Classical Spain (without Alhambra) (10 destinations)

Customer Reviews

• JG

  JERRY SONGKIM

  · May 28th, 2024
  Changing tour guide at each city visited. Tour disorganized Very hectic and stressful trying to get into the correct tour bus and correct guide.
  

  Europamundo commented on this review

  Dear Jerry, Thank you for sharing your feedback with us. Please note that in our commitment to enhancing the overall travel experience, we carefully assign expert guides to each circuit segment, ensuring a seamless journey. Any change of guide or... Show more
  Trip date: April 2024
• O

  Oswaldo

  · May 5th, 2024
  The trip (Southern part of Spain including Madrid, Barcelona, Valencia, Sevilla and Granada) was well organized, the buses were neat, the hotels were excellent and with breakfast included. On the contrary, the tour guides (Carlos and Gabriel) were horrendous. They were rude, showed no empathy, no common sense, and at times treated us (a group of 43) as if they were doing us a favor. I must say that the local guides were very knowledgeable and friendly.
  Show more
  

  Europamundo commented on this review

  Ho Oswaldo, We are delighted to hear about your positive experience with our team. We extend our gratitude to you for helping us improve through your comments, and we assure you that we will continue to strive for a seamless service on your future... Show more
  Trip date: April 2024
• JS

  John

  · April 26th, 2024
  Good (very quick) overall introduction of the Country, However not enough time in each individual city that the tour stopped in. We felt very rushed and not able to participate in some of that specific cities famous attributes. We signed up for the English speaking tour, however more time was spent speaking to Spanish speaking guest than English speaking guests. Not a big issue when on the bus anyhow, however on site this contributed to even less free time in cities, due to having to wait for the longer Spanish presentation, prior to the English presentation as well. When speaking English, a couple of the tour guides spoke so fast and in such an accent that it was very difficult to understand and many comments were made to "slow down". However most guides were excellent, very helpful and much easier to understand. In our first city, the tour cancelled our pre-paid extra outing and no one told us. It wasn't till we asked our guide late in the day, what time and where we were suppose to meet for the outing, that they told us that "oh, that's been cancelled". Which led us to call the company to find out what was going on and receive a refund. Very poor communication here. However after this first incident, communication on the specifics of other extra outing was very good. Overall, we did have a good time and met some new friends on this trip. The cost of the Tour was very reasonable for a vast quick overview of the country. I would recommend however that this specific Tour visit less smaller quick stop cities and spend more time for guests to enjoy the larger ones. We had to miss out on a couple major city tour attractions because of time constraints. I feel that guests may be better served by booking a more customized tour, or even designing there own with some prior study. With this route, guests can dictate specific city stops, time lines and attractions visited. Sincerely, John S
  Show more
  

  Europamundo commented on this review

  Dear John, Thank you for taking the time to share your detailed feedback. We are glad to hear that you enjoyed the overall introduction to the country. It's great to know that you had a good time and made some new friends during the trip. We appreciate... Show more
  Trip date: April 2024