjoy developing friendships with a fixed group of like minded travelers over the duration of a multi-day/week trip, then this is not for you. However, if you like the flexibly of solo travelling and meeting new people at each separate locations then this will be to your liking. Its really a case of your expectation on the type of tour. Personally getting to know people and building new friendships with a fixed group of people from start to end is a significant draw to these types of trips and hence I was pretty disappointed on how this ended up. I would strongly recommend the wording on the trip description be made clearer that you will be left to your own devices and that travelers will not have a dedicated guide, nor will you be travelling as part of a larger group from start to end. On the positive side the accommodation was wonderful and internal pick-ups and transportation connections were seamlessly arranged and any communications with the tour operator (Mrs Thuong) were very efficient and professional. Thuong acknowledged our concerns on the this not being a 'group tour' and to her credit made efforts to offset our disappointment with a couple of room upgrades. The effort was appreciated but to be honest this not being a group tour did put quite a damper on the trip for the first few days, especially as you look forward to a trip with expectations and then the reality ends of different. Needless to say, irrespectively we made the best of the situation to make the most of the trip. Other suggestions/thoughts: (i) the over-night train ride was 16 hours....pretty long! If you're travelling with a group of friends and have the full 4-bunk cabin to yourselves this may be okay as you have your personal space to talk, move around and switch bunks, etc. but in a small group of 1-3, you may end up sharing with others which will limit your movements and conversations in the cabin and you'll find yourselves standing/wandering the corridors on the train. Also those with mobility issues may lack the ability to climb up onto the top bed bunks (only a single small step at waist height and grab handles to pull yourself up). I would suggest paying the extra small amount and upgrading to a 1.5hr flight instead and spending the time saved on sightseeing instead. This is an option identified in the itinerary and worth considering. (ii) After landing in Da Nang, you are transferred directly to a lovely small town 'Hoi An' outside of Da Nang for a few days. Unfortunately you don't get to see Da Nang (except from the inside of your cab). The City seemed cleaner, less crowded and newer than Hanoi and Saigon and I'd image its a nice place to stay and enjoy the beach even for a single day. Would suggest to the tour operator to maybe add/edit the itinerary to include a day (or two) here. In summary a pretty good trip in terms of places to see, itinerary, seamless travel transfers and accommodation quality. However due to the not being a group tour I downgraded my rating to an 'okay'. Hope you find this useful, safe travels!
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  Swallow Travel commented on this review

  Dear Mana, Thank you very much for feedback. It will help us improve our service to serve other clients better in the future. We offer daily departure for our tour package that is more flexible for the clients. We mentioned private airport transfers and... Show more
  Trip date: October 2022
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  Stefan

  · September 4th, 2022
  We had a great honeymoon in Vietnam! Thuong was very helpful throughout the booking process and incorporated all our requests into the itinerary. During our trip everything went smoothly with the hotels, drivers and tours. Thuong was always available via Whatsapp and constantly asked us if everything was ok. When my wife came down with a cough, she even made sure that medicine was brought to our hotel. I can fully recommend Swallow Travel for a vacation in Vietnam!
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  Trip date: August 2022
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  SugdenTracey

  · July 25th, 2022
  We were back home in Ireland & can’t thank you enough for organizing the most fantastic trip for us.
  Trip date: July 2022
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  Tuấn

  · August 16th, 2020
  We have run into a problem at airport my passport was only valid for 3 months and they didn’t let us travel as our plans. Luckily we got a new passport and flights in 24 hours. Vietnam ???????? traveling North to South starting in Hanoi, Ha Long Bay, Hue, Hoi An and Ho Chi Minh City. Can’t thank Thuong enough for organising an amazing holiday & also for being at end of phone whenever we needed her. Thank you again Swallow Travel ????????
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  Trip date: August 2020
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  Tuấn

  · August 16th, 2020
  We have run into a problem at airport my passport was only valid for 3 months and they didn’t let us travel as our plans. Luckily we got a new passport and flights in 24 hours. Vietnam ???????? traveling North to South starting in Hanoi, Ha Long Bay, Hue, Hoi An and Ho Chi Minh City. Can’t thank Thuong enough for organising an amazing holiday & also for being at end of phone whenever we needed her. Thank you again Swallow Travel ????????
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  Trip date: August 2020
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  Tuấn

  · August 16th, 2020
  We have run into a problem at airport my passport was only valid for 3 months and they didn’t let us travel as our plans. Luckily we got a new passport and flights in 24 hours. Vietnam ???????? traveling North to South starting in Hanoi, Ha Long Bay, Hue, Hoi An and Ho Chi Minh City. Can’t thank Thuong enough for organising an amazing holiday & also for being at end of phone whenever we needed her. Thank you again Swallow Travel ????????
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  Trip date: August 2020
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  Siobhan

  · January 8th, 2019
  We booked a North to South tour with Swallow Travel in October. What an incredible trip and only possible thanks to Thoung in Swallow Travel, Thoung arranged everything , all our pickups were bang on time , accomadation was fabulous and we got to do and see everything we wanted at a really affordable price. Thoung was brilliant and her attention to detail second to none, the tour was so flexible I was able to make any changes I wanted.Thoung kept in touch with us throughout the tour , a truly memorable holiday , thanks to Thoung in Swallow Travel. We would not hesitate to reccomend or use again. Siobhan Dublin, ireland
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  Trip date: October 2018
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  Janecarroll

  · November 29th, 2018
  I give a thumb up to the agent, Jenny who took great care and courtesy in tailoring my 2 weeks travel itinerary, from stays, tours to pick ups . Very impressed with her efficiency and genuineness in answering all my enquiries ever since the start of my trip planning. Our family had a great time touring Vietnam. Would recommend Swallow Travel to anyone
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  Trip date: September 2018
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  AmandaPalaita

  · November 28th, 2018
  The experience I had in Viet Nam and Cambodia was made almost perfect because the the efficiency of Swallow Travels planning and having everything in place and in order at every point of our trip through out the whole region and with tours arranged at exactly the right moment. I wouldn't hesitate to recommend them as a means of seeing the country in a perfectly safe environmnent.
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  Trip date: August 2018
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  AntoineCoilein

  · November 28th, 2018
  They worked to our budget and provided good advice in the planning stage. On the tour itself they responded quickly and to our satisfaction. Highly recommend!
  Trip date: June 2018