French and Swiss Spirit

Customer Reviews

• A

  Anonymous

  · May 7th, 2024
  My client returned very happy from the tour
  Show more
  

  Europamundo commented on this review

  We appreciate your valuable feedback and hope to offer you an improved service on your future tours with us. Europamundo team :D❤
  Trip date: March 2024
• LT

  Loreta

  · May 4th, 2023
  It a tour of a lifetime. Our tour guide Bilal and tour bus driver Angel were awesome, very helpful and knowledgeable. I enjoyed the Eiffel Tower and Seine River Tours. The Grindelwald tour and cable ride to the Alps were magnificent. This is one of the best tours I ever had. I highly recommend Tour Radar and Europamundo to everyone! Thank you so much for such a great experience!
  Show more
  

  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  
  Trip date: April 2023
• FA

  FAISSAL

  · September 5th, 2022
  Was a great trip , great team , perfectly as mentioned
  Show more
  

  Europamundo commented on this review

  Thank you for sharing your feedback. Your feedback is valuable, and we look forward to welcoming you on another fantastic journey in the future. Europamundo team :D❤
  Trip date: August 2022
• 

  Aaron

  · June 18th, 2022
  Avoid this tour! I've traveled to almost 50 countries with several operators like G Adventures, TruTravels, EF Tours solo backpacking etc... and this was nowhere near the operating efficiency of those companies. Upon arrival there was no guide or information provided until that morning. 3 Languages were spoken so dont plan on conversing or getting info in a prompt manner because you have to wait. We missed out on many opportunities due to the lack of planning and misleading of this operation having them say they were holding tickets and taking our money then canceling last minute had we known this we wouldve booked excursions ourselves weeks in advance and I encourage anyone doing this tour to. The first day the guide left 4 people behind (Middle eastern) then the next day a different guide was an hour late and made us wait 50 minutes for a couple (non middle eastern hmmmm) after the Eiffel tower visit causing us to miss excursions. The 3rd day we had another different guide which she was excellent but again people were constantly late causing us to miss out on time in other places throughout the tour even at the rest stop they were late. The tour is so rushed you cant enjoy anything if you arent running through the stops. I recommend taking your own transportation in Switzerland as we ran into traffic costing us around 4 hrs. We finally just decided to navigate ourselves on the way back via train and it was quick, cheap, and easy allowing us to enjoy more of the city that we arrived late to. The best places on the Itinerary you will get maybe 2 hours at if lucky. There is no A/C in the rooms and it was hot with no fans nor option to open windows. There is no wifi or eating on the bus either so it is pretty much eat on your 1 hr stop at the towns or explore and go hungry your choice! Overall I strongly advise against using this company Europamundo (especially if you speak anything other than spanish)
  Show more
  

  Europamundo commented on this review

  Dear passengers, We have reviewed and investigated the points raised and informed all relevant departments, as always, we use our passengers’ feedback to improve our services! As to the times of the services, we place informative posters in the... Show more
  Trip date: June 2022
• 

  Yang

  · May 22nd, 2018
  Diana is the best tour guide I've ever had. Sophie is also super sweet. It was a hectic tour but for group trips, I think this one is of high quality.
  Show more
  

  Europamundo commented on this review

  Hello Yang Zhao First of all we want to thank you for taking the time and sharing your experience with us. We appreciate your comments about our guides, I will make sure to share your kind comments with them. We love knowing that customers are happy... Show more
  Trip date: April 2018
• LC

  LEW

  · February 19th, 2018
  We have a good time with Europamundo during our 8 days tour Paris & Zurich trips. Our tour guide Parlo is really helpful and friendly. He really patience with us due to language problem we had in the tour. The only I dislike is when we staying at Switzerland (Ibis hotel) the room is too small for two persons with two luggage. Overall we happy with the tour and meeting difference peoples.
  Show more
  

  Europamundo commented on this review

  Hello. We regret any inconvenience you may have experienced on our tour. Despite the incidents, we are confident that they will remain pleasant memories. Additionally, we can ensure that our service has improved. Feel free to get in touch with us if... Show more
  Trip date: February 2018
• UR

  Usha

  · September 12th, 2017
  Accommodation was very good, the guide (Diana) was very friendly and helpful and she went out of her way to pick me up from the Louvre as I was alone. She took a lot of personal interest and made the trip enjoyable.
  Show more
  

  Europamundo commented on this review

  Hello Usha! We are so pleased that you enjoyed your trip with us! I'll send your kind message to Diana, she will be thrilled! : )
  Trip date: September 2017