Uyuni Salt Flats & Desert Adventure 4D/3N (Atacama to La Paz)

Customer Reviews

• JD

  Jonas

  · July 26th, 2019
  This tour was an absolute disaster! There was no bamba experience car, we were traveling with an other company, the name was cordillera travel I think and nobody informed us about this! There was no guide and no cook on the tour, the driver also only spoke spanish and not a single word in english, so we didnt get any of the informations! ( we actually booked the tour in english and also saw tours that had an english speaking guide on board!! so it must be possible... ) We were not the only ones with this issue! During the meals, we were only allowed to have two bottles of water per meal, for 10 pers.! I think we all know that it is the most important thing to drink a lot when going up to 5000 m above sea level! Also there was not a lot of food during the meals and there were no snacks at all! Also, nobody told us, that we have to bring a sleeping bag along, so many of our group had to rent a sleeping bag! At the highest point of the tour, some of us got sick because of the altitude. Nobody cared about us or even looked after us! This is quite dangerous and could cause dangerous health issues!
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  Bamba Travel commented on this review

  Hi Jonas, We want to thank you for sending us your detailed feedback. We sincerely appreciate your insight as it helps us improve our services for future bookings. We are surprised to read your comments as our Uyuni Salt Flats tour normally runs... Show more
  Trip date: July 2019
• AS

  Andres

  · April 2nd, 2019
  We had no proper guide. Just the driver. And he didnt speak english.
  

  Bamba Travel commented on this review

  Hello Andres, Your feedback is very valuable to us, and thank you for bringing this issue to our attention so we can continue to improve our service. We'll follow up on this matter for future travels. We would love to host you on another experience.... Show more
  Trip date: March 2019
• CB

  Christopher

  · January 21st, 2019
  Great tour, accommodation and meals were basic but that was expected and did not impact the experience. Salt flats were amazing
  

  Bamba Travel commented on this review

  Hi Christopher! Thank you very much for your kind feedback! We would love to see you again on another Bamba tour as we have so many different amazing experiences to keep enjoying the world. The Bamba Team
  Trip date: January 2019
• RG

  Robert

  · August 24th, 2018
  Our tour guide Luis was fantastic. Friendly, informative & provided a great energy. We were far less pleased with the organisation of the rest of the trip provided by Tour Radar. The accommodation and meals on the tour were poor. The 2nd night was particularly awful. There were no working toilets for the 50 or so guests which meant by the morning the situation was pretty dire. The food on the 2nd night was barely edible so the majority of people went without eating. There was also no heating at all. Even though a heater was on site we were told there was no gas. Tour Radar had also booked the overnight bus from Uyuni to La Paz. On arrival we were told my girlfriend and I would not be sitting together. We had to argue in the bus office. We were told the only way to resolve this would be for us to instead travel on local buses. This was not acceptable and should we have accepted this we were told we would not receive any kind of discount. We had to make a fuss and this was eventually resolved. This should not have occurred after booking a tour in advance. We would recommend our guide again but would be hesitant about booking with or recommending Tour Radar.
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  Bamba Travel commented on this review

  Hi Robert, Your feedback is very valuable to us so we can constantly improve our service. We'll let our local team know they are doing a great job with our guides. Regarding the rest of your trip, we appreciate you bringing this issue to our attention... Show more
  Trip date: August 2018
• 

  Leanne

  · July 26th, 2018
  Absolutely amazing!! Well worth it!
  

  Bamba Travel commented on this review

  Hello Leanne, thank you very much for your kind review! We are so happy you had an excellent time! We appreciate your comments this gives us the motivation to keep doing the good work for our travelers. We would love to see you again on another Bamba... Show more
  Trip date: July 2018