East of Europe (including Banja Luka)

Customer Reviews

• MS

  Manuelita Maria

  · May 16th, 2024
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  As for Europamundo. To begin with, they left me hanging at the train station. I wrote to them and they told me that they were not looking for me. I sent them the screenshot and it turns out that they did, but I didn't wait, I didn't find them, they didn't try hard to find me. They left me hanging. I went by my own means to the hotel. I paid 25 euros for the cab. I waited for the check in for hours. It turns out that the first day not a greeting, not a suggestion of what to do in Vienna, in short a day lost and paid to the holy button. The next day walking tour with the guide, who in general were all quite discreet. That is to say, uninteresting and unpleasant except for a Croatian named Monica who took great care to make things interesting apart from making sure that people did not get lost, that we were all there, that things were not lost, etc. Fantastic Monica. The following ones were also so-so. Long hours on the buses without being told the context of the places or any of the history either past or recent. We went to places that coincided with holidays and everything was closed. There were stops where nothing was taken advantage of and we wasted time and energy. The best, Dubrovnik. You could extend that and leave out Banja Luka for example which is a waste of time. The hotels were all good in my opinion. The drivers were all very correct and punctual. I would give this experience a 5/10
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  Europamundo commented on this review

  Estimada Manuelita, Nos alegra saber que disfrutó su visita a Banja Luka y por sus comentarios sobre los servicios brindados por nuestros conductores profesionales. Con respecto a su traslado de llegada, le informamos que nuestro conductor contactó... Show more
  
  Trip date: May 2024
• AC

  Ana E

  · November 4th, 2023
  It was good. I didn’t rate it excellent because it was too many people (over 40) and because the majority was Spanish speaking, the guide always spoke in Spanish first and us English speaking have to wait for our English translation before we can see the places. By that time, we have wasted a lot of time waiting and we only had limited time to see the places.The guides should be taking turns on explaining in Spanish and English. In the bus, that would be okay but in the places we were visiting, they should have taken turns. Otherwise, our guide was good and knowledgeable.
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  Europamundo commented on this review

  Thank you very much for sharing your detailed and impartial insights about your tour with us. We are delighted to hear that you generally enjoyed the tour. However, it is regrettable that certain aspects of the tour did not meet your expectations.... Show more
  Trip date: September 2023
• PF

  Paul

  · August 8th, 2023
  Too long days on the bus
  

  Europamundo commented on this review

  Dear Paul, Thank you for sharing your thoughts with us. We are sorry to hear that you did not enjoy your tou. We kindly remind you that Europamundo provides a detailed itinerary outlining the exact distance between each point. This allows passengers... Show more
  Trip date: June 2023
• AK

  Anne

  · February 8th, 2020
  The tour package was great and enough to see and do for the days . My roommate was very noisy and hardly speak English. Me and 1 other were the only people in the group of 26 + people that speak fluent English. We were separated from the group many time alone with an English guide which I was very angry because I did not asked for a private tour. I should have been in an English speaking group not bilingual. The tour guide gave their best to speak English in many areas to us as you know Spanish description take forever to end.
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  Europamundo commented on this review

  Thank you for sharing your feedback. We're glad to hear that you enjoyed the other guides on your tour, and we apologize for any missed explanations. Your feedback is valuable, and we appreciate your tips for the other guides. We hope you had a... Show more
  
  Trip date: January 2020
• 

  Samantha

  · January 10th, 2020
  I enjoyed this unique experience. Professional tour guides, excellent accommodation, and well paced itinerary. Never a dull moments, but be prepared for long bus rides with no bathroom break in-between.
  

  Europamundo commented on this review

  Hello, Samantha Sanchez, greetings from us. Thank you very much for taking the time to share your experience, we are pleased to know that your trip was a success. Thank you very much for your comments and we are at your service
  Trip date: December 2019
• PK

  Patricia

  · November 30th, 2019
  We loved this tour. Yes, the itinerary is very...
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  Europamundo commented on this review

  Hello Patricia King, receive a greeting. We are very pleased with your satisfaction with the trip. We appreciate your kind comments. We are at your service.Gabriela from Europamundo.
  Trip date: November 2019