The Magic of the Provençal Rhône and the Camargue (port-to-port cruise) (5 destinations)

Customer Reviews

• LW

  Len

  · September 27th, 2023
  The start was a bit inauspicious. We couldn't find the boat!! Turned out it was moored alongside a companion boat with no sign indicating its presence. But from there in was onwards and upwards!! Only 7 English speakers from the 90 passengers, but we were extremely well looked after. The food was excellent - no superb!!, the staff also excellent and the two trips we did to the Ardeche and especially the night tour of Arles were most enjoyable. Recommended without reservation!!
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  CroisiEurope River Cruises commented on this review

  We've read your message and are sorry for any inconvenience you may have encountered. Nonetheless, we are very happy that you had a wonderful stay on our cruise. We hope to see you back on board our boats soon !
  Trip date: September 2023
• KP

  Kevin

  · September 23rd, 2023
  Amazing cruise. Fantastic food, scenery, tours, and crew. A lack of French language ability on our part didn’t really affect our enjoyment at all. There were enough crew who spoke excellent English.
  

  CroisiEurope River Cruises commented on this review

  Thank you, we are delighted to have met your expectations. We hope to see you on board our boats soon. Have a good day
  Trip date: September 2023
• SL

  Stephen

  · September 1st, 2023
  Staff & food were excellent. However, with very little English spoken it became slightly frustrating. Having freedom to make tea/coffee at any time would have been advantageous.
  

  CroisiEurope River Cruises commented on this review

  Dear Mr. Lind, thank you for taking the time to review your trip with us. We can absolutely understand your frustration. Please be assured we care about our international clientele and are always trying to improve our services. We have noted your... Show more
  Trip date: August 2023
• AB

  alan

  · August 12th, 2023
  Really nice boat. Great food. Great destinations. Great rooms. However the cruise was entirely in French. we were not informed of this. Therefore we could not go on any of the excursions, understand (fully) the announcements or participate in any of the activities. Furthermore, there was no live music or entertainment. Lastly you advertised a jeep 4x4 excursion. This was not available on the cruise. We were very happy with staff on the boat, in fact we gave a large tip and chocolates. So in summary a mixed experience.
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  CroisiEurope River Cruises commented on this review

  Dear Mr. Byrne, thank you for taking the time to leave a review of your experience with CroisiEurope. Thank you for your compliments on the food, the staff and the ship. We are terribly sorry to read about the cruise being entirely in French. We will... Show more
  Trip date: August 2023
• JT

  John

  · June 4th, 2023
  Firstly I would like to congratulate the Tour Radar team for their excellent organisation of our holiday. You were extremely professional. Our holiday was a good one. The accommodation was great, the food was great, the crew were helpful, and the on shore excursions, particularly the 4x4 safari in the Carmarthen were really interesting. I would not, however, recommend this trip to anybody who does not have some command of the French language, because even though the tour company tried their best to accommodate to 9 non-French speaking guests on the boat, it didn’t work. I some cases we felt very isolated from the rest of the people on the boat. Thank you once again to Tour Radar. We hope we can organise another holiday through your company in the future.
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  CroisiEurope River Cruises commented on this review

  Dear Mr. Tweddle, Thank you for taking the time to review your cruise with us. We are glad to read you enjoyed it. We took good note of your comments on the English on board. We are truly sorry that you felt isolated. We care about our international... Show more
  Trip date: May 2023
• 

  Mary-ann

  · May 25th, 2023
  Excellent tour. Very attentive and helpful crew.very good value for money and the food was excellent.
  

  CroisiEurope River Cruises commented on this review

  Dear Mrs. Kirkman, thank you for taking the time to review your trip with us. We are so glad to read you enjoyed your cruise. Thank you for your compliments on the food and the staff, we'll make sure to pass them on. We hope we'll have the pleasure to... Show more
  Trip date: May 2023
• 

  MC

  · May 16th, 2023
  In 114 passengers, I (a solo traveller) was one of 3 Australians. We were placed together, and got on very well! That was very lucky. The staff and the boat were excellent (though bed was hard), and we had various activities to join if we wanted. There was always ample food, nice beverages etc included. Tour Radar made sure everything went well. Only things to improve - make the embarkation point very clear and specific (despite my written instructions, my taxi driver guessed where exactly to go, and I still had to run for the boat and jump on via another); the site excursions were info-dense, and needed interesting personal stories.
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  CroisiEurope River Cruises commented on this review

  Thank you very much for taking the time to write this pleasant message. We also take into account your recommendations to improve our services. Best. CroisiEurope Cruises.
  
  Trip date: May 2023
• PM

  Paul

  · November 2nd, 2022
  A lot better than expected. Highly skilled personnel , friendly, talking care of you in an almost personal way We will use croisyeurope again in the future.
  

  CroisiEurope River Cruises commented on this review

  Thank you Mr. Menu for this review. We are glad to read you had a great time. We hope we'll indeed have the pleasure to welcome you again on board one our ships. Best regards, Croisieurope Customer Care Department
  Trip date: October 2022
• AS

  Angelica

  · October 7th, 2022
  The crew was attentive and responsive. Food and drink was good. The excursions were a little long and there was too much time spent on the bus.
  

  CroisiEurope River Cruises commented on this review

  Thank you Mrs. Sadus for your compliments. They are very much appreciated. Your comments on the excursions were duly noted. We hope we'll have the pleasure to welcome you again on board one of our ships. Best regards, Croisieurope Customer Care... Show more
  Trip date: September 2022
• BG

  Brian

  · July 27th, 2022
  we had a terrific trip. first rate staff on board.
  

  CroisiEurope River Cruises commented on this review

  Thank you Mr. Gretz for your comment ! We are so glad you had a great trip with us ! We hope we'll have the pleasure to welcome you again on board one of our ships. Best regards, Croisieurope Customer Care Department
  Trip date: July 2022