European Highlights (Winter, End Paris, 7 Days)

Customer Reviews

• CT

  Craig

  · September 23rd, 2023
  Wonderful experience! Great hotels and included and optional experiences. Our tour director, Sarah was entertaining, interesting and took great care of us. The trip was well laid out. Would do it again.
  

  Trafalgar commented on this review

  We appreciate your positive review and thank you for taking the time to share your experience with us. We are delighted to read that our Travel Director shared their passion for travel with you, as it is an essential part of making it a memorable trip.... Show more
  Trip date: September 2023
• MC

  Martin

  · September 16th, 2023
  The tour was great you seen a lot of places in a short time. It turns out to be a faced finding mission. There's no time to get to know the places. It's a great way to find out DO I WANT TO RETURN for a longer stay. It's not relaxing at all you're on the go just about the whole time.
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  Trafalgar commented on this review

  Thank you for your feedback during your time in Europe. We understand that you may have felt that the itinerary felt rushed; however, exploring so many captivating destinations in a limited time can be quite an adventure. We always strive to include the... Show more
  Trip date: September 2023
• RK

  Rosanne

  · January 11th, 2020
  It was good but I missed a good portion of the trip due to the death of my father and I am wondering why I can’t get reimbursed for it
  

  Trafalgar commented on this review

  Please allow us to express our sincere regret that you were not able to complete this trip due to the tragic death of your father, we are very sorry to hear of your loss. However, it is stated in our terms and conditions that there is no refund for... Show more
  Trip date: December 2019
• AR

  Albert

  · July 29th, 2019
  All meals should have been included in the package with possibly 1 evening on our own. Also all excursions should have been included with the package such as the boat tour on the Seine. Last year we traveled to Scotland and Ireland with CIE Tours and it was all inclusive. The only 4 star hotel was in Lucerne and the Pullman hotel is not a 5 star hotel. Robin the driver was excellent.
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  Trafalgar commented on this review

  Thank you for having taken the time to share your feedback. We always like to know where we are going right and where we could be making improvements. We recognise that you would have liked for some of the Optional Experiences to have been included in... Show more
  Trip date: July 2019
• N

  NailaAhmad

  · July 21st, 2019
  Fantastic I appreciated the humor and little extras and personal touches added
  

  Trafalgar commented on this review

  It’s always great to hear when our guests are returning home from our guided holidays with fond memories and we are delighted that you appreciated our unique way of travelling. Thanks for sharing your feedback on the European Highlights trip with us... Show more
  Trip date: June 2019
• TT

  Theresa

  · May 14th, 2019
  Had a great and memorable trip.
  

  Trafalgar commented on this review

  Here at Trafalgar, we strive to provide a safe, enjoyable and memorable travel experience for all of our guests. As such, it’s wonderful to have this reflected back to us in the form of your feedback. Thank you for taking the time to share your thoughts... Show more
  Trip date: May 2019
• R

  RuthAlback

  · April 27th, 2019
  I thoroughly enjoyed the 12 day European Experience tour. Kassie Jones is an excellent organiser and has so much knowledge about the places we visited. She also showed care for all of the passengers. I appreciated her assistance with getting on and off the bus. Kassie also gave us information about places to eat and where to find toilets. I appreciated her advice on where to buy earrings in Venice. Kassie helped to make our trip fun, enjoyable, and a learning experience.
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  Trafalgar commented on this review

  We love creating experiences that our guests will treasure, and paying careful attention to special requirements allows us to ensure that all of our guests can share in the same comfort when travelling with us. Therefore, we are delighted that your... Show more
  Trip date: March 2019
• 

  Maria

  · January 8th, 2019
  I absolutely loved my tour. All the hotels were fantastic with the exception of the hotel we used in Germany, the staff were rude and abrupt to our Tour Director who was polite and professional in his dealings with staff. Although the hotel in Germany was pleasant and comfortable the customer service could do with some attention. It would help if staff smiled when checking you in and smiled when answering your queries rather than treating you like you are a nuisance.
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  Trafalgar commented on this review

  Thank you for sharing your review of the European Highlights guided vacation with Trafalgar. While we are pleased to read that you enjoyed your trip overall, it's disappointing to read about your experience with the hotel staff in Germany. We expect the... Show more
  Trip date: December 2018
• DG

  Dorothy

  · January 8th, 2018
  The entire trip was excellent. The coaches were very nice...a little wider seat would be more comfortable, however, for such long days of riding. The accommodations were varied but all very nice...each with its quirks and charm. In my humble opinion, a couple of things would make the tour a bit more satisfying: 1. The river tour should have more commentary...the person giving the few tidbits seemed not interested. There just wasn't enough information. 2. In Lucerne, eliminate the lake boat ride and spend more than 30 minutes at the top of Mt. Pilatus. As to the tour director, Pamela Rousso, she was excellent. This was a hard tour to orchestrate due to the time restrictions. However, she worked extremely hard to overcome weather issues and handle some people requests which seemed outrageous to me.
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  Trip date: December 2017
• CO

  charlan

  · October 8th, 2017
  The trip was much more than i anticipated, wonderful beyond expectations. Kassie and Blaje were awesome--they made the bus rides fun and went the extra mile to be sure we had a small momento from each area. I hope to travel to Ireland /England soon, in next year after retirement. These two are the main reason why, and i most likely will travel alone or with a different travel partner, as my roommate said she was a true homebody after this trip -- even though she had a wonderful time as well--she stated. Some folks are just not cut out to do the travel thing. But, I loved it!! Thanks again. A 10 + for both!! Char
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  Trip date: September 2017