Scotland

Customer Reviews

• JB

  Jeanne

  · September 26th, 2024
  I would not recommend this tour for English speaking travelers. My tour had mostly Spanish and Mandarin speakers. I was one of 3 people out of 25 who spoke English. This trip was too large and diverse. The company was not responsive. When I booked this trip the reviews were good, but they are horrible now. TourRadar should stop advertising these tours.
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  Europamundo commented on this review

  Thank you for your feedback regarding your recent tour experience. We strive to provide a diverse and enriching cultural experience for all our travelers. Please note that the tour is conducted in English, and this information is available before... Show more
  Trip date: September 2024
• A

  AmyChitlik Scott

  · October 31st, 2021
  Maia was excellent, informative, flexible, all around awesome. Would of like more plans in Edinburgh instead of being escorted to off and on bus. Edinburgh Castle tour was sold out by the time we got there in the afternoon. If we knew that day was unescorted we would of planned our day better.What a great surprise we had Maia.
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  Europamundo commented on this review

  Hi, Thanks so much for the kind words! Our guides are some of the best people in the world. Europamundo team :)❤
  Trip date: October 2021

  Review collected by Europamundo
• 

  Julie

  · May 29th, 2024
  The tour started off a bit disorganized but a change of guide and the experience improved with Neus as our tour guide. The itinerary was varied and the weather played its part. We had a small group who gelled well and we had fun. The accomodation was comfortable and the last night's stay at The Social Hub was excellent. We had a brilliant bus driver, Brendan who was very informative as well. Thank you to Neus our lovely tour guide and Brendan who drove us safely around Scotland.
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  Europamundo commented on this review

  Hi, we're pleased to hear you had a good tour experience with Neus as your tour leader. Thank you for your feedback, and we hope to welcome you on another adventure in the future. Europamundo team
  Trip date: May 2024
• OP

  ODILLO

  · May 24th, 2024
  Only issue the first guided tour of Edinburgh we were told the meeting would have been in Hotel Lobby got a message 40 minutes before the start meeting area has changed to City center also away for any easy transportatio and required me to take a cab 39 pounds to be able to get there on time. Over all tour good lot of travel but only way to see a lot.
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  Europamundo commented on this review

  Hi. Thanks for sharing your thoughts with us, we really appreciate hearing from our guests. We apologize for any inconvenience you may have encountered during the tour. Europamundo team :D❤
  Trip date: May 2024
• SL

  Sterling

  · October 12th, 2023
  Interesting materIal
  

  Europamundo commented on this review

  Hi Sterling. we are grateful for your feedback! We are eagerly anticipating your return. Europamundo team:D ❤
  Trip date: October 2023
• LW

  Lynette

  · May 24th, 2023
  It was a very interesting tour and could have been even better. The tour leader was a very nice guy but had not 'done his homework'. The places we passed were steeped in the history of Scotland and the tour leader should have known this history and passed it on to the passengers who were on the tour to learn about the history of Scotland. Having been on similar tours by Trafalgar, every morning the tour leader would tell us where we were going, the history of the place, how the events there effected the people and the country, and any interesting tales or gossip which made the place interesting.
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team. :D❤
  Trip date: May 2023
• 

  Barbara

  · May 18th, 2023
  First, Jose was good and I love his flute and the playlist. With that said, in previous tours I have taken, the guide was really able to help us see and understand the culture. Scotland is not Jose specialty and I missed that aspect. As for europamondo….. communication on many things would have made for a nicer tour. We wasted a whole day by planning a 1pm meet that got changed to 330 with no communication from anyone. The tour itself was nice, but always rushed! Finally, after being in the highlands all day we get back to hotel and just want a quiet pizza and beer and find out they won’t serve dinner!
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  Europamundo commented on this review

  Hello Dear Barbara, thank you for leaving us your review, We’re glad to hear that generally the quality of our services in the tour matched your expectations, as we mention in the itineraries, the timetable of the activities is tentative and is... Show more
  Trip date: May 2023
• PH

  Peter

  · September 13th, 2022
  My review is influenced by: 1. Poor communication on day 1 resulting in our party of 4 missing the guided tour of Edinburgh 2. The guide’s commentary favoured the Spanish speaking customers, who were the dominant group. 3. Tour Radar in marketing the tour used an out of date itinerary that included some dinners. In fact none were included. 4. There was absolutely no commentary or stops while travelling along the shore of Loch Lomand. 5. Some stops were rushed. In summary, if your primary language is English you should consider another tour operator.
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  Europamundo commented on this review

  Hi, We apologize for any inconvenience you encountered during your tour and once again, we thank you for sharing your feedback with us and for helping us improve. Europamundo team :D❤
  Trip date: August 2022
• WS

  Wendy

  · September 12th, 2022
  I have contacted you while on holiday more than once. You put us in the middle of a Spanish tour group and left us hanging in Edinburgh. Two dinners and one lunch was on the itinerary we had and was not provided. So am I pleased with the tour that would be a definite no! Think you should probably contact me by phone directed.
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  Europamundo commented on this review

  We value your opinion and have sent it to the appropriate department for quality improvement purposes. Europamundo team :D❤
  Trip date: July 2022
• 

  Marc

  · September 9th, 2022
  It was a good trip seeing a lot of Scotland and the tour guide was very good. However a few things to improve are: There were too many people in the group so didn't really interact with the rest of them and the language difference didn't help either as I didn't realise that most of them spoke Spanish so the guide had to say everything in 2 languages. There was confusion on the trip as in the main Itinerary, it only mentioned breakfast included but when you looked into individual days it said dinner included, so didn't match. I feel that at least 1 dinner would have been nice to help with interacting with the group. I was a bit disappointed that the distillery changed days instead of the 1st day as I would have liked a bit more time to see Edinburgh especially as it was nice that day. Also the day in Edinburgh shouldn't be on a Saturday as it was too busy. A few places I felt rushed like Fort William as we only had time to get out, see it a bit, have a hot drink and toilet and then go but to be honest there wasn't much there so could have gone anywhere really. It was nice to see the castles except it would have good if Edinburgh castle had been included, but also maybe see something else for a variety like a mine or cave, or we did pass a cable car and that would have been nice. But overall it was a nice trip seeing places around Scotland in the time.
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  Europamundo commented on this review

  Hello. We apologize for all the inconveniences that you have experienced on our tour. We hope that despite the incidents, they have remained good memories. Additionally, we can ensure that our service has improved. If you want to travel, please feel... Show more
  Trip date: September 2022