Danube Classics Vienna 2025

Customer Reviews

• 

  Michael

  · September 19th, 2024
  Rooms good size. Food good Staff attitude polite but too rigid
  

  A-ROSA commented on this review

  Dear Michael, thank you for your feedback! We're glad to hear that you enjoyed your cruise on the Danube. Our crews are the heart and soul of A-ROSA, and they always make our guests feel welcome on board and well taken care of. Team A-ROSA
  Trip date: September 2024
• AP

  ALFRED

  · August 12th, 2024
  A nice and quiet and comfortable ship with many stops along the way and Extensive mileage log of 1100 km. Plenty of food and drinks. The only concern I wanted to express. The food wasn't quite gourmet standard but all in all acceptable.
  

  A-ROSA commented on this review

  Dear Alfred, thank you very much for leaving a review on your Danube Classics cruise! River cruising is really the perfect way to travel comfortably while seeing a lot! We would love to welcome you on board again soon, maybe on a Rhine cruise? Or maybe... Show more
  Trip date: August 2024
• 

  Ehab

  · September 27th, 2023
  I have traveled with A-rosa "Donna" cruises in the danube river, Basic package, non panoramic, non balcony. and to be honest it does not even worth paying 100 euros. 1) The cruise is built in and suitable for German speaking although I booked for international or English speaking cruise, if you ask the staff in English they will answer you, but don't expect more than that. 2) The high rank staff was rude to us, the non German speaking tourists specifically, the hotel manager in particular was rude and condescending, for example, the window in my room can not be opened, when I pointed out that the ventilation is not working properly, and I suffer from very light asthma " which I didn't suffer from any asthma attack in the last 3 years until the first night in the room. when I pointed out to hotel manager he said to me" we are overbooked can't help you, the ventilation is working fine, we checked it", when I kept complaining about the issue he simply replied "if you don't like it pack your luggage and leave the ship" absolutely in that rude manner, so I slept while keeping the door of the room slightly opened for ventilation. 3) In general they don't like complaining in A-rosa cruise, simply they feel offended or something like that, another example, when I complained about keep changing dinning times, breakfasts, lunch, and dinner, the manager replied "we wrote it in English on the board you should read it daily", when I replied "no body informed that I should read the board daily", he replied "we announced in the megaphone" when I replied you didn't announce in English, he simply turned around while I am still standing and left. The funny thing is I thought I was the only one who missed the breakfast, but apparently a lot of non German speaking missed it. 4) The services in the ship is very low quality, for example, Wi-Fi is not available in the rooms only in the lobby, by extra charging 25 euros, although I enquired with A-rosa before booking, and they answered positively about availability of Wi-Fi, Even if you bought a carrier package most of the time you don't have signal on board. TV channels in the cabinet are all in Dutch, you have only 4 English news channels, Al Jazeera, CNN, BBC, FRANCE 24. 5) Room service is available every two days, not daily, even towels changing , asking for extra towels was utterly refused. 6) The cruise is built for 65+ German speaking people, and I emphasize non German won't feel at home, but your money is welcome, the ship is dead no activities almost at all, the sun deck is closed most of the time, the coffee bar close at 11:00 PM, tje lounge bar at 12:00, but good luck finding somebody after 11:00 pm, for example, when we docked at vienna there was a lot of other cruising ships around us from different companies , almost all of them at 11:30 were partying while our ship was dark, and sleeping even the reception was empty. 7) The room is so small but bearable, you have only one electric socket wish is very far away for the bed, good luck charging your phone and tablet, or if you have partner good luck both of you charging the phone. 8) Everything they offer for extra charge, you want extra towels extra charge, Wi-Fi extra charge, drinks extra charge, even tables dinning are reserved for extra charge, so good luck dinning near the windows, the food is the same itenarry every day, consist mainly of pork meet. 9) If haven't booked there excursions trips, which I didn't since all the excursions built for the elderly people. what's annoying is everything built around the excursions, and people who haven't booked will find very difficult to travel around in the cities effectively, the dining times change to accommodate the excursions. 10) Just to clarify I did not continue the cruise till the end of it, I quit 3 days before its end, since it was so boring, and dose not worth it, and I preferred to utilize the days left in my vacation in a better way. Although I did lost a lot of money in this decision. 11) I sent an email complaining to A-rosa service centers by email, still waiting for a reply. The only good thing about the cruise was, the lower staff, they were very nice and helpful, as they can. I could go on and on about how much boring the cruise with A-rosa, but in the end it is not recommended not even for a penny, save your money or use different company.
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  A-ROSA commented on this review

  Dear Ehab, Thank you for going onboard with A-ROSA and taking your time to leave your comments. We are sorry to hear that your cruise experience did not meet your expectation. Thank you for your feedback and we apologize for the inconveniences you... Show more
  Trip date: September 2023
• 

  Eric

  · September 25th, 2023
  vrey good~vrey good~
  

  A-ROSA commented on this review

  Dear Eric, we are glad, that you are completely satisfied with A-ROSA. Maybe we will have you on board once again. Kind regards, A-ROSA Team
  Trip date: September 2023
• NS

  Nicholas

  · April 24th, 2023
  Al-Rosa did an excellent job. Food was good and lots of it, the cabin was clean and comfortable. The staff were always friendly and helpful and Sabrina did a great job of looking after everyone and made sure that we were always at the right place at the right time. The tours were great and we enjoyed our evenings in the lounge with music and quizzes by Erich. We had a great holiday!
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  A-ROSA commented on this review

  Dear Nicholas, Thank you for going onboard with A-ROSA and taking your time to leave your comments. We are glad you and Wendy had a great time during your vacation. We will pass your kind words to Sabrina and Erich. Thank you very much for taking the... Show more
  Trip date: April 2023
• EK

  ERNEST LEON

  · April 17th, 2023
  We had a generally good experience. Most new passengers board in Engelhartszell, but 17 passengers boarded the ship in Vienna. We boarded in Vienna and didn’t receive new passenger orientation, which includes basic ship, safety and excursion presentations. The crew was very friendly, although it was primarily a German language oriented cruise lines.
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  Trip date: April 2023
• RB

  Rainer

  · June 28th, 2022
  A pity that air conditioner was not working the last night. It would also have been great to have more spa staff. Apart from that it was enjoyable.
  

  A-ROSA commented on this review

  Dear Rainer, Thank you for going onboard with A-ROSA and taking your time to leave your comments. We apologize for the malfunction of the air conditioner and we appreciate you bringing this matter to our attention. We believe that it was a single... Show more
  Trip date: June 2022