Japan´s Landscapes

Customer Reviews

• A

  Jennifer MaryBabbs

  · October 3rd, 2023
  Hello, following our recent trip in Japan. I would like to pass on the following feedback. Firstly, I would like to congratulate all of your staff for their professional, helpful, informative commentaries for our daily activities. Although there were relatively small groups of English speaking guests on the tour we were always included and I was most impressed with the overall set up. This was our first group/tour style holiday and I would definitely look at booking other trips in the future based on this experience. The only negative was one guide whos comprehension of English was only just adequate, as when presented with any questions he was unable to give succinct answers, and often just glossed over explanations which fell short overall. Conversely another guide David Muñoz was absolutely brilliant, his English speaking and comprehension was excellent, he managed his section of the tour with ease, engaging all guests equally, the knowledge he was able to pass on far surpassed the other guides and for this reason I am writing this message with the hope he will be acknowledged for an outstanding job. He was detailed with sharing knowledge and made the whole group comfortable with one another. All meals and hotels were fantastic, until we travelled with Maria, I and many others in the group felt that the standard of meals provided with the exception of the Roykan and Monastery at Mount Koya were sub standard in comparison to that which wed been provided prior. Excellent experience overall, manager/supervisor should review restaurant locations offering for final part of trip, acknowledge outstanding staff performance and address staff whose comprehension of English was not of a great standard. The variation of locations and sights was fabulous. Very well thought out itinerary, highly reccomend.
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  Europamundo commented on this review

  Thank you for your feedback. We’re glad you enjoyed the tour and appreciated our staff’s professionalism. We’ll make sure David Muñoz is recognized for his excellent work. We also take note of your comments about meal standards and guide comprehension... Show more
  Trip date: September 2023

  Review collected by Europamundo
• 

  Kwan Kew

  · April 12th, 2024
  The places we visited were very beautiful. All the guides are knowledgeable and very helpful. They had to juggle the schedules of so many people and tried to get us to places on time so we did not miss out on certain events. The trip was packed with so many activities and it was a wonder we were able to fulfill them all. The bilingual nature of the tour and the constant turnover of fellow travelers were a distraction and did not provide enough time for bonding. It would be good if the tour provided us with accommodation on the last day when we arrived in Tokyo at a late hour so we did not have to scramble.
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  Europamundo commented on this review

  We extend our gratitude for your review and eagerly anticipate the opportunity to have you in your future journeys . We' re delighted that you had this incredibly experience with us. Europamundo team :D❤
  Trip date: March 2024
• JH

  James

  · January 1st, 2024
  The guides Rei Getsu and Jose were very friendly, knowledgeable and helpful. Keep up the good work
  

  Europamundo commented on this review

  Hi James , Rei, Getsu and Jose are incredible! Thanks for letting us know. We're happy that you had the opportunity to experience in Rei Getsu and Jose. We are absolutely delighted to learn that your travel experience with us was memorable.... Show more
  Trip date: December 2023
• 

  Jennifer

  · October 3rd, 2023
  Hello, following our recent trip in Japan organised by Europamundo I would like to pass on the following feedback. Firstly, I would like to congratulate all of their staff for their professional, helpful, informative commentaries for our daily activities. Although there were relatively small groups of English speaking guests on the tour we were always included and I was most impressed with the overall set up. This was our first group/tour style holiday and I would definitely look at booking other trips in the future based on this experience. David Muñoz was absolutely brilliant, his English speaking and comprehension was excellent, he managed his section of the tour with ease, engaging all guests equally, the knowledge he was able to pass on far surpassed the other guides. He was detailed with sharing knowledge and made the whole group comfortable with one another. All meals and hotels were fantastic up to where we travelled with Maria, I and many others in the group felt that the standard of meals provided with the exception of the Roykan to be sub standard in comparison to that which we'd been provided prior. However visiting the spa town and volcano and Monkeys made this part of the trip very memorable. Excellent experience overall. Well thought out itinerary with a superb overview of Japan's various locations. Highly recommend for all ages.
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  Europamundo commented on this review

  Hi Jennifer, Thank you for having taken the time to share your thoughts regarding your guided vacation with Europamundo. Paying careful attention to special requirements allows us to ensure that all of our guests can share in the same comfort when... Show more
  
  Trip date: September 2023
• 

  Penny

  · April 25th, 2023
  We totally enjoyed our trip. Holiday Inn was a poor choice of hotel due to the limited elevator capacity. This also occurred at one other hotel but I cannot remember which one. We loved the various tour guides and their knowledge and perspectives on Japan history and habits. A great blend of different items to see and experience. Thanks, Penny
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  Europamundo commented on this review

  Hi Penny , Thank you so much for your feedback! We can't wait to have you back.
  Trip date: April 2023