Splendid Amalfi Coast - Small-Group Tour

Customer Reviews

• 

  Pamela

  · October 6th, 2023
  The fast train was great with space on the shelves above to store our luggage. Both hotels on the tour at Sorrento and Amalfi were really nice and included a generous breakfast. Our guide at Pompeii was very knowledgeable and the boat trip around the island of Capri was very enjoyable. We particularly liked our time in Amalfi, where our hotel balcony overlooked the busy Marina. However, we deliberately booked a small group tour, and while we were aware that it was only partially guided, we felt there was a definite lack of commitment to our group of 10. None of the many Tour Leaders properly introduced themselves, asked our names, or addressed us by name. Mostly they were focused on completing their component of the itinerary. In addition, our many different drivers provided little or no commentary. Overall, there was no plan for food & toilet breaks and a lack of care and consideration for our group needs. On day 1, we travelled from Rome by fast train to Naples, then to Pompeii and on to our hotel in Sorrento. Toilet breaks at the station were discouraged and the itinerary did not allow for a meal break. It wasn’t until 2:30 pm at our hotel that we were able to have lunch. On day 2 we had a trip to Capri. Our departure was delayed by an hour, apparently because of rough seas, then our driver was an hour late picking us up. We were hustled from one group leader to another, and at times we were combined with a group in excess of 50 people, and at other times joined groups not much smaller. There was a lot of queuing and waiting and uncertainty about what was happening next. At Anacapri we had to choose between having lunch (at 2:30pm) or going on the chairlift. There wasn’t time to do both. On Day 3 our departure time for Positano was abruptly brought forward by 90 minutes, apparently due to roadworks. This meant we had under an hour in busy, crowded Positano, most of which was spent locating and queuing for a toilet. On to Amalfi, and our driver announced that our group was staying at 2 different hotels. As he had no list of names, we ended up at the wrong hotel and had to tow our luggage up the road to the next hotel. Overall, the lack of care & commitment to our small group detracted from our experience in this very beautiful region of Italy.
  Show more
  

  Omega Tours commented on this review

  Thank you for taking the time to provide detailed feedback about your recent tour with us. We truly value your input and we are grateful for the opportunity to address your concerns. We are delighted to hear that you enjoyed the fast train experience,... Show more
  Trip date: September 2023
• PM

  Patricia

  · June 7th, 2023
  This 5 day splendid Amalfi tour was excellent....
  Show more
  Trip date: May 2023
• AA

  Alyssa

  · July 9th, 2022
  The Amalfi Coast was beautiful! Our tour...
  Show more
  Trip date: June 2022