Argentina & Chile: Amazing Patagonia - 9 days

Customer Reviews

• CP

  Catherine

  · November 19th, 2022
  I am having to constantly ask for more information about the pick up times, activities etc, no information about the buses, hotels. Very poor
  Trip date: November 2022
• MF

  Michelle

  · March 24th, 2020
  Overall it was good but I was very disappointed as on the itinerary it had we would have lunch at a ranch but instead we had lunch at a local restaurant which was average. The ranch burnt down over 3 months before our tour started and they knew this so the itinerary should have been updated and we should have been advised. A few other inconsistencies in the itinerary provided as well
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  Say Hueque Argentina & Chile Journeys commented on this review

  Michelle, We are sorry to read that lunch had to be changed because of the ranch burnt. When some things like this happen, we try to offer you something that is as good or even better than the original. We are sorry to know that the restaurant... Show more
  
  Trip date: March 2020
• 

  Donna

  · March 10th, 2020
  This was a self guided tour which I wasn’t aware of and needs to be highlighted on the website. Excellent organisation and no issues with any timings of events. Only issue was the itinerary stated we were going to have lunch at a cattle ranch which didn’t happen and was subsidised with a local restaurant meal. After further investigation we found out the ranch had burnt down in November 2019 yet the itinerary was not updated therefore we missed out on this event which was very disappointing and we would like to be reimbursed as such. Hotels are not walking distance from the bus stations and the transfer to the port at Puerto Natales was included contrary to the itinerary. Charge for Miloden caves needs to be added as an extra. It was 8000 Chilean Pesos. The bus trip from El Calafate to Puerto Natales takes between 5-6 hours depending on the border crossing. This needs to be amended in the itinerary as well as there is no baggage limit for the tour. Also a note should be made about the pick up times for the airport transfer at the start of the tour as we had to wait for two hours and just happened to see our names on a board at a transfer window rather than a person waiting for us. Also the talk about the devil listed on day six of the itinerary didn’t happen and needs to be removed. Besides the cattle ranch incident I enjoyed the tour and found the organisation of a very high standard
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you for your reviews, It is always important to receive comments as yours like this we can become better. That is good to know that you found the company well organised and of a high standard. We wish you could come back to South America
  Trip date: March 2020
• BM

  Barbara

  · December 23rd, 2019
  The tour overall was excellent - we saw & did everything we wanted to do. Only comments are to not book hosteria so far out of town that it's either a 10 minute taxi or a 45 minute walk to the centre eg Hosteria Koi Aiken in El Calafate. It would be wise not to put in tour notes that bus stations are within walking distance of most hotels because they are not. Also the address for your agent in El Calafate in the summary notes is incorrect but correct in the trip notes
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you Barbara for your comments! We like to receive the reviews of our passengers to keep improving our services, trying to get the best possible experiences to our passengers. I´m glad that you have had an overall excellent vacation! Wish you all... Show more
  Trip date: December 2019
• A

  Maureen Wilbat

  · October 24th, 2019
  The trip was amazing from the moment we arrived in Buenos Aires to the sad departure we made 3 weeks later. I loved every part of the trip and each day I couldn’t believe that it could get better. And then it did!! Thank you for all the work you put into scheduling all our activities and for all the many questions you answered for us in our planning. I want to come back and explore more of your amazing and absolutely beautiful country!!
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thanks for this generous review! We are happy you had a wonderful trip to Patagonia, one of the most beautiful and impressive destinations in South America. We hope to see you again! Best regards, Clara from Say Hueque.
  Trip date: December 2018

  Review collected by Say Hueque Argentina & Chile Journeys
• 

  Gareth

  · April 4th, 2019
  Major hightlight in chile on the Torres base was not included. Suggestion : glacier trek at the perito moreno could be included in the package.
  

  Say Hueque Argentina & Chile Journeys commented on this review

  Thank you for your comments! All our tours are tailor-made and can be changed according to the preference and budget of the passenger! We would love to host you again and offer you another unforgettable experience designed just for you!
  Trip date: April 2019
• 

  Notina

  · October 24th, 2018
  A dreamy holiday!! Everything perfectly organised
  

  Say Hueque Argentina & Chile Journeys commented on this review

  Thanks for your review! Great pictures, we love this kind of comments where you share the experiences you've lived. We are glad you had a wonderful trip through Patagonia. We hope to see you again down here, in South America. Best regards, Clara from... Show more
  
  Trip date: October 2018
• 

  Mimis

  · October 24th, 2018
  I did this trip couple of days ago and I really enjoyed it. Everything was very well organised, great itinerary and great selection of Hotels in El Calafate, El Chalten and Puerto Natales. Once we landed in El Calafate we found the bus company booked by our guides and got on the bus for El Chalten. There we did two amazing hiking trails Laguna de los Tres and Laguna Torre. Both of them were well maintained with magnificent views. From El Chalten a bus picked us up from our hotel and drove us back to El Calafate. There we visited the glacier national park to see Perito Moreno Glacier from the view points and from a boat (cruise) that took us very close for a better look. The guide we had was great, very knowledgeable and friendly (English, German and Spanish speaker). Then the following day, they picked us up early for our day in Torres del Paine national Park in Chile. The weather wasn't very good but it didn't rain and the view of the Torres was pretty limited (cloudy, misty) but still very impressive. From there the rest of the group went back to Argentina while we got picked up by a mini bus that took us to Puerto Natales where we spent two chilled days wandering around the town. The next day we took a taxi to the bus station where we caught the 8 o'clock bus back to El Calafate. Finally we spent one more day there and the following morning a mini bus picked us up and took us to the airport on time for our flight. To sum up, everything worked out very well and there were no problems in the hotels and the different means of transport. There was also good communication via email with the people from Say Hueque. They were very keen to see if everything was going ok for us. I would definitely recommend Say Hueque.
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  Say Hueque Argentina & Chile Journeys commented on this review

  Thanks for this generous and detailed review! We are glad you had a wonderful trip through Patagonia and everything went smoothly. We hope to see you again down here, in South America. Best regards, Clara from Say Hueque.
  
  Trip date: October 2018
• AQ

  Alison

  · December 7th, 2016
  We took a 9 day tour of Patagonia, all organised by Say Hueque. They were absolutely marvellous, took all the hassle out of organising everything ourselves. The hotels they chose were all great, everything went like clockwork. I would not hesitate to recommend Say Hueque!
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  Say Hueque Argentina & Chile Journeys commented on this review

  Hi Alison! Thanks for this amazing review! We are glad you had a wonderful time exploring Patagonia. It's one of our favourite destinations. We hope to see you again down here, in South America. Best regards, Clara from Say Hueque.
  Trip date: November 2016
• SD

  Stephen

  · October 23rd, 2016
  Felt abandoned. When we make our own arrangements, we maintain contact with hotels and tours so we always know how to plan each day and the coming day. Say Heque was always slow to respond, and seldom addressed each question in our emails to them. For the amount that we paid for this tour, we could not recommend using Say Hueque. We would recommend that a traveler can do much better without using the services of Say Heque.
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  Say Hueque Argentina & Chile Journeys commented on this review

  Hi Stephen! Thanks for your review! We're extremely sorry for the experience you had with us. We'll take into account your comments to improve our service. We hope to see you again down here, in South America. Best regards, Clara from Say Hueque.
  Trip date: October 2016