Costa Rica Nature Adventure (End San Jose, 8 Days, Departure Transfer San Jose Airport Or Post Hotel)

Customer Reviews

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  James

  · August 31st, 2023
  The trip to Costa Rica was a wonderful experience between the nature, the Costa Rica folks and the food.
  

  Trafalgar commented on this review

  We are always delighted to learn that our valuable guests have returned home from our guided trips with happy memories, and we hope that you will explore more exciting travel experiences with us.
  Trip date: August 2023
• B

  Bob

  · March 24th, 2022
  Retired and excited to spend our time traveling. Booked our first ever tour with Trafalgar, through Costco. Expected that it would be the first of very many. I will never consider Trafalgar again. Hideous customer service!!! First our trip was cancelled due to Covid - hey I get it - but no refund, just a voucher. Again, very unusual situation, so cut them some slack. Communication sucked, but rebooked for this year. A month out, Trafalgar emails me that they are cancelling just our trip date - for unexplained reasons. This time instead of a credit they say we can finally get a refund. So generous for this massive corporation that has now had my money for two years. HERE'S the kicker - they expect it to take THREE MONTHS to process my refund. WHAT??? I'm sorry, this is totally unacceptable. Used my money for two years and now need three MORE months to refund it. Oh, and if you want to talk to someone to check on your refund, count on 2 hours on hold. SEE YA. I WILL NEVER CONSIDER THEM FOR FUTURE TRAVEL AND WILL TELL EVERYONE I KNOW ABOUT THEIR CRAPPY SERVICE.
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  Trafalgar commented on this review

  To begin, we sincerely regret to learn that your overall experience was anything short of exceptional, given that the complete satisfaction of our guests is an absolute priority. With this in mind, we genuinely regret that we were not able to host you... Show more
  Trip date: March 2022
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  Ruqayya

  · March 6th, 2022
  I booked the tour at a time of deep personal loss and grief. I had lost 4 close family members, including my sister. Costa Rica was a far way from home but i really wanted to immerse myself in nature and in a foreign land - and i am so glad that i booked this trip! German, Victor and Fernando were exceptionally kind, exceptionally helpful and so knowledgeable. I emailed German prior to the trip and he was so responsive & from the moment i reached the hotel to begin the trip, he was always so attentive and made the entire trip an experience to remember. The trip itself was an adventure and everything which i required to inject some healing into my broken heart and soul. I learnt so much about the wild life and saw the most beautiful aspects of human life in Costa Rica. German and Victor brought so much of Costa Rica with stories and songs to us daily. I cried when the trip ended but i came home with the most wonderful memories and new friends. Thank you for everything German and Victor and so much love to our driver Fernando. Hope to see you all again
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  Trip date: February 2022
• CD

  Cheryl

  · February 3rd, 2022
  The whole trip was great. We wanted to experience the real Costa Rica and we did. We experienced the Caribbean side, rainforest, cloud forest , culture and wildlife of the country. Our travel director, well-being guide and bus driver were all great and made the whole trip a wonderful experience.
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  Trip date: January 2022
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  Thomas

  · March 16th, 2020
  Excellent guide and beautiful country. All lodgings were well away from other local places making personal exploring difficult. Lodgings were good otherwise. Group size (43) was much too big. The bus seats were crammed together and on tours if you were at the back you missed most of what was going on.
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  Trafalgar commented on this review

  Thank you for taking the time to share your thoughts on the Costa Rica Eco Adventure guided holiday. We always like to know where we are going right and where we could be making improvements. To begin, we are concerned to hear that you may have found... Show more
  Trip date: March 2020