Spain, France and Switzerland (11 destinations)

Customer Reviews

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  Phil

  · October 31st, 2023
  Saw many sights in a short time. Pretty rushed especially when need to find a pace for dinner.
  

  Europamundo commented on this review

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  Trip date: September 2023
• RD

  Rupinder

  · June 4th, 2023
  Worse ever holiday during my life, I have been travelling for 40 years. Rude, inexperienced tour guides. Apart from Harry's Home Hotel in Zurich others were utterly inadequate. Novotel in Paris, I'm not even sure why are they allowed to operate, dirty carpets, broken beds, sinks blocked. Guide called Terry in Barcelona was unbelievably rude. She was leading an English speaking tour but can hardly speak it, admitted it herself. There was a family from USA who were also fluent in Spanish so she decided to speak in Spanish, disregard the other 50 tourist (I wish I had recorded what she said in Spanish for 25 minutes to the man from USA she was definitely insulting rest of the tourist, could tell from the tone of her voice). The tourist from USA was translating it for her, how appalling. Tour guide from Madrid was very knowledge but he was expessing his political and religious views to tourist was inappropriate. Tour from Madrid left 2.30hrs late which meant all the sights were closed by the time we arrived, missed lifetime opportunity. I can go on forever for this horrible experience but what difference its going to make. Only tour guide was on time and polite was Maria in Barcelona. Orilina from Paris to Zurich was on time but had no local knowledge and not polite. Your tourist guides may speak fluent Spanish or other European language but do not speak good English et al. The reason you are getting away with it because majority of your tourist are from India and other Asian countries and they do not feel comfortable complaining because they are too polite and do not want to offend anyone. I hope you take my constructive criticism on board and change things for future tourist, some of them have saved and spent lifetime savings.
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  Europamundo commented on this review

  Thank you for your feedback on your recent holiday experience. We appreciate your input and apologize for any inconveniences you encountered during your trip. In our commitment to providing excellent service, we ensure that all of our guides undergo an... Show more
  Trip date: May 2023
• 

  Sherry Ann

  · October 16th, 2022
  Time was too short for certain tours. Knowledge of tours was great.
  

  Europamundo commented on this review

  Hi we extend our gratitude for your feedback and we hope to have the opportunity to have you in a future adventure. Europamundo team :)❤
  Trip date: September 2022
• 

  Jeffrie

  · July 24th, 2022
  The tour was amazing! Overall our tour guides were very helpful and informative and made the trip a great experience. The hotel accommodations were nice and most of the breakfasts were good. It was very convenient to be provided with bus transportation in each city and we enjoyed learning about each city. We would recommend Europomundo and will consider them for future travels.
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  Europamundo commented on this review

  Hi. Thanks for the great review, we are so happy you enjoyed your adventure with us. Europamundo team :)❤
  Trip date: July 2022
• OI

  Ola

  · December 9th, 2019
  Everything was great except for some points that I need to highlight which are; first Barcelona hotel location and overall accommodation weren't that good, second I was supposed to have a pick up at 6 AM from Barcelona hotel to the airport, well, bad news are I kept waiting from 5:51 AM till 6:09 AM when I saw someone who was asking the recpetionist in Spanish about a person... and they contacted that person room and said he will not leave the hotel for a pick up to the airport, then the driver went inside the car and was about to leave till I went outside the hotel and ran after the car to talk with the driver and told him I was supposed to have a pick up to the airport by eurpoundo group -and showed him my papers- and he took off the car and went to the hotel with me and phoned eurpoundo to confirm that the person who he was supposed to pick up from the hotel is me (Ola) and not the other person, so if I didn't went after the dirver I would have been left in the hotel???
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  Europamundo commented on this review

  We want to thank you for taking the time and sharing your experience with us. We are pleased to know that your trip was satisfactory in general terms. We regret not having met your expectations and receive an apology for the inconvenience he had. For us... Show more
  Trip date: November 2019