Imperial Capitals

Customer Reviews

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  Lily

  · December 13th, 2024
  As a first time ‘ bus tour’ traveller but seasoned traveller, I found the experience somewhat disappointing. There was no real ‘Welcome’ other than a paper posted on a board in the lobby, the tour seemed quite disorganized, and there was very little time available to walkabout the cities. More ‘walking and guided’ portions would have been preferable. Not sure that I would take another bus trip especially with Europamundo. Thankyou
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  Europamundo commented on this review

  Dear Lily, Thank you for taking the time to share your experience with us. We are deeply sorry that your first bus tour did not meet your expectations, and we understand how important it is to feel welcomed and organized during a trip. We would like... Show more
  Trip date: December 2024
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  Madhu

  · December 13th, 2024
  Thank you to tourradar for making trip happen. I definitely like to eco with other review that it's not 6 days tour, it false advertising. After city tour in vienna, we were dropped of city to make our way back to hotel on your own expenses. Usually they pick up after few hour at certain point if cant make to the pick point it's understandable. Hotel is Prague was disgusting, there was mold in bathroom. It doesnt matter how many stars it is,
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  Europamundo commented on this review

  Dear Madhu, Thank you for sharing your experience with us. We are sincerely sorry that some aspects of your trip did not meet your expectations. We would like to clarify that on the TourRadar website, the arrival and departure days, as well as the... Show more
  Trip date: December 2024
• 

  Daniela

  · October 18th, 2024
  We arrived at the airport and couldn't find the person who was waiting for us. After going back and forth through the people who were waiting to pick up clients I finally see someone with my name on a board. He was holding the board down like he was carrying a tablet. I still would not have seen it had I not looked down. Departure from Vienna was delayed because a family supposedly did not get the message that we will depart at 8:00am even though the guide repeated the information multiple times, posted the information at the hotel and also sent messages with the departure time. The city tour (Vienna) was very brief and mainly from the bus. The boat ride in Budapest and also in Prague had no guide to provide some information so we know what we looking at. It would have been nice to have a guided tour in Bratislava. It is a smaller and quieter city but a nice city non the less. Unfortunately on the bus there were some people who thought that they are either on a private tour or the rest of the people on the bus were deaf as they started watching videos on their phones without headphones. I think our guide Mario did a good job leading the group and keeping us informed about what the schedule was. I did not like that we were constantly merging with other groups. I thought that the entire group would start in Vienna and finish in Prague but this was not the case. The hotels were decent considering that since the COVID most hotels are pretty run down and a 5 star hotel is not what a 5 star hotel used to be. Overall the tour was ok, I would just have liked to have a walking tour guide besides the bus tour and also a guide boat tour instead of the "plain" boat ride.
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  Europamundo commented on this review

  Dear Daniela, Thank you for your feedback and for sharing your experience. We're glad to hear that Mario did a great job guiding the group and keeping everyone informed. We’d like to address a few of your concerns. The meeting point at the airport is... Show more
  Trip date: September 2024
• A

  VERONICABAKHTIARI

  · February 28th, 2019
  I really had a good time on the trip. The tour guides are very knowledgeable about the places we went and very informative . I will surely inform my other friends to book through Europamundo when they plan for their next tour. Thanks to Bijo our tour guide. He made our trip more enjoyable.
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys. Europamundo team
  Trip date: May 2018

  Review collected by Europamundo
• ER

  Elaine

  · July 13th, 2024
  Just returned from the Imperial Capitals tour and it was wonderful. I liked the fact that the days were full but there was always a bit of time to explore on your own. The guides were knowledgeable and friendly, the hotels were good and everything was well organised.
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  Europamundo commented on this review

  Europamundo is dedicated to providing our guests with an exceptional experience from start to finish. It brings us joy to hear that our dedicated team of representatives made sure your first guided holiday with us was as unforgettable as you described.... Show more
  Trip date: July 2024
• PM

  PAULO Alexandre

  · July 12th, 2024
  Nothing to say about
  

  Europamundo commented on this review

  Thanks for the review. We hope you had a memorable experience overall. Europamundo team :)❤
  Trip date: July 2024
• 

  marek

  · June 27th, 2024
  Tour is worth the money Excellent time
  

  Europamundo commented on this review

  Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team
  Trip date: June 2024
• RC

  randall

  · June 27th, 2024
  Sites were amazing, local guides were like Goggle. Boat tours were nothing to brag about.
  

  Europamundo commented on this review

  Hi, Thanks so much for reaching out! It's awesome to read that you enjoyed your time with us. Europamundo team :)❤
  Trip date: May 2024
• ST

  Shonna

  · June 26th, 2024
  Good tour, good accommodations, plenty of free time to pursue individual pursuits.
  

  Europamundo commented on this review

  We are very grateful for your feedback and anticipate the chance to have you join us in a future adventure. Europamundo team :)❤
  Trip date: June 2024
• EF

  Ellen

  · June 17th, 2024
  Overall the tour was nice but I found it to be very rushed, not enough time even to enjoy a leisurely dinner at times and some of the excursions were cancelled without any notice due to a lack of participants although in speaking with others on the tour, they all indicated that they would love to do the excursions, but didn’t know about them. One of our guides was very slow to provide any information about what was happening and when and even when asked questions, was not able to adequately answer. We did have another tour guide who was phenomenal and very helpful at all times. Some places we didn’t have enough time in and others, that were very small, we had too much time in. I feel that the whole thing could have been better organized and handled so that we could actually feel like we were on vacation. I realize we saw 4 countries in 6 days, so there’s a lot of moving around, but it was all very, very rushed.
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  Europamundo commented on this review

  Dear Ellen, Thank you for sharing your feedback. We are pleased to hear that you found aspects of the tour enjoyable, but we are sorry that other parts did not meet your expectations. We understand your concern about the tour feeling rushed and not... Show more
  Trip date: June 2024