Great Eastern Cities

Customer Reviews

• EA

  Erzsebet

  · October 1st, 2024
  I would like to share my experience for the future travellers to be aware of the challenges they might face when travelling to the USA. I have booked my trip on January for myself and my friend and we have encountered several problems: -1 - VISA to the US.Please be aware that you might need a Visa, an ESTA would not suffice. In this case try to fill in the application asap as the waiting times for an interview date is over three months. We could not secure an interview date before our original tour departure date (April) hence we had to reschedule our tour date to September which costed us £200/person. My friend had an interview date just 10 days before the departure date, thought this would be very very stressful and wanted to cancel the tour altogether in time (within 60 days before the departure date) and we've been told that in this case there will be no refund at all, she will lose all her payment (due to the previous rescheduling). She's had her Visa/Passport just in the very last minute so she could join the tour but the late purchase of the flight ticket costed her double. -2-no transfer available from the airport to the hotel, you have to book your own transfer -3-to our shock on the very first day in NY our tour guide informed us that due to crossing the border to Canada (Niagara Falls) we might encounter problems with our Visa. As we had 10 year Visa to the US we did not have any problems finally, but this had been an unnecessary/avoidable stress and this issue (Canada Visa problems) had been nowhere specified by the travel agent beforehand. -4- this was supposed to be an English speaking tour, but because the majority of the group were Germans, turned out to be a German speaking one. Our tour guide really tried to translate everything, but we've still missed out a lot, not to mention losing lots of precious time. -5-the tour turned out to be a basic one: done only what was absolutely necessary, nothing more. The optionals in NY weren't mentioned and the others had gone ahead only if weather permitting or fulfilled the minimum of 10 travellers criteria. -6- we had only one(!) proper breakfast included (in Williamsport) in seven days + two breakfast vouchers (valid for a bagel/muffin + hot drink) in Washington DC and no dinner at all (original plan included a group dinner?) On the other hand we had several breaks during the long travels between destinations, the scenery and the cities spectacular, the hotels are very good and the tour guide had been knowledgeable and helpful.
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  Travel Talk commented on this review

  Hi Erzsebet, we're glad to hear that you had an enjoyable tour experience overall. We truly appreciate you taking the time to share your detailed feedback, your insights are invaluable to us as we strive to enhance our services every day. It sounds like... Show more
  Trip date: September 2024
• 

  Donna

  · August 4th, 2024
  Good variety. Difficult having two languages spoken though. Also the bus was not great. Some seats were damaged. It wasn’t clean from the start.
  

  Travel Talk commented on this review

  Hi Donna, thank you for your kind review. We're glad you enjoyed the variety on the trip, but we're sorry to hear about the issues with the bus. We value all our customer’s feedback to deliver the best service to our passengers as possible. If you could... Show more
  Trip date: July 2024
• 

  Margaritha P

  · July 28th, 2024
  Well organized tour. I did enjoy
  

  Travel Talk commented on this review

  Hello Margaritha, thank you for your kind review! We are so happy to hear that you enjoyed your tour through the USA, experiencing all the amazing things the itinerary had to offer. We hope to welcome you on another trip with us! All the best, Travel... Show more
  Trip date: July 2024
• PK

  patrick

  · July 11th, 2024
  We were not told that it was a German and English tour. Ms Pagan spoke alternately English and German. It was very hard for our brains to switch back and forth and we lost all our concentration. We had ten in our group and were very agonizing in communication on the bus The bus was old, lack of ventilation, most of the cup holders were broken. the toilet facility on the bus lacks of ventilation as sitting at the back near the toilet smells bad whenever some one used it We were all under the assumption that breakfast was included as we always experienced in our tours such as Gate One where all breakfasts were included. As it was except for one none of the breakfast was included
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  Trip date: June 2024
• 

  Deepti Kaul

  · July 7th, 2024
  For the pricethere were very few inclusions and everything was extra or self organized.
  

  Travel Talk commented on this review

  Hi Deepti, thank you for your review. We would kindly like to note that everything included in your tour as well as the optional extras are listed under each day of the Itinerary, as well as the Tour Inclusions and Trip Notes sections of the tour page... Show more
  Trip date: June 2024
• SS

  Sarah

  · June 24th, 2024
  Nice tour to see East coast cities
  

  Travel Talk commented on this review

  Hi Sarah, thank you for your review. We're glad to hear you had a great time on tour seeing the Great Eastern Cities. We hope to see you on another adventure with us in the future! All the best, Travel Talk Team
  Trip date: June 2024
• 

  CHRISTINA

  · June 3rd, 2024
  I enjoyed this tour very much as it was well organized and allowed me a good insight into the American culture, its history and development. The hotels and excursions were excellent. Our tour guide Asja was knowledgeable, resourceful and tirelessly energetic. Our driver Omar was extremely good in all respects.
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  Travel Talk commented on this review

  Hi Christina, thank you for your review! We're thrilled to hear you had a great time on your tour through America. We will be sure to pass your kind words onto your guide and driver and hope to see you on another adventure with us soon! All the best,... Show more
  Trip date: May 2024
• AB

  Arnout

  · August 17th, 2023
  Very nice, well organized, good tour
  

  Travel Talk commented on this review

  Hi Arnout, thank you for your review! We're glad that you enjoyed your trip and hope to see you on another with us soon. All the best, Travel Talk Team
  Trip date: August 2023
• 

  Edward

  · August 17th, 2023
  Great trip overall. Would highly recommend. Wish everything was included but optional trips and meals were not. Otherwise well done and loved by my family.
  Trip date: August 2023
• LM

  Laura

  · August 17th, 2023
  Laura did a great job with making sure everybody needs were met and comfortable. She had a lot of information for all the areas that we went through. Truly enjoy it.
  
  Trip date: June 2023